Puerto Varas hotellit lähellä Puerto Varas Plaza de Armas

Plussat: The restaurant is excellent

Miinukset: The bedroom was to warm even with the heater off

Plussat: Late check out Breakfast

Plussat: A very nice hotel with fabulous views across the lake to Volcan Osorno. Rooms are very comfortable and staff are very helpful. Fully recommend this hotel to anyone staying in Puerto Varas.

Miinukset: Nothing

Miinukset: Slow check out process

Plussat: Good location with a great view. Pleasant staffs were very helpful.

Miinukset: Breakfast menu should be more varied.

Plussat: Architecture is beautiful, rooms very comfortable, excellent lake views, all the serviceyou need and the cherry on the cake was the breakfast buffet!

Miinukset: More entertainment such as a ping pong table could be nice as you might want to spend more time at the hotel.

Plussat: Everything

Miinukset: Nothing

Plussat: This hotel is a gem! We got a room with a view of the lake and volcano and it was fantastic! The breakfast buffet is amazing and delicious -- we skipped lunch it was so ample! The location is perfect in that you can walk to the downtown area and there are lots of restaurants to choose from. Also we drove to Chiloe from here for a day trip and then did the circuit around the lake another day and checked out Lago Todos Los Santos and Saltos del Petrohue another day. There is a small but nice exercise facility and a swimming pool on the top floor with a view of lake and volcano. Everyone at the hotel was very helpful and it was a joy to stay there.

Miinukset: No negatives from our perspective!

Plussat: Beautiful hotel with an amazing view. Excellent breakfast, great shower and very helpful staff, especially the elder doorman who helped me out with a problem with the car keys. They were so kind as to include a gift given our trip was to celebrate a special birthday. Definitely recommend.

Miinukset: The pool was too salty, but other than that everything was perfect.

Plussat: The hotel is across from the main square so has good access to everything in the city. The common spaces are nicely decorated using materials and textures from the region. The bedroom and bathroom were spacious and comfortable and to top it off, breakfast was excellent.

Plussat: The uniqueness like; the wood, the lobby was absolutely amazing and the pool was also amazing.

Miinukset: Nothing really.

Plussat: Good breakfasts and comfortable beds

Miinukset: It was just a lovely relaxing place to spend a few days

Miinukset: Breakfast poor ant not good quality

Plussat: We have liked the breakfast, the lunch and the dinner. The view from the rooms is great. The position is perfect. We loved that there was a turism desk inside the hotel and we have rent our car with them. They have a lot of escursions for a good price. Everything is so organized.

Miinukset: The water of the inside pool was cold.

Plussat: Location and view of the hotel is great!

Miinukset: They need to improve their breakfast and food quality.

Plussat: Location

Miinukset: Rooms away from main hotel and noise between rooms

Plussat: During our stay the steam sauna was out of service. The dry sauna would only heat to 40c (70c is normal minimum) the towel rack for the sauna had one towel and the door lock was broken on the sauna and changing room (it’s meant to be a private sauna. So you have to bring your don’t disturb sign from your room! To put on the sauna door... Also the coffee at breakfast is so weak, the “double espresso” was weaker then a drip American dinner coffee.

Miinukset: The new Pool. View, location, private hot tub, breakfast.

Plussat: Lovely view from our room and the dining room. Room was spacious and quiet and perfectly met our needs.

Miinukset: Big hotel / resort feeling to it - lacking in the 'personal touch' and intimacy. Breakfast buffet was finished faster than it was replenished. Parking was a challenge.

Plussat: This is a great location for vacationing in the Lake district. Overall, I liked the hotel very much and I would stay there again if I visit the area again.

Miinukset: I was not given a good room initially. After I complained, I got a better room, but not in the area I wanted. The room does not have any coffee machine, which I did not like.

Plussat: The facilities it offers such as the pool, spa and also the amazing breakfast

Miinukset: The checkin time. It’s just by 3 pm

Plussat: Having stayed in the town for a few years in a row, this hotel is the pick of them all. Perfect location, easy lake side walk to town, nearby are the best restaurants and bars, with savvy staff and an upmarket service, cleanliness and facilities. The view is worth the room price.

Miinukset: Not a single suggestion for the hotel to improve. The place is a treasure.

Plussat: Good location and outstanding service

Plussat: The hotel is located just by the lake. The pool is really nice, with a beautiful view. The restaurant was very cozy, with great live music in the evening. The food was cheap and delicious. The room was very nice and big enough for a standard room, and the view was amazing.

