Hotellit lähellä Teniente J. Gallardo

Plussat: The location was spectacular and the interior of the hotel so well designed. The excursions on offer were also perfect for the area and the guides on the excursions were first class.

Miinukset: The standard of service in the bar and restaurant was below par and the swimming pool disappointing; the hotel could also do with having an area outside where guests an sit.

Plussat: Excellent staff and excellent food.

Plussat: Beautiful facilities and rooms. Amazing view and location.

Miinukset: Staff at the bar and restaurant were not as attentive as one would expect in such a luxury hotel.

Plussat: Breakfast buffet was wonderful and the bar area was super cozy.

Miinukset: I wish there had been an outdoor fire pit area where people could drink and sit by the fire. They could also have had balconies and hot tub outside. Essentially there needed to be more outdoor areas.

Plussat: Delicious breakfast - all the usuals you'd expect, but with quality!

Miinukset: The pool in the spa is very small and pretty chilly!

Plussat: One of the best hotels I have ever stayed.

Plussat: From the moment our taxi dropped us off at reception, our experience at The Singular created a lovely introduction to Patagonia. The setting is so peaceful that you could be lulled into just sitting in your room looking out your window, which is really a wall of glass. But Patagonia beckoned. We chose three excursions with help from Damien about weather predictions and all were exactly as described, including too much food for lunch! We particularly liked sitting at the bar at the end of the day, sometImes with a drink and sometimes just with a pot of tea. Every staff member we interacted with was pleasant and helpful, making the entire stay a warm embrace.

Miinukset: Nothing

Plussat: The room was amazing with amazing views. The breakfast was amazing and the place had a nice classic feel.

Miinukset: The facilities were not that great. The spa was freezing cold and the staff refused to increase the heat.

Plussat: Outstanding view from the hotel. Very friendly and careful staff. Exquisite food.Very nice hotel decoration.

Miinukset: Nothing coming to my mind

Plussat: The hotel is nice and sustainable. Food was amazing and stuff very nice and friendly.

Miinukset: There was no spa only a jacuzzy outside. Water was really slow abd I was missing a TV from the room.

Miinukset: Internet connection was pretty poor, not only the link to the entire town is bad, the coverage inside the hotel is not good.

Plussat: First of all as a guest I write here the informations to help others guests and also to help the property to improve their services. 1- Location = nice views but farway from the city 2- Reception = very good pleople all speaks english - Felipe was very helpfull 4- Parking = is not covered but is ok 5- Size of the room = good 7- Pillows = ok 10- Bathroom size = is good 11- Shower = very good

Miinukset: 3- Elevator to the rooms = no 6- Mattress = a little bit soft 8- Wardrobe = very small and very bad distribuiton 9- Curtains = very bad 12- TV channels = NO TV in the room 13- Wifi in the room = no wifi in the room 14- Noise = just some wild people talking in the hall in the night 15- Breakfast = average

Plussat: amazing staff, location, and interesting architecture. Great breakfast. We also loved the hot tub.

Miinukset: Wifi didn’t work in the rooms but it worked in the common areas.

Plussat: Waking up with this amazing view is priceless. The breakfast pretty good and the bed comfortable. We slept very well !

Miinukset: First thing, the (Brazilian) receptionist didn't book the ferry tour for us as we asked. So we missed it. The second, we asked him at what time the last bus was leaving to go to the Torre del paine and he told us 9am. Once we arrived at the bus station... It was incorrect. The last bus was leaving at 7am. An advice, make sure that the receptionist is really taking care and double check. When you travel so many hours and spend so much money to go to Patagonia, it's really a disappointment to live such situations. The rest of the team was nice. Second thing, the room could be cosier. Please change your light by something less agressive. You really feel like at the hospital. A warmer light would make this place so romantic. Really missed this. Last thing, internet is really bad quality. But apparently it's very common in Puerto natales.

Plussat: Great location, close to restaurants, supermarkets and pick-ups. Good breakfast with fresh fruit and made to order egg dishes. Breakfast was available from 6 a.m. upon request

Miinukset: Room not ready after check-in time, trash in bathroom from previous guests.

