Hotellit lähellä Mexico Toluca Intl

Plussat: the restaurant was really good and the decoration but the best are the gardens

Plussat: Awesome

Miinukset: Loved everything very nice

Plussat: Location is very convenient, room is big and nice

Miinukset: The room didn't have kettle or coffee maker, the heather was too small for the room. The bed is not firm enough.

Plussat: All beautiful

Miinukset: Some few thinks in the room.: The bathroom extract noisy The door lock chain didn’t work (too short) The toilet paper holders loosened

Plussat: We travel almost every year to Toluca and Metepec and stay at Quinta del Rey always. It is an excellent hotel and now it is being renovated, and is looking even more beautiful. I really enjoyed what I saw. The restaurant is excellent .

Miinukset: Not enough servers at the restaurant in the evening. Need to pay attention to this part of service.

Plussat: I liked the room space, the cleanliness and quietness.

Miinukset: - no coffeemaker in the room. - small heater. Didn’t warm enough the room. - noisy fan in the bathroom.

Plussat: Food was great!!!

Miinukset: Did not pick up dishes from room service.

Plussat: Breakfast was supper well served, presented and delicious. Employees were more than helpful

Plussat: Reception was great

Miinukset: Breakfast could include more fresh products or eggs.

Miinukset: Breakfast is very expensive!! 400 pesos. For 200 you buy a steak dinner

Plussat: The restaurant would was really good

Plussat: Is easy to get and cover all my expectations as courtyard Marriot

Plussat: Room # 217 Saturday night was a wedding event going on until late at night. Midnight !! I felt I was seating next main table. I was never invited. The music was sooo loud that I wasn’t able to sleep

Miinukset: There was a weird smell in the room...

Plussat: Staff very friendly and very good location Very good breakfast

Miinukset: The bed is extremely soft Needs more support

Plussat: Excelent restaurant, location, friendly staff

Miinukset: Shower curtain a bit high allowing for water spillage outside the shower space

Plussat: The soft bed

Plussat: - breakfast buffet included - comfortable beds available - hot water immediately - parking place in garage available - presents offered (cold beer when we arrived in the lobby available)

Plussat: The bed and the service

Miinukset: The breakfast selection. There was not a variety. The humidity and smell of the bathroom made our stay unpleasant

Plussat: Manager of the hotel was very friendly and nice Pool was clean and warm Rooms were clean and comfortable

Miinukset: Some of the staff could be more friendly Water temperature at shower was to hard to control

Plussat: The staff, and most of all, the bed. Pleasant and silent stay.

Miinukset: Only one set of coffee in the morning, I really didn’t ask for another, but hey, if you’re booking for two people, give them coffee.

Plussat: The place is comfortable and practical. Also you have all you need at your room.

Plussat: Coffee was good

Miinukset: Everything was fine

Plussat: The hotel is super close to the Airport with 5 minute shuttle in the morning. That's about it. It was clean and had good working wifi. Don't expect too much after that. Basic and just for a Layover.

Miinukset: The area is not good and did not look safe but it is close to the airport.

Plussat: Very convenient location for passengers arriving at or departing from Toluca Airport.

Miinukset: I did not dislike anything about this hotel.

Plussat: Clean close to airport

Miinukset: The front desk made a big deal over breakfast incl I t was in the booking price I had confirmation very uncomfortable. Will not return . Also need to be more friendly ! Other than that nice place

Miinukset: Everything was fine at check in and staff was friendly. However woke up to the smell of sewage in the room, we could not leave fast enough to get away from the smell. Other than this the room was fairly clean.

Miinukset: A lot of troubles with the TVs in the rooms and members of the staff kept entering into the room without authorisation nor advise.

Plussat: Great location, very clean!

Plussat: We booked this hotel for the Ultra Mexico festival based on location. Once we arrived at the hotel we were told we had been booked by their booking agent at the wrong Courtyard hotel and they were fully booked. We were very upset by this as at the time when we booked this hotel it was more expensive. When we expressed our feeling to the hotel receptionist she shrugged and didn't seem to care, only saying "this happens often". If you want to stay at this hotel, I would be aware you maybe booked at a different hotel 20minute away. I would rate the hotel staff based on compassion a solid ZERO.

Plussat: Good installations and price

Miinukset: Excellent and comfortable good attention and the price is reasonable

Miinukset: the airport shuttle was not available. We had to pay for transportation to the airport

Miinukset: Dirty floors on the room, bad bed

Plussat: good service and late restaurant

Miinukset: heating instrument too noisy

Miinukset: AC / Heater was not working in one of the rooms.

Plussat: The staff is very friendly and helpful.

Miinukset: The location of the property is not ideal if you do not have your own car. There are no restaurants/stores within walking distance. Also the kitchen is not well stocked and food is not good at the hotel restaurant.

Plussat: EXCELENTE ATENCION PARA EL CHECK IN Y CHECK OUT

Miinukset: TODO BIEN

Plussat: It's easy to find, near the main road, opposite airport. Since we skipped town and went to the Toluca volcano, the place was perfect for one night before climb. Everything worked, but water went colder after few bathings. No shops restaurants nearby, which makes calm place for stay.