Miinukset: One thing that definitely needs improvement is the breakfast. It was very, very disappointing. Most of the hostels I've been to offer better breakfast, and this is a 4-star hotel! On the second day we didn't even go for breakfast because it wasn't worth it. Generally, the service in the bar and the restaurant needs improvement. There were a lot of the things which we ordered and arrived a lot later than others, and half of the things on the menu weren't availbale (both days).

Plussat: Delicious breakfast and great hamburgers!! The room and bed were very spacious and cosy

Plussat: Everything, except the top bed quilt was a little too heavy.

Miinukset: Milk should have been supplied with the tea and coffee on the common floor areas. Also, sometimes the flask of hot water was supplied, but there were no teabags or coffee in place. Also for English speaking guests, the BBC World News would have been a nice extra.

Plussat: Almost all perfect

Miinukset: They charged me twice the cost of the rooms

Plussat: Staff were very friendly and helpful. The room was spacious and had extraordinary views. the 4th and 5th floor have seating areas and tea is available. The 5th floor Hasán round table wihere you can enjoy a cup of tea or coffee and look out onto the lake and volcanoes or moon. Really nice. The hotel is a short walk from the center of town - a walk with a fabulous view.

Plussat: Paula on reception was extremely helpful and the view from the corner, superior room was lovely. Reception allowed us to leave the hire car outside the hotel on the Sunday night and the keys with reception so the hire company could collect the car the following day.

Miinukset: Despite confirming it - in writing - the hotel forgot to arrange our airport pickup from Puerto Montt and after phoning (on an English mobile) we finally had to get a bus having spent an hour at airport arrivals. Apart from the apologetic receptionist, Paula, upon complaining, management seemed indifferent to our plight and no apology was forthcoming. Our bathroom lavatory played a prolonged "trumpet salute" after each flush and similar could be heard from other rooms. Waiter at breakfast was not impressive. The overall impression was of a sterile establishment with unhappy staff.

Plussat: Rooms were not as described. We were forced to get two rooms for 3 people. One was a child. When we realized at check in that each room had two queen beds, we asked for only one room. This was a big cost difference and should have been clear on bookings.com

Miinukset: Forced to get 2 rooms for 3 people (one was a child). The rooms could easily fit 4.

Plussat: Everything was more then we expected! People so nice!

Plussat: The breakfast is not good. Just a kind of 'OK-ish' rate :)

Plussat: The hotel is in a great location, a block back from the lake and a ten minute walk into town. My room was huge, with an enormous bed and lots of windows. The breakfasts were generous, and the staff were friendly.

Miinukset: Some of the facilities were not up to scratch, especially for the price - the hot water in particular was very spotty, and I sometimes had to take cold showers. The hair dryer too was a noisy, not very powerful wall-mounted contraption. The staff did not always get back to me about my requests.

Plussat: Nice accomodation at good location. Very friendly. Clean and convenient.

Plussat: Beautiful hostal, very warm and welcoming. The breakfast was great and the staff where super friendly and helpful. WiFi works great everywhere.

Miinukset: The bathrooms where clean and hot water came out perfect but I felt a bit snug. Wish there was a bit more room in the showers and toilet areas.

Plussat: Bed was very comfy and the bathrooms were good including the hot showers!

Miinukset: If you want more of a social hostel then then this isn’t for you. Hardly spoke to any guest whilst here as almost were busy or kept to themselves

Miinukset: The shower was not hot enough and the heater didn’t work properly

Plussat: Considering the price, Compass del Sur is perfect for a budget traveler. Helpful staff, good wifi, 5 minutes away from the centre. The breakfast could have included more vegetables, but it was ok.

Plussat: Staf was very nice. The hostel was lovely.

Plussat: really nice hostel in a beautiful scandinavian style! comfortable beds, good breakfast, huge well-equipped kitchen

Miinukset: can't think of anything...

Plussat: All things were right there

Miinukset: The staff was ok but could be more friendly.

Plussat: Beautiful place with a lot of atmosphere. Perfect location close to everything. Great breakfast and very helpful staff!

Miinukset: No complaints!

Plussat: Great information on tours and you could book directly with the hostel. The room and the hostel were great - no complaints.

Miinukset: A little bit expensive for what it really was. Had better expectatives about the place.

Plussat: Clean room, nice hot shower and good location. Breakfast was good as was the WiFi

Plussat: The people that served breakfast were nice. The people that cleans the rooms do a great job.

Miinukset: They charged more taxes than stipulated on the booking site. As I complained I guess they gave me the worst room in revenge, the room is located underneath a lounge and stairs (wooden) so you can hear people going over it constantly. Room number is 213, I recommend you to stay away from that room. Terrible parking they only have like 6 parkings for maybe 20 rooms, so is possible that you have to park on the street.

