Pucon hotellia

Plussat: Beautiful B&B, away from the town but close enough to explore Pucon. Alain & Carolina were excellent hosts. The garden is a lovely place to relax, with a view of Volcan Villarrica. Over the road is a cafe that serves great food and drink, and is super convenient.

Plussat: Fantastic place to stay in a great area.

Miinukset: Nothing I can think of

Plussat: Brilliant. The location is spot on. You need a car really to explore the area of Pucon. And the location of the B&B means a lot of the places you'd like to visit are 'on route' The recommendations of places to visit were amazing. :-)

Plussat: Great hospitality in a very cozy b&b. The place is very clean and eco-friendly. Has a pool outside and a library upstairs. Hammocks and swings also outside. It’s about 20 min from the center of Púcon, so you’ll need a car. Awesome family-run pizza/sándwich place called Amankay right across the street in walking distance. Loved our stay so much that we booked an extra night here.

Plussat: The hosts were very kind and helpful.

Plussat: The ambiance, the peacefull atmosphere, the receptivness of the owner, the cleanness, the wonderfull and healthy breakfast. In resume: the best stay off many I have experienced.

Miinukset: I Liked all. 100%

Plussat: It was a wonderful place, both house and environment, and the family who owns it was terrific. They were French, English- and Spanishspeaking. What a happiness for us!

Miinukset: -

Plussat: Alain and Carolina are wonderful people with tough (in a good way) and tender spirits. Everything they built and touch is with a rare kind of care and quality. They have interesting stories to tell. We loved our time at Maison Nomades.

Plussat: Attention to detail is second to none - home made produce (food, soaps etc) and a fantastic level of hospitality. Highly recommended.

Plussat: We spent three nights here with family visiting from the USA and were delighted with everything from the grounds and rooms to the organic homemade breakfasts and the cute Cafe Amankay across the street. Alain and Carolina, the owners, were perfect hosts and the location was towards the hot springs, indigenous communities and parks you tend to visit. The entire area lost electricity at one point, but they have a generator so it was not an issue. Loved their two friendly dogs! We will definitely stay here again.

Plussat: We had the separate apartment, which was very nice, clean and private. The kitchen, whilst small, was usable and had everything you need.

Miinukset: The bed was OK but not very comfortable.

Plussat: Hosts Walter and Paulina were most gracious. Would highly recommend this hostal.

Plussat: The location was perfect, only a couple of minutes walk away from the bus terminals and from the center of Pucon. You can easily walk to anywhere you want to go. The owners are very warm and welcoming. I read in other reviews that Walter speaks really good English, but I was happy he spoke Spanish with me and spoke so I could understand. The hostal is very cozy and comfortable.

Miinukset: There are a few requested rules to follow in the room, like not washing clothes or eating. You can use the kitchen to store food, cook and eat though. They also provide a laundry service, but harder if you just were hoping to hand wash a couple of items.

Plussat: The owners are very friendly and helpful. The hostal is well located, very relaxed and quiet. Room was clean and good. The breakfast was great

Plussat: This inn was so comfortable. I loved my little room at the top of the stairs. A tidy clean bathroom with tons of hot water, comfortable bed, great kitchen, plenty of breakfast, and friendly hosts. Just a perfect quiet place to stay in busy Pucon.

Plussat: I enjoyed my stay at this place - villa is nice and charming, owners are helpful and responsive, breakfast was very tasty (the pancakes!). I much appreciate the fact that - if leaving early - you are offered a possibility of self-service breakfast.

Miinukset: Rooms are not really soundproof. but that's the case of most places in Chile and the price you pay for staying in older, but charming houses.

Plussat: Hosts were fab, very accommodating of our late arrival and early departure and the home is gorgeous

Plussat: The owners were very friendly and informative and they went out of their way to make sure we had all the information we needed when doing any of the trips that were on offer around Pucon. This hostal is extremely good value for money. In Ireland it wouldn't be called a hostel. The standard of the accommodation was so high that it was more like a high end B&B.

Plussat: The owners were very friendly and help. It was very clean and comfortable.

