The Promenade

Food an stuff very nice.

Hotel is nice but old and everything is looking not new at little damage, all is clean excluding windows and smell is not good. Location is good but too noisy. Im think we pay too much for the quality.

Nothing particular

Rooms could have been spaciousand cleaned.not worth at this cost..only good part was sea side view

The service rendered by the staff especially Ms. Choi, Azmeer the management team Kalai and Sudeep and the others made it very welcoming. Great location close to all amenities and great outdoor area to sit and watch the sea

The maintenance and condition of the rooms and selected areas in the hotel. The General Manager assured me that the property is going renovation and this will all be fixed by 2020. It should be great then if they do that.

Nothing except the location is good.

1. The pictures on the site are misleading. The rooms allotted to us had no view at all - windows did not open either. Ugly view of flea market covered with nets and crows sitting on a wire doing their business. 2. The road in front of the hotel always remains closed for 4 wheeler traffic , hence cars need to drop and pick up quite a bit away from the hotel. Very difficult for old people and people with some walking difficulties. But it's mentioned nowhere in the site. 3. Security is a big concern - streams of people from the beach roam around freely on foot and zip around on bikes close to pedestrians in front of the hotel (on the main patio), have not seen security guards manning the gates most of the times. 4. The swimming pool is hardly that, it is actually a plunge pool. 5. Breakfast is the same everyday, there is no variety. 6. Furniture and upholstery are shabby. 7. Amenities such as shower, TV etc. in the rooms would hardly function properly. We faced this first hand and saw quite a few others complaining about the time wasted in having to get all these fixed each time.