Plussat: Private parking Good breakfast Helpful and friendly staff

Plussat: Attractive and clean. Give you a coupon for a free pisco sour at a nearby restaurant.

Miinukset: No elevator.

Plussat: Nice room. Good location. Helpful staff. Good breakfest. Ideal for 1 or more nights too.

Miinukset: The bathroom need renovation. But it was clean.

Plussat: Breakfast was delicious. The staff was very accommodating. Helped us store our bags and print reservations for our trip in the Torres.

Plussat: Good location. Good breakfast.

Plussat: Location is great, staff very friendly and ready to assist, room comfortable and cosy. The hotel has a modern touch.

Miinukset: Breakfast could have more options. In bathroom we found a lot of long black hair.

Plussat: Wonderful breakfast and exceptional staff.

Miinukset: The building has ground floor and first floor. There isn't lift to the first floor, but the staff help with the luggage.

Plussat: Top notch all around. I stayed here the night before, and the night after doing Torres del Paine. It was perfect. Comfortable, quiet... Rodrigo was amazing. He was up early to make me breakfast before the trek, helped with questions I had, and even had some cooking gas to share for the hike. Two thumbs up!!

Plussat: The B&B is in a quiet part of town but only one block from several restaurants and a small market. One block in the other direction is the waterfront with beautiful views. It is a ten minute walk to the center of town. The host Rodrigo was very gracious and helpful. He prepared an excellent breakfast to order.

Plussat: Our extremely caring and attentive host provided excellent travel information and wonderful breakfast. The entire experience could not have been better.

Miinukset: No complaints.

Plussat: Very friendly and helpful host.

Plussat: Very nice host, super flexible and extremely helpful. Had our bikes with us and could perfectly store and assemble them.

Plussat: Very friendly host. The B&B is situated perfectly for exploring Puerto Natales by foot. Great Restaurants nearby.

Plussat: The owner, Rodrigo, is a lovely chap who went out of his way to help. We stayed at Keoken for one night en route to the W, and Rodrigo looked after our belongings for the duration of our trek. We were on our honeymoon and he even gifted us a lovely bottle of bubbles to help us celebrate! The breakfast was outstanding and all in all we would’ve loved to stay here for more than just one night. Many nice bars and restaurants close by.

Miinukset: Keoken is in a great part of town, near the water and nice bars/restaurants, and everything is walking distance, but if you have a few large bags you’ll need to take a taxi (fixed price, cash only) from the bus terminal.

Plussat: Lovely coffee bar. The rooms are so cute, little details accounted for.

Plussat: We had a great time at Kau lodge! The views from the rooms are absolutely amazing, and it has a great location for walking around and is just a few blocks from the main plaza. The staff there were so kind and helpful. I think the best example was how they were able to set up a tour guide for a hike to the Torres the night before we wanted to go. Also, the breakfast is great and the coffee is wonderful. One of our favorite spots on our trip! Highly recommend.

Plussat: Lovely views and David was good on reception. Happily the park is beautiful, so our days made up for the nights.

Miinukset: It was so noisy. We have not slept well for 4 nights. Bathroom radiator stuck full on, in summer making the room too hot. But the main thing was that apart from David, the staff ignored us, were not friendly, offered no chat, help or advice for 2 travellers who have never been here before and we felt so unwelcome. At breakfast, no one spoke to us. I felt constantly like we had somehow offended them just by being there. It looks so lovely in the photos.

Plussat: Extremely comfy bed and linens, good breakfast

Miinukset: Nothing

Plussat: The view here is a killer. Staff is great and the place has a cool vibe. But room is small. Only the bed—no furniture. We encountered the warmest day of the season. As there is only one tiny window that opens, there was NO ventilation at all. Not sure what they could have done, but it was a miserable night

Plussat: Central location of the hotel close to the Center of Puerto Natales with a nice and cosy interieur design, view to the fjord from all Rooms, friendly staff and good breakfast.