Plussat: Warm, comfortable rooms. German family - every small detail was thought about and attended to.

Miinukset: Nothing really - we had a lovely stay.

Plussat: The hostal El Nougal is a very comfortable place to stay for your stay in Pucon. The property is very well maintained, beautiful and charming. The locality of the property felt very safe. It is in the residential part of Pucon. The turbus terminal and Lider supermarket are very close to the hostal. There is heating available throughout the property, rooms and bathrooms are very clean. The breakfast spread is abundant and varied at a very reasonable cost. The common living area is a great place for socializing with other guests. The staff are very friendly. The owner of the property Sr. Rodrigo is a gentleman. He is always available for any help or information you may need. He was kind enough to drop me to Bus Terminal, when it was raining. I would definitely stay at El Nougal, whenever I visit Pucon next.

Plussat: The owner Rodrigo is a lovely man, happy to help in any way. He suggested places to go to and gave recommendations of which tour groups to use. I would recommend Hostal del Nogal to any one and I would stay there again!

Miinukset: Nothing, it was all great!

Plussat: The owner was very helpful and took us to bus station.

Miinukset: The room is a bit dark. I stayed for 2 night and did not clean the room and did not take the rubbish out.

Plussat: Relaxed atmosphere

Miinukset: Breakfast could include fruit. Staff were helpful but didn't speak English. Location 15 minute walk from town centre. All of this was really ok but fellow travellers may not like this.

Plussat: Super nice owner Good location Good kitchen Good shower

Miinukset: Sometimes not noise proof Heating not turned on until 7pm Breakfast meat was unappealing Additional 7$us charge ie 5% additional

Plussat: Rodrigo was amazing and helpful, even with my broken Spanish. The family room we had was great. Breakfast was solid, especially since they provided eggs (you could scramble or fry them yourself). We were able to park our car inside the gate.

Miinukset: Nada

Plussat: Room was very clean and with complete bed linen. Each two days They would change towels and bed linen. Rodrigo our host was super helpful with tips from the city, agencies. Helped us through WhatsApp to get from Temuco Airport to Pucón. Rodrigo also left us on the bus station to Temuco early in the morning. Breakfast was simple but good: different breads, ham, cheese, tea, juice, instant coffee, chocolate powder, yogurt, granola, eggs that we could do ourselves. Rodrigo left the table ready the day before we needed to leave early or go to the Volcan Expedition without any issues.

Miinukset: The property is not super close from the center. It takes a 15min walk to get to the main restaurants (1km). However, the city is super safe. One suggestion would be having fruits in the breakfast.

Plussat: One of the friendliest and most efficiently-run places I`ve stayed in, thanks to Rodrigo and his family,. For all this the room rates are low.

Plussat: The owners are nice people, and let us stay in a bi longer after the check out time. The hostel is located in quiet residential area, but very close to town centre and supermarkets.

Miinukset: Our room wasn't cleaned during the 3 night stay. Breakfast is essentially self cook.

Plussat: The hostal is in the North part of town, out of the centre, but close enough to walk. Also nice and close to 2 supermarkets. Rodrigo will go out of your way to help you and breakfast is very yummy!

Plussat: Nice view and nice cabins.

Miinukset: Bad wifi reception in our cabin.

Plussat: Amazing views. Great cabaña

Plussat: Beautiful views especially from upper cabanas.

Miinukset: Internet was weak. No cafe available.

Plussat: The view of the lake is astonishing and the cottages are super cosy.

Miinukset: All rooms should have heating.

Plussat: Very kind and clean

Plussat: Everything was fabulous! We loved the wood stove and the view from the large porch.

Miinukset: We liked everything!

Plussat: Rooms were very big and comfortable Location was excellent

Miinukset: Wifi was not good, it was only available near reception area Heating was not adequate in all rooms

Plussat: In Pucon, do as chileans do: rent a cabaña (cabin) to have a vacation with your whole family. And Cabañas Monte Verde is a nice place to stay: lake views, pool, nice gardens. There is no room service (exception: the cabaña is cleaned every morning), all cabañas have a complete kitchen and a place for THAT barbecue with the family. My cabaña had 3 rooms (1 with a double bed, 1 with 2 single beds and 1 with a single bed), 1 bathroom and a living room with a wood burning heater and kitchen.

