Hotel Blue Conga

Old and used - should renovate and update the rooms and environment

The location is awesome and the garden in the area is amazing. Loved all the green plants and trees around. Loved the hammock in the balcony and the balcony itself. The breakfast was good, gallo pinto and fresh fruits - the amount was just fine. The place is not far from center in walking distance, which is great.

We traveled 6.5 hours to this place on a day of my birthday (me, my husband and our small dog) and were very tired that day, but the very first thing we've heard from a reception worker was that they normally don't accept pets (however, in the reservation site they claim to be pet friendly!). That's not exactly the best welcoming message you can get upon arrival! Also, it's not my job to start figuring out why they claim themselves to be pet friendly in the website if they are not! It's not client's job to even think about what happened and reception workers should not put that responsiblity on me. I'm not there to discuss their computer/website skills or website errors, but to enjoy my vacation. Then reception lady told that this is fine and she will make us an exception, making us feel like she is doing us a favor. But come on! There are properties that accept pets in the area, and we were choosing from 5 other hotels and chose this hotel, so why should we feel like someone is doing us a favor when it's the opposite? Clients should not be treated like that and I suggest to a hotel owner to train their receptionist better to be more professional with clients. So, I highly do not recommend this hotel to the travelers with pets. WiFi was super slow. Hot water was only on the first day and then totally disappeared the other days. Receptionist lady claimed the room is superior, but in reality it was very simple. It was fine, we liked it, but this is not superior. Also, it is overpriced, but I understand that this can be due to high season, so this is fine.