Plussat: Great view on the port, very good breakfast and i appreciate a lot that they try very hard to avoid plastic. Generally you notice that the kau-lodge wants you to feel at home in there place.

Miinukset: It's rather noisy from the street but you also hear a lot from the neighbour rooms. The cafe inside the lodge is good but the service terribly slow.

Plussat: very nice view from the room. room is clean and breakfast is very good. very nice for whole setting in the hotel with all sofas outside of the room so that the all quests are in one family. with no TV in the room is good because TV is not needed any more.

Miinukset: bath room is small. the insulation is not very good for the windows.

Plussat: very nice and very attentive service! nice location right by the waterfront. good food and drinks! stayed here twice, before and after hiking the torres del paine circuit, and would stay here again!

Miinukset: the hotel is close to a main road, so you will hear some traffic throughout the night.

Plussat: The views from the cottage were outstanding, the beds were comfortable and the main bathroom was spacious. There is an outside sunroom with a wood-burning stove to enjoy the view. The location was convenient to town and to the National Park. The host was responsive to inquiries. The washing machine on site was a bonus. If the minor upkeep issues get addressed, the privacy, quiet and views make it a worthwhile spot to consider.

Miinukset: As for constructive feedback and for the cost of this lodging, there were maintenance and detail problems that should be addressed. LIght bulbs were out including the main entry hall and a fuse was off in that area so when we arrived no water was working and it was difficult to see. We needed to call to get that sorted. The wifi was very spotty and unreliable. A cabinet door in the kitchen was broken and the toilet in the bathroom constantly ran. We ran out of toilet paper and couldn't find any extra. Directions for using the washing machine, location for the recycling/ garbage and a clothesline etc. were not easily found. A handbook with directions and locations of supplies etc. would have been helpful. These issues, while minor one by one, added up and took away from an otherwise lovely cottage in a lovely location.

Plussat: The surrounding landscape is pretty. The beds linens were comfortable

Miinukset: The property was old and needs some updating. The bathrooms and kitchen are old and not very well appointed. When I booked the property it said that dinner and breakfasts could be arranged, but that was no longer possible when we stayed there. That was part of the reason we booked there. Now it is just a house.

Plussat: The house was amazing. We are a family of 7 and it was perfect for what we needed. Bathrooms in every bedroom. And the views were spectacular! We arrived late and were planning on an early activity the next day. We asked if it would be possible to get breakfast and boxes lunches delivered on our arrival day so we would be ready to go the next morning. Despite the fact that we arrived on Christmas Eve, the housekeeper arrived with everything we could ask for and more! What an awesome property to visit. Totally memorable.

Miinukset: Our only issue was that the WiFi was a little slow.

Plussat: Beautiful view. Good bed. Comfortable hang out space.

Miinukset: Property needs a good scrub. Breakfast full of sweets. Awful WiFi. No English spoken most of time we were there.

Plussat: View and beds

Miinukset: It’s not a hotel at all Wifi really poor if not inexistent 15 minutes car from Puerto Natales Nothing to ear in the area

Plussat: Beautifully renovated local style little house on the edge of the Seno Ultima Esperanza. Very comfortable and charming.

Miinukset: We did not have access to internet for the few days before and this did not receive the code for the door. We figured it out on the spot but as the owner did not answer on the phone we did wonder for a while how we would get in.

Plussat: Great location, amazing old house and stunning living room

Miinukset: Nothning i didn't like

Plussat: Dining room has a lovely view. Breakfast is average

Miinukset: The room was very small and very hot and the bathroom is even smaller

Plussat: The location is very nice, even though a few km outside of town. The walk is pleasant and easy with a nice view of the lake and sunset.

Miinukset: The rooms have no facilities, no balcony to get some air, no air condition for the summer days and impossible to open the windows cause the mosquitoes are vicious. Even though a beautiful property, it’s a little too expensive for a place that doesn’t even have coffee or tea in the room.

Miinukset: Nice place to stay in Puerto Natales! Rooms are comfy and food is nice :D

Plussat: The excursions were excellent, the view was fantastic from our room and the public areas. Staff was very friendly.