Miinukset: Some cabañas are far from the parking lot and accessed by some flights of stairs. This may be a problem when travelling with elder people or small children. If this is the case, ask for an acessible cabin. My cabin had a private parking place just behind it. The hotel is about 5 km from downtown Pucon, on the road from Villarica. It´s a quiet location, but some might prefer to stay right in the city.

Plussat: Excellent place. We just celebrated our honeymoon at this Hotel. It has very nice view of the Volcano Villarrica, rivers and lots of mountains. Purely located in countryside near Pucón. Worth living there.

Miinukset: The food was bit expensive, almost doubled the rate. If you don’t have a personal vehicle, it’d cost you a lot in taxi to reach Pucón and Uber guys would rarely go to the Hotel due to its far location from Pucón.

Plussat: Great location, in the middle of the nature, excellent service, fabulous breakfast with home made cakes, marmelade. juice and yoghurt, great Italian restaurant using organic ingredients form their garden, the personal attention of the owners is a plus!

Miinukset: Providing bath robes for the use of the hot tub would be great!

Plussat: In one word, this place was Magic

Plussat: - breakfast was the best in Chile during our three way journey. Eggs done your way, home-made bread, a selection of cereals and real freshly made juices and an assortment of cakes, jams and butter. Coffee was okay, but that is a consistent issue for travellers in Chile who come from countries with a strong coffee culture. - Hot tub experience is great because the tun is literally 1-2 meters away from the flowing river and rapid so the sound is really soothing. Plastic tub instead of traditional wood, but that meant the water was cleaner that the typical wooden hut-tub. It was nice ordering a cold beer to be served to us while using the tub. My only criticism for the hot tub is that they should have considered raising the level by 50 cm so that the bather would have a great view of the river, otherwise the view is obstructed. - Peace and quiet is the order of the day. We spent a whole day relaxing on the grounds of the property, looking at the nearby donkeys, llamas, and chickens while sunbathing and taking brave dips into the ice-cold pool. It takes a few seconds to get used to the cold water, but I really enjoyed it afterwards. - Dinners were excellent value for money and very high quality. Possibly the best meals we have eaten in all of Chile were the two nights we dined here rather than going into town. - Staff were very friendly. - Room had a safe.

Miinukset: - Very limited selection of white wine and not served cold enough. On a hot sunny day, there’s nothing like a cold glass of good dry white wine, but we only found very sweet wine not served chilled enough. - Room didn’t have a fridge or kettle. - There was no welcoming drink or something to make new guests feel welcomed. We’ve seen this elsewhere and it really does make a difference. - There was no water provided in the rooms - There was no information sheet whatsoever in the rooms so that we could figure out what services were available. For instances, we only found out on our last day that the hotel could arrange laundry. - Internet in the rooms was poor; had to go to the reception area for a good signal but that building closes at night. - If we stayed all day, we didn’t know if we could have drinks, or tea of coffee etc… served because there was nothing indicating so. - Staff never came around to check on guests. For instance, if they asked us, we would have enquired about some drinks at the pool. Instead we just went without. - Hot water in the bathroom was troublesome. It took ages to get warm enough and then you got burnt.

Plussat: Absolutely gorgeous and well taken care of. Beautiful location....perfect.

Miinukset: Not a thing

Plussat: Amazing cabana in a beautiful rural setting. Volcano view in one direction and private hot-tub overlooking river and waterfall in the other. Bed was extremely comfortable. The only thing to keep in mind is that it is at least a 20 minute drive to Pucon town centre for activities

Miinukset: Hot water could be better, but this is a problem all over Chile and if anything adds to the beautiful rural ambience

Plussat: The breakfast is amazing as well as the location.

Miinukset: The old windows, the old towels, the gas heater and the receptionist.

Plussat: Stay at least one whole afternoon on the estate and enjoy the pool, the waterfall, the river beach, the hot tub and all the places where you van sit and enjoy the beautiful views.

