Qingdao hotellia

Plussat: Service, very detail, very nice, towels, bathroom, food, glasses, drink, snack fruit, all the details. Drivers, doorman,

Plussat: The Room and the service

Miinukset: WIFI not strong enough

Plussat: Super personal, special in the lobby bar. Very friendly and food very good.

Plussat: Location

Miinukset: Lots of Bed bugs.

Plussat: So very fancy! This hotel was superb and the breakfast & dinner buffets the best out of all the places we've stayed in China. Definitely value for moneY!

Plussat: Great hotel. Confortable room with very nice views and quiet.

Miinukset: The personnel were not very good in english but they managed with wechat translations

Plussat: Breakfast was nice, mostly Chinese, some European food as well. Coffee was good, plus you can find some sausages and fried eggs, lots of various bread and vegetables. Room is nice, with a bathtub. Rather clean.

Miinukset: We did not like the attitude at checking-in, not welcoming, besides, we ourselves had to ask all questions about details like breakfast, swimming pool, and beach. Yeah, the worst is that it was promised that they have their own private beach but when we asked about it the personnel laughed to our face and said: no way, you yourself go to the public beach by bus. Of course we went by taxi as by bus which are rather rare, so by taxi it is about 10-15 mins one way, cost 17 yuan one way. I think the hotel can organize private bus tours to the beach as they do in other places. one more, second day we were waiting for clean up, and it appeared that they cleaned up only near the evening, we mostly wanted to have our towels changed as the old ones were deadly wet and it is impossible to dry them in the room. Besides, when you go to the swimming pool that is rather small for this kind of hotel, you have to use the towel from your room) I think, they could give towels at swimming pool, cause it is rather weird to use the same towel for two days for both taking shower in the room and in the swimming pool. I've been to many hotels in China, for this price the service could be better.

Miinukset: Staff is not professional, they twice charged money from my card, and finally 3rd time again. The money still not came back after 7 days.

Plussat: Best location in Huangdao

Miinukset: Hassle with payment, Genious breakfast, the hotel never heard about that.

Plussat: Location

Miinukset: Lack of cleaning. Fruit seeds all over the floor. I asked them to vacuum cleaner, but didn't happen.

Plussat: Location - excellent check in + check out procedures - view from Exec Lounge - Evening Service in Exec Lounge

Miinukset: Quality of the breakfast in the Exec Lounge was very disappointing, so much so that we did not bother to eat there on the 2nd morning, opting for breakfast at a local Starbucks.

Miinukset: I was always disturbed when I slept at noon, no one knew why, didn't apologize, and didn't say sorry until check out.

Plussat: The hotel was excellent.

Miinukset: There was nothing not to like.

Plussat: breakfast & location is good

Plussat: The bed is large and comfy, staff are all very friendly and helpful, the professional gym facilities can fulfil all you demand

Miinukset: The actual final room rate is much expensive than the deposit I paid on the booking

Plussat: Amazing as always

Plussat: I really like the service given by Yuri Liu because she helped me with my check-in as there was confusion from the check-in staff about my special request which had already been approved prior to my arrival. She helped to explain to the confused staff and everything was good from thereon. I also like that it is close to the airport.

Miinukset: I am a Muslim and mostly are non-halal food on the buffet in the restaurant. As for the room, it was run-down and old and really need a major makeover on the quality of the walls, floor, etc for the price I paid. Usually, for that kind of price now in China, the hotel room quality should be quite good, well maintain and look new.

Plussat: Friendly staff service

Miinukset: Swimming pool not in the same building as hotel, had to walk outside to a different building

Plussat: We stayed over before taking a flight out of Qingdao. It was perfect! Staff were very attentive and friendly. I would definitely stay here again. Value for money is excellent!! Breakfast was very good, good variety and fresh food.

Miinukset: I liked everything.

Plussat: The staff was very friendly, but the management was poor.

Miinukset: I had a terrible experience. I was sleeping in my underwear at night, a stranger came into the door open. He had a card key in my room and opened the door with his key. We were very surprised and threatened with safety. The staff said that he had used my room before, but he hadn't returned the key and opened the door with his key. This is a very serious problem. This hotel is not safe.

Plussat: Location. Staff. Breakfast

Miinukset: WiFi terrible. Bath tub not clean.

Plussat: Very nice place and staff. You get value for your money.

Plussat: Maintained and good staff

Miinukset: It was far from main city

Plussat: Amazing hotel

Miinukset: Rooms were not ready till 4 pm

Plussat: I travel a lot, but this was one of the best hotels i ever stayed -comparable with 2-3 times more expensive luxury hotels. Everything was perfect and amazing breakfast

Miinukset: Nothing

Plussat: arrangements for pick-up very early in the morning was well followed up. Staff was nice and very friendly.

Plussat: Breakfasts were tasty. I liked wide offer of food and drinks. The staff was helpfull.

