Hotel Casa Gardenia

We flew in to Quito in the middle of the demonstrations against the government and were lucky that exactly on that night, the roadblocks were opened. As the president put on a curfew the following two days, we could only leave the hotel for half a day and after that, there was no chance of leaving the hotel or get something to eat, as all restaurants and shops were closed. During our stay, the staff at Casa Gardenia did their utmost to make us happy - in the midst of a very unpleasant and dangerous situation, they cooked dinner and lunch for us and really took care of us the best they could. We really felt like we lived there! Apart from this situation, also after things calmed down, the hotel is a perfect location if you want to walk around Quito and especially the old town; only 10 mins by foot to Plaza Grande and you can Uber easily as well. Good restaurants around the corner and 20 min taxi ride to the bigger shopping malls and financial center. The breakfast has a large choice of fruits, you get eggs if you like, fresh juice and coffee/tea as well as bread and cookies, granola and corn flakes. There is a nice rooftop terrace, two living rooms and the rooms are quite spacious as well. The hotel also offers daily trips with a taxi driver; we used this service to go to Mindo and really enjoyed it. Dear Team Casa Gardenia, Thank you for giving us a second home in Quito, be sure we come back to you if we go to Ecuador again! All the best to the whole team!

The only thing that we can think of is that the city is loud and that the house sometimes shook when a heavy bus or truck drove by, but this would happen in any other place as well.

Staff was very helpful, especially when there was demonstration activities very closed to hotel in early Oct 2019, staff offer good help and arranged transportation to airport after situation improved.

No window in standard room.

The architecture of the hotel was incredible but sympathetic to the colonial style. Staff were friendly and helpful, room smelt beautiful. The terrace and breakfast room have stunning views across the city

Floors were very creaky, so rugs would help with sound proofing. Better pillows would be great. Although the hotel is central it is still a seven minute walk up and down hills to restaurants and main squares.

The hotel is even more beautiful than the photos, modern design with amazing vue of Quito historical center. Room is super clean, comfortable bed, buffet breakfast with fresh juice and fruits. Mr. Enrique at front desk is so kind and gave us all the useful informations and tips, all the staffs are very friendly. We had a great time, definitely gonna stay here again next time in Quito.

None

The staff was very friendly and spoke very good english. We arrived early in the morning (much before check-in), and they accommodated us with allowing us to shower and change clothes in a vacant apartment, after our traveling all night