Plussat: Property was beautiful, staff was warm, friendly, helpful. Rosanna was wonderful. Food in the restaurant was excellent. A wonderful resort. The waterfall on property was a big bonus.

Plussat: Beautiful location !

Miinukset: Everything was great !

Plussat: View from the room was as promised, the room was of a decent size, bathroom was large, the couple who own the place were great and provided great recommendations!

Miinukset: Where can I start - 1. hotel was hard to find from the main road, unlike all other hotels, there was no sign indicating the turnoff for the hotel! 2. the road to the hotel was awful, good thing we had a 4x4 - owners should consider smoothening the road out! 3. the room was basic, with basic furnishings. Sure the rustic horse theme was nice, but for a hotel this price, we expected more. 4. breakfast was very basic, and not what we expected!

Plussat: Beautiful views, lovely breakfast, great staff.

Miinukset: Driveway is steep and narrow, but wasn’t a big problem.

Plussat: The room and bathroom are very very big. A good bed.

Miinukset: The road (300 meters) to come to the hotel!

Plussat: Stunning view, delicious breakfast, friendly staff, huge room and bathroom. Charming horse theme and beautiful decor. Strong wifi (I read other reviews saying it was weak - maybe they've remedied this because there were several networks to choose from and it was always super strong and fast for me). Great location and proximity to everything in Pucon. Didn't use the pool or sauna but was there if I had wanted to (and had time).

Miinukset: As others have said, there's a super scary driveway that you've got to take to get up to the place. Got used to it after a couple of times but the first time I thought it might be better to walk up.... Can't change the steepness but maybe re-pave it?

Plussat: Warm and comfortable in cooler weather. The bedrooms have big windows with wonderful views of the lake. Standard breakfast.

Miinukset: The photos give the impression that the property is situated on the lake shore...... it isn’t. It’s 300 m up a very rough wheel spinning driveway. Our car struggled to get up there. The exterior looks like a 1970s ski lodge and the interior has a ranch- house look..... you might think comfortable/rustic or tired/ well worn. Other than breakfast , the restaurant only serves sandwiches , salad and soup. There’s nowhere to walk to from the property.....

Plussat: Very nice building, general facilities and rooms.

Miinukset: The property is lacking of a proper restaurant or food solutions (ex: delivery) especially given the accessibility of the Hotel (far from restaurants).

Plussat: Family hotel, very friendly and nice. Allways there to help you.

Plussat: The location is great, with a splendid view over the lake. The rooms are spacious, with a beautiful bathroom a very comfortable large bed. The living room with a large fireplace is cosy and warm. The service was friendly and efficient and we had a great breakfast.

Plussat: Atmosphere View Service

Miinukset: Road signage is poor. Access driveway is very steep

Plussat: Friendly staff. Ingrid was very helpful and kind. Three times we had to leave for a trip early she prepared breakfast. The place is cozy, very clean and comfortable. From balcony of the hostal is beautiful view on the vulcano Villarrica.

Plussat: Convenient location, comfortable living, friendly staff, Volcan Villarrica viewable from the balcony

Plussat: Friendly and available staff, excellent position (one block from the main street), clean room with hot water h24, good breakfast (we were there on Christmas day and among the ordinary dishes we found the Pan de Pascua, traditional cake eaten in Chile around Christmas time - very appreciated!)

Miinukset: Nothing to mention

Plussat: Everything was perfect! The hostel is prepared and all staff want to help in everything!

Miinukset: Nothing

Plussat: Warm, friendly and helpful staff.

Plussat: The location was perfect and the hostel itself was very clean.

Miinukset: The breakfast was supposed to be at 8.30. 2 days in a row we where there at 8.30 and waited untill 8.45 and no one came and there was nothing.

Plussat: The hotel was in the centre of Pucon, but it was quiet. It has a well-equipped kitchen for guest use. The breakfast is good and it will fill you. It's very clean. The staff are friendly and helpful. They answer inquiries very fast. Overall, good value in pricy Pucon.

Miinukset: Some rooms lack windows you can open. Still, it's a good deal.