Miinukset: The restaurant needs a slightly wider variety of foods in the evening. There were things on the snack menu we wanted in the evening but couldn’t order.

Plussat: We took three meals in the hotel, and they were very delicious, with high level of cooking. I recommend to take your lunch there (13:30- ). Very scenery location facing to the sea from the wide window from the restaurant and from our room. Officers were very kind. Town center of Puerto Natales is only 5 minutes by car.

Plussat: Our room had no view although the property is in a great location on the water. It's 1km outside of town. Friendly service and heaters in the rooms

Miinukset: Rooms are small. Kettle in the room for a hot drink at the end of the day

Plussat: Beautiful and clean building and rooms. Incredible view. Great staff and food.

Plussat: Very nice hotel in an excellent and picturesque location just on the edge of Puerto Natales. Spacious and comfortable rooms with contemporary decor and lovely views if you have the rooms facing the sea fjord. Very good breakfast, in a room with nice views. Friendly staff.

Miinukset: Everything was fine.

Plussat: Comfortable beds, nice decor, very clean. Lovely white fluffy towels. Helpful staff and good location.

Plussat: Super nice friendly staff. A comfortable place to stay and hang out.

Plussat: The design is great, the bed comfortable and the room was clean.

Miinukset: In short - the bathroom kept breaking and NO WIFI in the room. Everything seems to be breaking... The shower door didn’t close properly, the safety handle in the shower came right off when I tried to hold it (very unsafe), my towel had a hole in it and the toilet clogged (yuk). Also there was NO WIFI in my room, only in the common area which was very frustrating to me as I came from the torres del Paine and wanted to contact my family and friends privately after disconnecting for several day. Also the cafeteria is super expensive - a small water bottle for 3000 pesos is just plain wrong.

Plussat: The location is close to everything- and it has a sweet cafe and bakery attached. I had a minor medical and the staff was amazing. Bright cheerful rooms, hot private showers. Great WiFi. Was wonderful. Wish we could stay.

Miinukset: Can’t think of a thing.

Plussat: Staff room food!

Plussat: Location was great. Great on-site coffee shop with great coffee, juices and burger (as well as Quinoa burger). The staff were friendly and helpful. Would recommended!

Plussat: Very good hotel in the centre of town, easy parking on the street. Very helpful staff, English spoken. Good buffet breakfast with fresh eggs cooked to order. Good WiFi.

Miinukset: Attached restaurant had limited selection of food, though there are plenty of good restaurants in town.

Plussat: Great part of town. Staff super helpful

Plussat: Friendly and helpful staff. They have a location to look after your luggage while you’re on a hike in Patagonia’s national parks. The breakfast is lovely.

Miinukset: The WiFi could be better, it didn’t reach our room and wasn’t very fast in the living room. That said you’re in the middle of nowhere so it’s about what you’d expect.

Plussat: Great Location, helpful staff, clean and comfortable rooms, nice breakfast!

Plussat: Nice, small hotel with friendly staff, restaurant inclusive. They arranged breakfast early (6AM) due to outbound flight from Punta Arenas. Perfect service!

Plussat: Staff were great and spoke perfect English, buffet breakfast was amazing with lots of choice and they would prepare it earlier if you asked the night before. Perfect location too

Plussat: Friendly, helpful staff. Location to bus terminal, a nice restaurant, grocery store. Property practices good safety measures. Being able to store luggage after checkout.

Plussat: The spa facilities are very good. Outdoor hot tubs and indoor pool. The restaurant was excellent. The waiter was incredibly knowledgeable about the menu and wine list. Food was great, best ceviche I’ve ever had

Miinukset: A bit expensive. And our room was not available at the check in time, so we had to wait.

Plussat: the restaurant was great. The staff amazing.

Plussat: Rooms were clean and comfortable.

Miinukset: Pool and hot tubs required lengthy walk outside in the wind. Restaurant had a very limited menu.

