Hotellit lähellä Puebla de Zaragoza Huejotsingo

Plussat: The staff and the building

Miinukset: Nothing

Plussat: We had a fantastic stay at Estrella de Belem while visiting Cholula. The hotel is in a perfect location: a couple of minutes walk from the pyramid, church, La Ciudad Sagrada (the best restaurant in town) and a jazz club. The staff are very professional and attentive. They were always available to bring drinks or answer any questions. The hotel even provided us a miniature bottle of Prosecco as well as olives and cheese to the poolside for our anniversary, which was greatly appreciated. These personal touches make the difference. The included breakfast is exceptional. Fruit skewers with chocolate, yogurt and granola, coffee and your choice of many different mains. We had the prawn crepe and the chorizo and mole covered scrambled eggs - both were delicious and indulgent. The pool is perfect for unwinding and the terrace has spectacular views of the church and surroundings. A staff member takes drink and food orders regularly so you can enjoy a cocktail in the sunshine. The rooms are very big and have two floors. Our top floor had a single bed and coffee machine and the ground floor had the bedroom and bathroom. I know some of the other rooms have the bathroom upstairs so you may want to ask for room 5 if you have issues with stairs. We wouldn´t stay anywhere else in Cholula after discovering this hotel.

Miinukset: It is relatively expensive (approx. 3,000 including tax per night) for Mexico but you get what you pay for at the end of the day.

Plussat: Beautiful facilities, well-located. Excellent complementary breakfast.

Miinukset: Terrible wi-fi. Do not stay in this hotel unless you don't care about connectivity. Hotel has separate wi-fi networks in different areas of the hotel. None of the ones in our area worked well. Again, if this isn't important then otherwise the hotel is wonderful.

Plussat: Wonderful staff, super building.

Plussat: It is beautiful and peaceful and immaculate, central to everything in Cholula.

Miinukset: Nothing at all.

Plussat: The bed was very comfortable and it was easy to regulate the room temperature.

Plussat: Jacuzzi in the room. Fancy breakfast in the morning. Nice ceilings

Miinukset: Bit too expensive for the neighborhood, especially the streets are almost pitch dark at night that feels sketchy walking out

Plussat: What a find this place was! It was perfectly located between the zocalo and the archaological zone. The staff were amazing - always helpful and attentive and they spoke English. The breakfasts were the best breakfasts we had in all of Mexico. We could walk to restaurants and all the sites. The rooms are soundproofed and were quiet, even in the noisy Semana Santa time.

Miinukset: Nothing.

Plussat: Excellent property from the reception desk to our exit it really was a great stay.

Miinukset: The pet fee was the highest we’ve paid in the US and Mexico was very disappointing. $50 USD was outrageous.

Plussat: Courteous staff lovely rooms comfortable bed and the complementary breakfast was delicious with varied assortment of nice choices. Perfect property for our dog. Big field to throw the ball

Miinukset: My only complaint was the pet charge. It’s the most we’ve paid in the last several years. $50 usd which was waaaay to much! Normally hotels charge $25 to $35 which is fair.

Plussat: It's like a home away form home, love the place, the staff is the best in puebla so far, facilities are top notch, it's ver comfortable

Miinukset: The food can improve, there are rarely vegan options, sometimes the beans have bacon whick leaves only fruit as an option for vegan people

Plussat: Everyone there was awesome. The front desk staff were friendly and helpful. I had only been speaking Spanish for two weeks, so I really appreciated their excellent English. The gym was perfect.

Plussat: Price , security,and location

Miinukset: Always ask in the breakfast for information about your room when you are already all set up not friendly and counting people that was wired

Plussat: Was so clean

Miinukset: Breakfast was so poor on variety

Plussat: It's always a pleasure staying at staybridge puebla, I only not stay there when someone else is picking acomodations

Miinukset: they always fall short on vegan options, sometimes they notice and make you something special, but that means you can't just have a breakfast in a rush as you usually do when out on work

Plussat: Beautiful facility, English-speaking staff, good amenities

Plussat: Usually a great place, not so much this time around

Miinukset: An alarm went off in the middle of the night and no one could figure out how to stop it. No one got any sleep after that.

Plussat: Large Varity for Breakfast and location was great

Miinukset: Everything was very comfortable and had no issues

Plussat: Breakfast is great. Personal very helpfull and atentive. Nice terace near the pool. We stayed in one of the new wings and it was quiet. Muchas gracias senor Hector y senor Carlos!

Plussat: Facility was excellent, friendly staff and fitness studio

Miinukset: Some old buildings need a clean up

Plussat: Easy to find, feels safe and secure.

Plussat: you need ESPN chanels at room

Miinukset: pool temperature, was cool!!!

Plussat: Staff was very kind and helpful

Miinukset: Food wasn't the best. Location is a bit far from the center. Pillow were stiff. AC didn't work well.

Plussat: Let's give a chance more time it's a new place

Miinukset: So far everything is new clean service of personal good

Plussat: Everything

Miinukset: Anuthing

Plussat: Everything, the bed was the most comfortable ever!