Plussat: Everything, close to everything and host is great.

Miinukset: Everything I like

Plussat: Breakfast was decent - it was simple, nothing fancy. Some basic and standard items were available.

Miinukset: When I reached the hotel, the lady told me that she couldn't find my booking. However, she said she had a room but would charge me higher as it was a last minute thing - she also showed me a bogus chart which said that foreigners are charged a higher amount. I believe it is the other way around - locals have to pay a 19% tax whereas foreigners do not. Anyways, I gave in as I had only one night in Pucon and didn't want to waste time using google translate to engage in a seemingly pointless argument with the receptionist.

Plussat: Location is excellent.

Miinukset: The hot water didn't always work. The building is very loud, so you can always hear it, when other guests move around.

Plussat: It’s a very quiet place with a nice atmosphere and kind people

Miinukset: It’s a little far away from downtown, because there is a lot of traffic jam in this city

Plussat: Location best the lake is gorgeous. Staff is very friendly

Miinukset: I have no complains

Plussat: Rustic charm. Open fireplace. Views from some cabins and chalets are fabulous. Restaurant is really good and classy. Spa and massage were of high standard. Nice location but requires own car. Privacy - it has got huge spaces and it feels quite secluded and relaxing.

Miinukset: Some room facilities could do with an upgrade. Bathrooms are functional but a bit dated. Our kitchen area was fairly old and basic - not what you would expect for the price (admittedly in peak season). Our electricity stopped working the last day and the hotel moved us to something I could only refer to as the “presidential suite” and it was truly amazing.

Plussat: Fantastic grounds with beautiful garden and pool area. Our standard room had superb views (like all rooms in the property). An unusual feature of the room was the walk-in wardroom. It was great - you can stow away all your travel junk in it and enjoy your beautiful room clutter free.

Miinukset: Could have had a second comfy chair in the room (after all it's a nice place to hang out). The bathroom fittings are a bit tired; but hey, they worked!

Plussat: The scenery was fabulous and the hotel was very quiet and comfortable. It was like being a guest in someone's home. The staff were some of the best we've ever encountered. Would highly recommend.

Plussat: Excellent staff taking care of minimal details to make perfect stay. Super attention to the kids

Plussat: the gardens and the views

Plussat: Awesome architecture in an overwhelming surrounding. The staff was friendly, dinner good, breakfast not the best but still good.

Miinukset: It could have been more nights there

Plussat: It has all you can wish for in a good hotel. Regret we didn't have time to enjoy the spa We asked for 2 cots in our room for babies, and all was provided. Also all our needs with kids (at the restaurant, planning visits to nearby amenities) were met

Miinukset: liked everything

Miinukset: The owner does not answer the phone, although it is ringing next to him. I needed to contact him urgently (to get my luggage which was in storage), and only by chance found him.

Plussat: Nice and cosy Next to the bus terminal

Plussat: Great bed and sheets! Great towels and shower! Awesome staff!

Miinukset: Walls were a little thin.

Plussat: Close to bus stations, and only a short walk to the shops. Staff very helpful and let us use the common areas the day we checked out (we had a night bus). Staff didn't speak English but we managed well with the help of Google Translate.

Miinukset: Shower head wasn't the best. Breakfast was included but didn't start till 9 - too late for people who need to get early buses or do the volcano climb.

Plussat: Good location Value for money Nice hosts Very clean rooms Two kitchens well equipped

Miinukset: The hosts are almost NEVER around Our room had a private bathroom out side of the room ( the only room that is like that )

Plussat: Egidio the owner was so lovely and helpful with all our travel plans and activities. He made us feel really at home, and we were able to hang out in the hostel even after we'd checked out (we had bad weather and had to change our plans the day we left, so we really appreciated having somewhere warm to sit for a couple of hours!) The hostel itself is spotlessly clean with a great kitchen and dining area. The log burners were lit all the time which made it really warm and cosy, lovely to come back to in the cold weather. Our room had a nice hot shower and super comfy bed too. It was definitely one of the best places we stayed in Chile.