Plussat: The location is stunning and the design of the hotel, in photos, looks amazing.

Miinukset: The inside design is disappointing and a bit reminiscent of student accommodation but with comfy beds. The rooms smell nice from the natural wood finish but don’t take advantage of the amazing views. The windows are too small.

Plussat: Unique 5 star hotel. Not your typical US or Euro hotel. Small environmental impact. Crazy good place to stay. Award willing design.

Miinukset: Spotty WiFi at times

Miinukset: Could have been cleaner. Surfaces and area round bath needed attention

Plussat: Stunning location and innovative design

Miinukset: Service in the restaurant a little variable in timing but all staff were friendly and keen

Plussat: Location and landscape.

Miinukset: The staff were not so friendly. They weren't willing to give help. The hotel is not worth the price.

Plussat: Beautiful hotel. Great value. Didn't take advantage of any of the programs but looks like they had a lot of options.

Miinukset: So far from Torres DEl Paine. Wish this hotel was built closer to the park.

Plussat: Very interesting architecture that tries to connect the guest with the spirit/experience of Patagonia - brings the outside in. Staff at front desk and in the restaurant went over the top in trying to make us happy and comfortable.

Miinukset: Sometimes architecture that is interesting doesn't create spaces that are comfortable to inhabit. That was the case here. Especially with the hotel not full, the public spaces felt cavernous and eerily quiet. The furniture was cool looking but not very comfortable. And the materials in the room ended up making it look unfinished instead of modern/raw/cool. If you're looking architectural interest, this place has it. If you're looking for comfortable and cozy, this may not be for you.

Plussat: Great location with fabulous view , but not from ALL windows.Thanks for upgrade !!!.Very halpful staff Dany . We arrived 11 pm and she was able to book for us full day excursion to Torres del Paine.Great view from lobby , restaurant and little library. Available bikes in hotel and very cool waterfront bike line . Expensive beer in pub. Buffet breakfast good but not excellent .

Miinukset: There os no fridge inside the room.

Plussat: From the moment we walked into the lobby, from a howling, winding rain/snow storm, the warm reception we received from both staff and the bell boy was so nice. The rooms were comfortable, with a nice 3rd floor view of the town, and the shower was one of those rainfall shower heads that felt so nice to sit under after a long day of driving. The dinner was out of this world amazing. We opted for the three course meal, with the lamb dish being one of the best meals I have ever had of lamb. Whatever was in that saucy gravy that went on top of the lamb, if I wasn't in public, I would have licked the dish clean it was that good. Breakfast in the morning was also superb. Nice cuts of meat to make sandwiches, along with a great selection of fresh fruit, cereals, fresh juices of which there were five (orange, apple, mango, pear and grapefruit) and some great pastries. All-in-all, for the price we paid per night, there service we got and the food we ate, I would stay here in a heartbeat. Don't miss it if you are traveling to Puerto Natales.

Plussat: Excellent breakfast

Miinukset: Bathroom / shower could use updating

Plussat: Interior lobby common area design is Patagonia modern and very clean. Amazing views and friendly staff

Miinukset: Little available at the hotel on New Year’s Day. No food ( unless you did a fixed price menu) and little drink

Plussat: Great location overlooking the water, spacious and beautiful common areas, free breakfast, comfortable rooms with a great view of the water, in the city center with proximity to shops, restaurants.

Miinukset: The price is a bit high compared to other hotels in the vicinity. The beds are pretty sub-standard and not what you would expect from a hotel in this price range.

Plussat: Very good location, close walk to the center of town and plenty of restaurants. Good breakfast which is perfect for starting off your day especially before hiking the Torres. Staff speaks great English.

Miinukset: Rooms are incredibly outdated - super old bathroom, furnishings, etc - almost like a motel. Room is actually quite loud. Without any air conditioning the only way to cool off your room is to keep the window open and there is a walkway and a town square right in front, with people walking around there until pretty late - making it hard to sleep. Bring ear plugs!