Plussat: The breakfest very nice with much options for any type of food,

Miinukset: Wifi very poor, I'm not sure if that becouse of China regulation or Hotel

Plussat: Design

Miinukset: Location was a bit far from the city center

Plussat: Quite remote from the city center but if you're doing business in the close by area then it's a comfortable place to stay at. Very friendly and approachable staffs. Breakfast was also wonderful.

Plussat: Hotel is clean and a good location for a business trip

Miinukset: We were asked to leave the hotel the second day of stay, because the hotel was hosting a big group of people and needed rooms. Even though we hav a reservation for 3 nights. Very poor service. Still didn’t get a refund as well.

Plussat: Guestroom and bathroom are clean and modern. The staff is courteous and attentive. The restaurant on the 2nd floor is amazingly tasty and has great portions. Honestly, the food was one reason for me to return here after my first stay with them 2 years ago.

Miinukset: Though only a 10 min walk to the subway (Line 11), the hotel is far from downtown. One staff member asked me whether I was satisfied with their service, and if so, whether I was willing to write a positive review (while pointing at her name tag). Very awkward, but not as aggressive as an employee at Shangri-La Hotel downtown who asked me to write a positive review that mentions his name on his handheld device while he was looking on. There must be some newly instituted incentive structure in some of these hotels since my travel in Qingdao last year.

Plussat: I’m vegetarian. I hope they could give more options for vegetarian foods.

Miinukset: The Chinese food restaurant in the hotel is quite costly

Plussat: The room was very good, the bed and shower

Miinukset: Both rooms we had were cold and couldn't make it warmer. The Hotel did not manage to solve this, even with an extra heater they brought to each room

Plussat: Very nice staff. Spotless. Nice rooms. Good wifi signal. Pretty views from patio. There aren't really any other places to eat nearby, but the breakfast buffet was good (ask if there's a discount) and room service prompt and reasonably priced. The catering/banquet food is really good as well. The service is outstanding -- housekeeping, front desk, restaurants.

Miinukset: If you're in this area for a particular reason (as I was) it's a first choice. But you really can't walk to many places from here. It's between two metro stops so you can get around -- but the walk isn't a short one to the station.

Plussat: It was a great experience staying at the hotel. I had a really good time :)

Plussat: Great location, walk to beach and Olympic Sailing Centre. Very clean and large room and friendly staff. Good breakfast and bars. Good gym/pool. This is definitely the right place to stay in Qingdao either for work or holidays.

Plussat: Best hotel in Qingdao - real 5 star I love to stay here

Miinukset: Spa changing rooms could be more clean and bleached. Like most hotels in China - they don’t cook French fries good.

Plussat: Excellent. I hardly give 10/10. But here everything was it should be. All the time I will come to this hotel.

Plussat: The bed was comfortable, and good location. Great room cleaning service!

Miinukset: The staff really struggled with English, which was OK but this could be something to improve.

Plussat: Everything

Miinukset: Nothing

Plussat: The rooms are luxurious, clean, spacious and comfortable. Staff are excellent and friendly. Club lounge is well run with a good selection of food and drinks. Fantastic views as well.

Plussat: Good location nice view to the marina if you get the sea facing room. Walking distance to large shopping centre, can walk to underground station (not so near though) that will connect to many places.

Miinukset: Breakfast looks like having variety but on closer examination there is nothing substantial. Too many small things but not a few giving punch. Think this is same for most international hotel.

Plussat: Great hotel, as you would expect from Intercontinental. After a week in rural China we wanted to relax and this hotel was just what we needed. Great rooms, great service and in a nice part of town with excellent views. Rooftop cocktail bar also recommended.

Miinukset: Nothing not to like, a really good hotel in a great location and well priced.

Plussat: We love the location. Nice sea view. Various breakfast options. Good gym.

Miinukset: We happened to switch the room during the stay, and the bathroom of the first room smelled little bit like sewage. Some details indicates the hotel has to make more efforts. For example: There were broken tiles in the bathroom; The sparkling wine ordered from the room service was not 'sparkling' anymore;; The televisions in both rooms we stayed were not working upon our arrivals; The ventilation only blew out hot air, which made the room like a sauna.

Plussat: I asked for connecting rooms, my request was met. The room was was clean and nicely layout.

Miinukset: we paid for ocean view rooms, despite we were allocated on 8/F, we only had a partial view of the ocean, half the view was blocked by a building structure in front of us.

Miinukset: Lounge and bar at 20th/21st floor was not open yet (managed by third party).

Plussat: Good staff - very supportive, good break fast

Plussat: Hotel room was nice and big. All the staffs were friendly and ready to help. Had a great stay.

Plussat: friendly staff and nice breakfast.

Plussat: Nice and big room. Friendly staffs. Good location.