Miinukset: Nothing

Plussat: Very helpful owner and other staff, made the one night and much of next day very easy and pleasant

Plussat: Friendly owner, nice flair, good kitchen

Miinukset: Room was a bit small for the price but it was ok

Plussat: Big room (We had the deluxe room) with air conditioner. Kitchen is provided. The place is well secured. Nice staff.

Plussat: It was quite a long drive that day, coming from Argentina. On arrival we were welcomed by a member of staff who showed us the studio #1, on the side on the reception. But it was small, dark and with no view or outdoor space. She must have noticed our reaction because when the owner came to greet us, we were straightaway offered the cabana #7, on the top of the hill (quite a hike with groceries and luggage’s) but with an amazing view of the lake, a lovely terrace and close to the pool which was a refreshing (literally) plus after our drive on dusty roads... This cabaña was really gorgeous with a sofa curled on the side of big windows, a small wooden stove (probably very useful in the winter), a big double bedroom and a smaller one with bunks, a fully equipped kitchen with oven, a small bathroom. Of course it’s a bit old fashioned but it was very cosy and you could really spend a few days here.

Miinukset: It’s quite far from the town centre. It’s a place to relax and self cater. Not if you want to experience the hustle and bustle of Pucón. It was thus all right for us but we might stay more in town for another stay in the region.

Plussat: Very nice cabin, small but clean and comfortable and appointed with everything necessary. Solange is a very kind and helpful host, always reachable and she gave us very good tips around.

Miinukset: Being located on the main road between Villarica and Pucon it is quite noisy even during the night. Tip: bring ear plugs

Plussat: The owner was extremely hospitable and friendly. Accommodation dimensions are tight, and very compact shower/toilet unit, but cooking facilities are modern and cleaning was excellent. Good wi-fi connectivity.

Miinukset: The photo used on the website is somewhat misleading - the view of the lake is only possible from the higher level units, and the site has very limited parking (if more than a couple of pick-up trucks - which are ubiquitous - park, it can be extremely difficult to park a sedan car... Acess/egress is tricky, as the hotel site entrance is straight onto the very busy (only) road between Villarrica and Pucon. Proximity to the road also leads to significant traffic noise day and night. Be aware that the rooms are self-catering, so you will have to drive into Pucon to eat if not prepared to cook in the room.

Plussat: Extremely helpful staff. Beautiful view.

Plussat: The hotel setting is spectacular and easily one of the best locations to stay in Pucon. You could spend several days here just enjoying the grounds and facilities and the incomparable view. The staff was friendly and the staff in the hotel restaurant were exceptionally kind and attentive. Bikes are available for free and they have electric scooters available for rent. The room we had was very large and looked out over the gardens and pools.

Miinukset: Room was a little dark and could have used better lighting.

Plussat: the temperature and the hospitality of the staff.

Miinukset: there was only one key card for the room (3hosts in the room)

Plussat: Friendly staff, clean room, fast wifi.

Miinukset: Breakfast was little bit poor.

Miinukset: No ambience, soulless bedrooms, far too expensive.

Plussat: Excellent rooms (spacious, confortable beds, excellent bathroom) extremely friendly and helpful staff, nice scenery.

Miinukset: The breakfast could be improved

Plussat: We were lucky enough to run into a gentleman named Manwell who was always there to provide every service. The hotel might’ve been understaffed for the beginning of the low season. He worked in the bar and made the best Piesco sour’s we’d ever tasted. He also worked in the dining room and made things comfortable for all five of us plus our nine month old granddaughter. He was there for breakfast and dinner.Christopher from behind the desk also stepped out of his normal duties and was helping with happy hour while Manwell was working in the kitchen.

Miinukset: We were surprised that with the hotel empty when we arrived at 11 o’clock that we were unable to check in. We requested the crib for the baby and left our luggage behind. When we returned that evening the lady behind the desk said that it would not be possible to get a crib tonight but for our second night. Then magically as we were finally getting into our rooms the we were surprised that with the hotel empty when we arrived at 11 o’clock that we were unable to check in. We requested the crib for the baby and left our luggage behind. When we returned that evening the lady behind the desk said that it would not be possible to get a crib tonight but for our second night. Then magically as we were finally getting into our rooms the woman Who is going off duty went to get the crib so that it was available on our first night. I was quite unclear as to why we could not check in earlier

Plussat: Lovely hotel with gardens, play area, outside log fire and TV area. Staff were helpful and friendly,

Plussat: Great hotel, perfectly situated on the edge of town. The food at dinner is good.