Miinukset: No pool working

Plussat: Staff members and facilities were excellent

Plussat: Great Location

Miinukset: All very well

Plussat: Very confortable and safe, excellent service

Miinukset: The breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same. In resume was a lack of protein at the breakfast. The ice machine in my floor never worked

Plussat: Good location , clean

Miinukset: All was perfect for the price

Plussat: Around malls, easy to access

Plussat: Normal Breakfast, not good but also not bad.

Plussat: Our check-in clerk was very friendly!

Miinukset: We were only there for a few hours. Everything was great.

Plussat: Breakfast was really good totally recommend it, beds on the small side but everything else was great

Miinukset: Beds were on the small side

Plussat: Location was great and the price was just right

Miinukset: Nice clean location with great things to explore near by

Plussat: The breakfast selection, the housekeeper service was very friendly and efficient and the window view.

Miinukset: Card key didn't work out several times, having to return downstairs to activate it properly and being able to enter the room.

Miinukset: They advertise when i booked that they had a free airport shuttle. But when i called them they said only from hotel to airport. I told them to cancel the reservation but they couldn’t because they didn’t show that i had one even though i had an email saying i did.

Plussat: Friendly staff and very helpful

Miinukset: nothing I did not like

Plussat: Room size and location

Plussat: Near work

Miinukset: They were not able to change a broken lamp in the restroom after 3 days of stay and 4 times I told them. One time breakfast was a total disaster, it was in the peak time and for half an hour there were not even cups to drink a coffee a tea or a juice. Rest was finished, I dont know what happened. Other time I had breakfast at 6.30 so it was ok. At the end the personal is kind and willing to solve the problems trying to do their best but it is the overall organization that is not working properly. I will think if go there again, there is another hotel just near, only it has no kitchen.

Plussat: people kinds

Miinukset: Breakfast is too bad

Plussat: Customer service, breakfast, size of the room, location

Miinukset: Noo room service, dirty towels

Plussat: The staff was nice and helpful. And we could check in early, so that made our trip easier. They were also taking care de 24hs so we felt secure.

Miinukset: The internet wasn't working, we had so much trouble to get by. The surroundings where too dirty and smelled bad. The sheets weren't that clean and the bathroom looked old, dirty and not well taken care...

Plussat: Its located in front of a shopping mall and Breakfast is good. Hotels staff was nice.

Miinukset: A/C not working in both rooms, rooms were ok, but we needed doubles and they are single bed with a couch. They were not able to find our 2 rooms reservation. Not enough towels and no extra sheets and blankets in the room

Miinukset: Shower curtain was missing but quickly replaced. Staff member entered my room without permission while I was taking a shower.

Plussat: Good rate and excellent breakfast included!

Plussat: The location

Miinukset: In reception they made a mistake and then came to our room to try to move us to a single room room when we had reserved and payed for a double. They have single use and styrofoam dinnerwear in breakfast!!!!!

Plussat: Good, tasty breakfast.

Plussat: Breakfast was very good and room was clean and comfortable. Location was excellent for the business I was engaged in. Most of the staff was friendly and helpful.

Miinukset: The girl at the desk when I checked in (Elizabeth) was not very good. I understand she did not speak English and I can work around that because I know I am foreigner. However she was rude on several occasions and made me feel like foreigners are not welcome at this hotel. She ignored me and made a mistake on check in that caused me time and worry on second day after full 12 hour day of business. After Elizabeth I feel I must use a different hotel on next rip that is more receptive to receiving foreigners that do not speak Spanish.

Plussat: Apart from the key issues everything else is fine.

Miinukset: Sometimes the key does not work and guest has to go downstairs to fix it at front desk.

Miinukset: The room smelled awful

Plussat: Not good trained personal, TV & power cables hanging in the Wall, no good maintenance for the rooms, in general very bad!

Miinukset: Bell boy very friendly

Plussat: The place was mostly clean and near the shopping mall. Free coffee and breakfast!

Miinukset: A little bit more of cleaning could have helped.

Plussat: The cable TV failed a little bit but it was not a big issue. Free parking and free Wi-Fi were great.

Miinukset: I do not have negative comments.

Plussat: Complete breakfast, great accommodations for the price

Miinukset: I liked everything

Miinukset: Not centrally u bicated, no hair dryer not enough shampoo and no iron

Plussat: The staff

Miinukset: The offer a transportation but never is available

Plussat: Price and the facility to get to the airport.

Miinukset: Breakfast was not complete. But everything else was OK.

Plussat: Location

Miinukset: There were people having an argument in the middle of the night, either staff or other people, and we asked at what time the restaurant open the next day, they told us at 7am, but then in the morning they said we would have to wait until 7:20 and at 7:30 they told that it was going to be until 9, and the receptionist was rude and not helpful at all.

Plussat: There are no many other options in that valley please let me know if you know otherwise.

Miinukset: I came with an online booking and they didnt have it available plus the staff are very rude all the time I guess they don't like their job they always seem upset and naggy.

Plussat: Price

Miinukset: Only cash payment

Plussat: Convenient, easy to find with Google Maps.

Miinukset: WIFI worked only in doorway. Crushed plug on bed light. All outlets very loose; could not hold a plug. No bottled water in room and no glass; had to get water from a bubbler in reception area. Extremely slow check in; about 15 minutes working on my reservation.