Rooms Make yourself at home in one of the 29 individually decorated guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access and a picnic area. Business}, Other Amenities Featured amenities include luggage storage and a library. Free self parking is available onsite. Property Location When you a stay at Selina Plaza Pucón in Pucón, you'll be in the suburbs, just steps from Enjoy Pucon Casino and Pucon Beach. This hotel is 0.3 mi (0.5 km) from La Poza and 0.4 mi (0.6 km) from Lake Villarrica. Mandatory Charges You'll be asked to pay the following charges at the property: The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest. We have included all charges provided to us by the property. Optional Charges Pet fee: USD 10 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. The front desk is open daily from 8:00 AM - midnight. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed General instructions No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Property follows sanitization practices of Ecolab (3rd party expert - Global) Food service has been amended for enhanced safety Property follows sanitization practices of COVID-19 Guidelines (WHO) Onsite COVID-19 testing (PCR) is available Minimum age for COVID-19 test requirement: 15 Property does not require health documentation at check-in