Miinukset: Staff were not particularly well informed about hiking options in the area.

Plussat: Great location in the center next to shops and restaurants , friendly staff , very comfy bed

Plussat: Beds were very comfortable. Everything was very clean. Staff went over and above to help us!

Plussat: The apartment was really confortable, the bed it was good. The place was well equipped, so you can prepare all of your meals there. The location it's really good, near to stores, supermarkets, banks, the lake, the plaza and other places of interests. Pucón is a town in wich you can walk almost to every place.

Miinukset: The wifi was not always working properly. Since the hotel it's located on downtown, it can be some kind of noisy at night, due to the intensity activity of restaurants, especially on summer. But the windows make a good work by blockading a good part of the noise.

Miinukset: No air conditioning, too much noise of the street

Plussat: Good center city location. Lots of life and noise (music, people, dogs, traffic..... - it is a resort town.

Miinukset: WIFI was terrible. Had to go to friends to get email and access to internet.

Plussat: The location is great and private secure parking.

Miinukset: Slightly older property but has all the basics

Plussat: Style of hotel and quiet location. Good breakfast and friendly staff

Miinukset: Reception not manned when we arrived and room keys too easily accessible by third parties. Room lights a little too dull and light outside door broken. Breakfast a little late starting one morning (but great when it came!)

Plussat: Loved the design of this hotel and the cozy room. Staff were very friendly and the breakfast was great. The location was wonderful - easy walking distance to restaurants, bars and the beach. Only wish we could have stayed longer!

Plussat: Amazing place. Highly reccomended.

Plussat: Nice Cosy hotel with a good atmosphere

Miinukset: All ok

Plussat: Nice location slightly off the Main Street, you can walk pretty much anywhere from here. The rooms are nice with lots of timber and natural finishes. Plenty big enough for two. All of the staff speak English which was great. The hotel is connected to Mawida Adventures, who can organise all of your tours. Those guys are awesome

Plussat: Very cool hotel. Really enjoyed the breakfast, location and the sauna. Staff extremely helpful. Breakfast each morning was also great and the staff at Mawida was great for booking activities.

Plussat: The vibe, architecture and interior

Plussat: Great structure and location and breakfast and ambiance

Miinukset: No restaurant open No access to the lovely log fire in the evening Powdered coffee outside breakfast hours!!!! Are you joking?

Plussat: Beautiful hotel almost completely made of wood and with great and original design. Good breakfast. Friendly staff. Good location.

Plussat: Quiet oasis but still near town

Miinukset: Poor light in bathroom and bedroom

Plussat: It's more rooms in a family house than an hostel. The family was very nice and we felt like home. There is hot water and the bathroom was very clean.

Plussat: Friendly and accomodating family. Spotless. Family were welcoming and available but not gave us our space and we felt very comfortable on their home. Great location, easy 5 minute walk to the centre of Pucón.

Miinukset: No complaints!!

Plussat: Everything. We had a great stay. Got upgraded from a twin to a double. Really comfy bed, spotless place cleaned all the time, really friendly staff, perfect location, great value for money, all the kitchen equipment you need, spacious. We even ended up playing cards with them really enjoyed it :)

Miinukset: Only downside was the lack of info on tours but there's so many tour offices and activities you just have to not be lazy and go in search yourself :) no English however it just made us practice our Spanish more which was great.

Plussat: Nice hospitality

Miinukset: The water from the bath was hard to get hot, so we took shower mostly with cold water.

Plussat: Well equipped kitchen, very clean, friendly family, nice hot shower. We liked the fact that we got towels.

Miinukset: Our room was next to the living room so in the evening/night you hear all the family activities/tv.