Miinukset: Room is too hot and you cannot adjust temperature by yourself

Plussat: Staff were very friendly and helpful. Nice bathroom and very clean in general. Great location in the middle of the city.

Miinukset: Room was really hot, even with air con on a very low temperature. May have just been a problem with our room though. The pillows were uncomfortable and no others were provided.

Plussat: Location is good

Miinukset: The property need to by update because so many hotels are so much Advince and the tv system not friendly need to add more channels and the remote control not working and telephone system on Chines which did not allow me to read and very old

Plussat: Helpful staff who spoke english . The lobby was beautiful and it was in a great location. Great breakfast and dinner.

Miinukset: My bathroom floor was dirty. The furniture was old and chipped. Carpet was stained.

Plussat: Excellent location, fantastic breakfast. Great hotel.

Plussat: Facility is maintained well. Room is clean.

Plussat: Very near to airport. There are few shops nearby where we can get our basic needs. Staff were very good and few can speak in English. Overall my stay was very good.

Miinukset: Cleaning can be improved. I was given room in Non-smoking floor, but there were people smoking in that floor and my room had that smell. I didn't liked that.

Plussat: When I made two bookings and the payment terms was to charge me when I check in, with free cancellation policy. But I was charged a month before I check in. And I sent messages to the property many times asking why they charged me this early. Their response was slow and the reason was not justified. And for some reason I have to cancel one of the booking at the same time, and I wrote them again and again for refund but I didn’t get any response over nearly three weeks. I wrote to booking.com customer service and I didn’t get any response either. And I made a complaint when I arrived there, the staff told me the refund was already in process( like they have done it a while ago). At the same day I received an email from booking.com saying the refund was made (the same day booking wrote me this email). So it’s obvious someone was not telling the truth and they only acted on this matter when I personally flying over to make this complaint. Really disappointed on what has happened over this booking.

Miinukset: As above

Plussat: Clean, comfy bed, price, near lots of restaurants

Miinukset: Unlike similar hotels in the area the hotel shuttle was not free.

Plussat: Reasonable rate, next to the subway and 7-11 store

Miinukset: Guestroom and hallways look old and smell old; weak AC in the room that I was in; bathroom needs significant updating; staff could be more professional. My experience was disappointing (but it was perhaps quite fine for domestic Chinese standards -- did not see any non-Chinese guest during my one week stay)

Plussat: The staff was always here for me. Some of them speak english very well. They did help me get a taxi, and also when I checked in my card didn't pass, they were very patient and tried multiple times. I really liked the cleaning lady, she did gave me water bottles every morning and tea. The location is very convenient. There is a carrefour in front of the hostel and some shopping mall nearby.

Miinukset: The breakfast was not that international. It tly chinese. But I think that is because they were a lot of chinese in the hostel. The quality-price ratio is not that good, it's a bit pricy for what you get. The japanese/chinese restaurant were closed. I did have to go out to get dinner. The hostel offers dinner but since the breakfast was not good, I didn't want to try it. Overall the hostel is quite old, you can get a modern hostel for the same price. But I will come back, because the staff is caring.

Miinukset: At 22:30 it was imposible to find anything for dinner, or just anything to eat. We had to buy some sweets in a shop outside the hotel...

Plussat: Breakfast was good for all bacon eggs ...noodles vegs ...sushi ...quite nice

Miinukset: The rooms were super dated they reception area is nice looks flash but the rooms badly need an upgrade ...and the swimming pool locker rooms are borderline disgusting so unclean and stink bad

Plussat: The hotel is well located! Some staff can speak English.

Miinukset: The swimming pool was really cold during our stay. We couldn't swim (16 degrees).

Plussat: Restaurant: staff were exemplary. Hard working and kind. Alice and Ollie splendid. Room: 19th floor. Spacious, comfortable and clean.

Miinukset: Gone: the lovely, comfy, quiet, carpeted lobby lounge and bar with snacks. Being replaced with an Art shop! Consequently, lobby is noisy and barren. Gone: the warm welcome on arrival. Two staff outside didn't move when the trunk with luggage opened. Instead said sternly and loudly "Pay, pay"! Gone: friendly check-in. The girl didn't even look up from the computer and just said "Passport!" I said "Hello?" and again "Passport! Passport!". Her desk covered in paper debris. Gone: well maintained Fitness Centre. 12 ceiling lights broken, including both in sauna. Shower fittings rusty, broken door handles, cracked tiles and terrible smell. Gone: in restaurant, pure juice replaced with cheap cordial; real yoghurt replaced by synthetic yoghurt dispenser. Gone: 2 of the 5 elevators out of action for long term renovation, during the high season??? Long waits... Gone: the nice Business Centre!! Gone: the hotel ATM machine!! Gone: hotel bar. Horrendously noisy jackhammering! Apparently there are new owners. They're definitely NOT improving what was a well managed, welcoming hotel.