Miinukset: Maybe some misinformation from the manager in turn. But can’t change my rating for that.

Plussat: Clean room with nice staff

Miinukset: The bathroom stinks, it had a horrible odor that was disgusting just to open the door. Other than that, the rest of the room was very clean and confortable.

Plussat: Good location

Miinukset: Staff could’ve done better

Plussat: NICE HOTEL!

Miinukset: THE ORANGE JUICE

Plussat: The rooms are nice

Plussat: The breakfast was good and complete. Great suites!

Miinukset: Nothing

Plussat: Clean and comfy

Miinukset: Problem with internet at first

Plussat: Very good breakfast, clean place

Miinukset: No options for a king size bed

Plussat: The gym is very well equipped and has everything you need to make a 2 hours exercise routine

Plussat: Everything

Miinukset: Everything was OK

Plussat: Rooms are light, giving an excellent feeling...

Plussat: Large clean room, nice view on Popocatapetl. Very very friendly staff!!!

Miinukset: Slow elevator, very cold room, and if you want to heat, the air condition is very loud. Even in the restauran it is very cold.

Plussat: Super clean and neat hotel, brand new

Plussat: Everything else

Miinukset: Noisy and cold room

Plussat: When we were going to check in, the reception did not have the reservation information. I showed Booking’s one to her and she contacted to Booking and finally we could stay in the hotel. She did very well and I appreciated to her.

Miinukset: None.

Miinukset: Sadly the Mini Bar was not equipped for a late check in like mine very sad.

Plussat: Bar and restaurant make the hotel. Good staff t

Miinukset: Business centre no WiFi and hopeless

Plussat: The kindness of the employee

Miinukset: The spaces in the parking lot are small

Plussat: the dinner we had at the restaurant was good, rooms are good and servents are very helpfull. I asked a room not so close to elevator on a lower floor. Room on second floor, far away from elevator, prefect!!

Miinukset: the process of checking out can be more effective (faster)

Plussat: It was a beautiful property. All of the staff from Valet, bar tender to reception were extremely friendly. Plus, was they all spoke a little English

Miinukset: Nothing. I’ve never given a hotel a perfect score’

Plussat: Very well located

Miinukset: The pool was very dirty and staff were not so helpful as they mostly are. They just limitate to make check in and check out without offering to visit their restaurant or other services available at their property or nearby... on the other side, it’s a new hotel and it was useful.

Plussat: Clean, good location, staff very friendly.

Miinukset: Breakfast would have been nice.

Plussat: you have to cancel the reservation before 24h, or they deduct all the room fees, oh oh

Miinukset: you have to cancel the reservation before 24h, or they deduct all the room fees, oh oh

Plussat: Friendly folks, comfortable room and good food.

Miinukset: Some noise from highway.

Plussat: The room was very big with 2 queen size beds, so we were comfortable, this is important specially when you stay for many days and working too many hours...

Miinukset: Breakfast can get improved, they serve always the same everyday, and we do not like the cardboard plates and cups. They should have fresh corn tortillas and more fruit variety... Since we were in Mexico!

Plussat: Cultural and maybe religious differences: I'm from Germany and I'm a Muslim. Actually it was not really necessary but one day without pork may also be attractive and you as a Hotel chain may be acknowledged by other cultures. Beside that everything was very good.

Plussat: Niceevrithin

Miinukset: Everything

Plussat: Near to VW the location was excellent

Miinukset: Maybe need to have a variety of breakfast

Plussat: Nice parking area, right outside your room

Miinukset: Taking stairs to your bed room, if you have large suitcases or many of them you just might break your back, hehehehe. The people in admin are useless, I am still waiting for my invoice since Wed, after 4 calls I still have been able to get it, I will call today again.

Plussat: Rooms are amazing. Staff is really friendly. Also, restaurant is good and cheap.

Miinukset: Reception is kinda weird.

Plussat: We only stayed one night just to rest so we didn’t move around to see if it was a good location. The staff is helpful, the room is very very nice, comfortable bed, good shower and it’s worth the price.

Miinukset: Someone stole our trailer trail lights that was in our truck parked inside their parking lot.

Plussat: Though the staff is not fluent in English - it's just very friendly. No problem with check-in, room is big, clean, very comfortable bed, internet - good restaurant if you want something to eat in the room. The stay included breakfast (though it wasn't mentioned in the reservation) ! I could have left the car in the hotel when I went to see Puebla. Location is good on the main street you can catch buses to Publa center and Cholula - much better than driving there.

Miinukset: I didn’t like the restaurant the food was really bad

Plussat: That the room was two floors. A lot of space

Miinukset: Some decorations looked old fashion, although in great conditions and clean.

Plussat: I wrote several message that this hotel is not correct, but nobody from booking take care about

Miinukset: I would like the staff of booking to check why the hotel charged my card with reason that the guest did not arrive. The guest were in the hotel 30+3 days In fact the hotel made new reservation for the last 3 days not using booking.

Plussat: The shower was great, clean room

Miinukset: Size of the room, you can find same price options with bigger rooms