Plussat: The staff was very helpful

Miinukset: My room was next to a generator or something similar and i could not sleep well because the noise went on all night and day it was very annoying

Plussat: The Range hotel was totally perfect, the breakfast and the service exceed my expectations. The hotel is located in the center of Pucon, and it's a little town so it's easy to found restaurants and companies. Do not hesitate to ask a place to the reception. Thanks you for much for our week.

Plussat: Friendly staff who spoke some English. Good location but quiet. Was able to store luggage until later in the day after checkout. Spacious room.

Miinukset: No lift and being up 4 floors with heavy bags difficult. Water temperature varied according to the time of day. Modern hotel but not very well finished off so somewhat rustic. A problem on checkout as machine would not, at first, accept cards.

Plussat: The team, all the staff was very nice. Congrats for the morning shift, the receptionist of the afternoon wasn’t bad, but not at the same level of the morning guy and the concierge.

Miinukset: The space, to expensive for the size of the room.

Plussat: The staff was very kind. Alex was very welcoming when we arrived. We arrived very early and he offered us some breakfeast, wich was delicous. Altough we arrived early, our room was ready after breakfast. Alex also helped us with arranging a car. Thank you for your help Alex! The view from our room was amazing towards the volcano. The location is perfect. The lakes and centre are all very close by. We would definitely recommend this hotel.

Plussat: Amazing service and the breakfast is delicious!

Plussat: With the exception of the front desk night shift man, the staff were very nice and kind. The rooms were perfectly clean and neat. The hotel is very close to the main street and just a few blocks away from the lake.

Miinukset: There is no elevator and there are five floors. It's quite annoying considering the room keys only worked half the time and you had to walk all the way down to get new ones. The double room has double nothing, it's a single bed but they believe that's what a double room stands for. Someone on the front desk actually laughed at me when I told him about that. The breakfast is kind of bad, sometimes there were no plates and mugs on the table so you had to wait for someone to fetch you some.

Plussat: The location was good and it was actually a cute place. The staff is kind.

Miinukset: Just one guy of the staff could speak a little bit english which was not enough for us ‘cause we don’t understand a word spanish.

Plussat: Location ,staff, breakfast

Miinukset: Room was a bit small

Plussat: Nice hotel with all Pucon activities, shops, restaurants, ... at walking distance. Nice setting, in local style : a lot of wood, and cosy decoration. The personnal was very efficient and friendly

Miinukset: The room was a little bit small, even if large enough for a short stay.

Plussat: Nice lobby, and dining areas. Breakfast was very nice. Plenty of parking, at least in late March.

Miinukset: Ground floor rooms noisy, particularly night kitchen cleanup(10:30-11:00pm). Wi-fi in room spotty at best. Needed to go to lobby for adequate reception. If we were to return, we would book a room other than ground floor.

Plussat: The staff were incredible! Very friendly and accommodating. The rooms were clean and comfy. Food was good.

Miinukset: A little bit of road noise, but not bad

Plussat: This is the second time we have chosen to stay at this hotel as it is very comfortable and a lovely wooden building .A building with ‘character ‘

Plussat: Very comfortable bed and very clean everywhere. Good set evening meal which also represented excellent value.

Miinukset: Location a little too far out of the town to be able to walk.

Plussat: The breakfast has a variety of choice and reception area looks nice.

Miinukset: We stayed one night and there are plenty of empty rooms that day. We got a first floor room which is cold without the heat and no WiFi. We got switched to second floor. The room is extremely small and the most ridiculous thing is the washroom window is a clear glass and next to outside stairs. There is zero privacy.

Plussat: Good location

Miinukset: Asked for a glass of water with ice. Woman who had just handled my cash took her hand and dipped it into the ice, scooped up some ice and put it in my glass... REALLY!

Plussat: Style

Miinukset: Far away from downtown

Plussat: The restaurant was good with an extensive menu Although not many staff spoke English they all did their best to assist and were very accommodating Would happily stay again

Miinukset: It was all good. No complaints

Plussat: The ambience was great and the staff was courteous and really helpful

Plussat: Not worth the money.

Miinukset: Room, bathroom.