Miinukset: They are so rigid with times and procedures. Check in is at 3:00, not 2:50. Lunch orders must be placed by 6:00, not 6:05. They cater to large tour groups traveling by bus and don’t really care about the small independent travelers. There are better more modern options in Puerto Natales.

Plussat: localization, room standard OK, breakfast from 6 to 10 AM - comfortable, staff generally OK

Miinukset: luck of adapter for computer and other devices. For this class hotel they should solve that kind of problems. Argument - because people are taking it, is not an argument. You can make for example a policy of guaranty deposit. I was force to go outside and buy this stuff. Floor lamp had not light.

Plussat: This property was not a hotel it was a hostel. It was extremely dirty and we were so grossed out we didn’t shower. The staff was the only thing that made this place tolerable

Plussat: Loved the location. Like the outside look of the hotel. The design inside is also very nice and well designed to the theme. The people working there were very nice and friendly. The bed was extremely comfortable. We were able to take the electric bikes out and this was also fantastic. Breakfast was nice.

Miinukset: The price-room relation I do not find 100% fitting. I was expecting more for the price paid. Wifi connection in the rooms was very week. We had to go outside into the common area to write and call. The spa upstairs was ok. The water was not so warm and the outside spa was empty... Dirty glasses had not been cleaned up and were left around for days in the spa area too.

Plussat: The location was perfect with a view of water from our room and bar/restaurant areas. It was walking distance to restaurants and shopping. Staff were very helpful and friendly, great restaurant recommendations. It was a better hotel than any of the others we stayed at in the far south with a great Calafate Sour! We also liked the layout of our room and bath with a separate WC. Also good pillows!

Miinukset: It would be nice to get a cappuccino and good coffee and the breakfast was mediocre. Also the main entry was not clearly identified.

Plussat: Great view to the lake, beautiful rooms, very clean and comfortable. Angela - as receptionist is outstanding - very great support gets things done and is incredibly helpful.

Miinukset: Value for money - while the hotel is extremely nice it is exorbitantly expensive. When asking reception for support (beyond Angela) we received very little help for several requests - eg asked to have a taxi called and had to insists 3x before a taxi was called after 20-25 minutes.

Plussat: Very nice, comfortable and big rooms. Great spa area and restaurant

Miinukset: Nothing

Plussat: Good breakfast provided, friendly staff, fast wifi, very clean and modern design. Terrific comfortable beds.

Miinukset: Room is a little narrow and can get a bit warm in summer.

Plussat: Everything was clean and tidy with suitable facilities for the price

Miinukset: Breakfast could have had more options

Plussat: Location cleaningness hospitality

Miinukset: No internet in my room, had to stay in corridor for internet

Plussat: Staff was helpful, able to keep luggage hit here while trekking in Torres Del Paine. Good standard breakfast. Cute little pool. Comfortable beds (especially after backpacking!) and good bathroom. Centrally located within Puerto Natales (walking distance to restaurants, shops)

Miinukset: It was all good!

Plussat: Fantastic beds and the shower is the best we encountered so far on our trip to Patagonia. The staff is friendly and willing to help with any questions you may have.

Plussat: Clean. Had pool and gym and great location. Showers were great as in hotel water good pressure and clean. Room large and very comfortable bed. Excellent breakfast provided

Miinukset: Terrible wi fi

Plussat: The hotel has a lot of facilities packed into a small footprint. The rooms are just big enough for a short stay - no cupboard space to unpack but room to open two suitcases. Breakfast was fine and the staff were very pleasant.

Miinukset: The gym opened only at 9am so is not available to early risers. It is also extremely small - not much room to stretch.

Plussat: Nicely appointed room and nice view. Staff was very helpful.

Miinukset: Unremarkable breakfast.

Plussat: large family rooms

Miinukset: poor breakfast and poor bread only cheap toast bread.

Plussat: Friendly helpful staff

Miinukset: Had to pay for coffee during the day

Plussat: Staff were great

Plussat: Staff were very nice and helpful

Miinukset: Beds and pillows were dreadful and sub standard. Hotel was dated with cracks throughout bathroom. Breakfast was very poor.