Plussat: The hotel was nice and right across from a nice part of the lake. It was close to some good restaurants too. About 25 min good walk from Puerto Varas city centre woth restaurants and the museum along the way.

Miinukset: Our room, behind the elevator, did not get an internet signal. Likely because of our location but this was important to me because I had to work, off my laptop. They did offer us the area with communal computers. I ended up working in the hallway next to the elevator where I got the best signal.

Plussat: We found a nice restaurant called ibis on our walk to downtown along the waterfront. It had a t.v.

Miinukset: Carpet in the room always feels dirty. A little walk downtown but its along the water.

Plussat: The sheets were clean and the breakfast was good.

Miinukset: This property needs to be updated and more maintenance in many places. The door lock on the outside of my room was missing the plate. You could see the tumbler. The toilet ran all the time. The noise could be heard even when the bathroom door was closed. Many of the electrical outlets needed to be fixed. There were no little extras like a hairblower or a bed skirt. The bathtub was in poor shape. When running the tap in the bathroom it sounded like the water was coming from across the room. The box spring was totally visible. The walls are not adequately soundproofed between suites. A couple got in at approx. 3:30 am and just talking kept me up for over an hour.

Plussat: Nice room. Big windows, lots of light, high ceilings Good Peruvian restaurant right across the street. Another good one on site. Convenient when weather is bad!

Miinukset: It was raining very hard. Bathroom had a leak in ceiling that shorted out the lights and left puddles on floor!

Plussat: Comfortable and reasonable value for money. Great for access to lake (and although it says no swimming was great location for swimming with a wetsuit). Great helpful bike shop and nice cafe/shop below the hotel. Good food options for evening around.

Miinukset: Breakfast was disappointing. Room was OK but not spacious.

Plussat: The hotel has a very nice style, modern and comfy. The breakfast room with lake view is great, as is the food. The walk along the lakeshore to the city center is beautiful.

Miinukset: The room was a bit small, with little space to put our motorbike gear. The walk to the city center may get tiresome.

Miinukset: 2/3 days we did not have hot water...

Plussat: A good bed

Miinukset: The hotel was a long walk to the centre

Plussat: Staff was really friendly and helpful!

Plussat: Very quiet and clean, huge double bed, well heated, everything in good working condition. Beautiful hand-carved wooden furniture in the reception hall and breakfast room.

Miinukset: The receptionist asked me to pay 19% over the booking.com price. Later, the manager settled the problem and the receptionist claimed she was new. Breakfast was so so, and kitchen staff slow to resupply milk and hot water. I had to carry my luggage upstairs two levels up myself - no help offered.

Plussat: Quiet. Pleasant dining environment. Only a block from the lake.

Miinukset: View of the roofs from the window.

Plussat: Wonderful hospitality, delightful breakfast, a short walk from town in lovely neighborhood. Five stars, highly recommend!

Plussat: Breakfast was really good and the staff was extremely helpfull. To mention one name: Nerio.

Miinukset: We liked everything

Plussat: The guy at the front desk was friendly, tried his best to be helpful and offered "1000 sorries" when I complained about all the noise in the room. The breakfast was ok.

Miinukset: Even by Puerto Varas' abysmal and overpriced standards this place stood out as being both especially abysmal and overpriced. It looks and feels kind of like a 1970s flop hotel on the side of a highway but costs as much as better options in the center (which are still mediocre and overpriced because this is Puerto Varas, but much better anyway). We paid just under 70 USD/night. It would have met my expectations if it had cost a third that much. Concrete issues: 1) It's extremely noisy in the rooms, and anything going on in adjacent rooms or the hallways sounds as if it's happening in your room. Some things we heard between midnight and 9:00 a.m. each night: Neighbors talking, watching tv, going to the bathroom, squeaking beds, dogs barking outside the window, children screaming and laughing in the hallways. The neighbors above seemed to be moving furniture or something all day and all night, but maybe they were just passionately making love and the bed was moving all around the floor from that. I wore earplugs, which helped but still didn't keep all the noise out because that's how loud it is. 2) They don't have fitted sheets and instead wrap two unfitted sheets around the bed. 3) They don't, however, provide a sheet under the woolen blanket they provide, although when I asked they led me to the laundry room and gave me not one, but two extra sheets. That was nice. 4) The drain insert in the shower was at an angle with a sharp corner sticking up, so you have to be careful not to step on that. 5) There's no toilet brush in the bathroom.

Miinukset: Run out bathroom. Very unefficient staff especially during breakfast. Difficult to find. Google and booking shows it in a different place

Plussat: Clean and nice rooms. Hotel style.