Quito hotellia

Plussat: Everything is spotless and new

Miinukset: The only thing missing for me was “Kleenex” in the barroom

Plussat: Everything, it was all excellent, fabulous, magnificent! The room really WOWED! us. It was incredible.

Miinukset: We had to leave, if I could afford it we would stay there forever.

Plussat: The entire hotel staff, including the manager, Richard, were extremely attentive and personable. They went out of the their way to ensure a guest’s comfort. The location to Quito and the airport is very convenient. This is a new hotel with lovely rooms, beautiful large showers and great food. Our stay at this property was one of the best experiences we have had and we highly recommend this hotel.

Miinukset: Nothing. Everything was terrific.

Plussat: Personal and professional services by the friendly staff. Convenient and great value. Tasty breakfast included.

Plussat: Love the rain head shower as well as the handheld. Love the sensor lighting under the bed in the dresser and in the bathroom not bright and not in your eyes but You can see were you walking.

Miinukset: Nothing

Plussat: Clean, modern hotel with European flair. Staff was excellent and very accommodating.

Plussat: Clean and nice facilities! Close to airport and great staff.

Plussat: I liked EVERYTHING about this hotel and would stay here again. The breakfast and dinner options are excellent, and the staff is excellent throughout the hotel.

Plussat: Once again I was upgraded to a business suite at no additional charge. I loved it! Greatest room ever!

Plussat: Modern, clean, new construction. Friendly staff. Airport pick up. Close to airport.

Miinukset: Nothing we didn’t like.

Plussat: Everything: comfortable bed, spacious room, great breakfast, excellent dinner, lots of facilities, friendly helpful and knowledgable staff a perfect hotel!

Miinukset: Nothing. I loved everything

Plussat: Proximity to airport Great service

Miinukset: Can't set the techie lights to just have one small light on to get the kids to sleep

Plussat: The best place! everything was good! The employees were super nice!!!, they made us feel like in our little palace! Super cozy!!!! Un lugar muy especial y magico ! la comida, el servicio, la limpieza, la ubicación! todo excelente! Lo recomiendo 100% and Plus!

Miinukset: Nothing!!! Everything was good!!!! Great Place!!!

Plussat: As per previous review - excellent. Tried the dinner onsite as well which was top class

Miinukset: Nothing

Plussat: The ambience and the staff.

Plussat: Excellent room (107) with great shower and amazing bed. Super breakfast and friendly staff.

Miinukset: It was perfect

Plussat: The hotel was a gem. The staff exquisite, the food fantastic and the service superb.

Plussat: The facilities and staff of Mansion del Angel were exceptional. The gorgeous home was stunningly beautiful and offered every comfort imaginable. The staff were absolutely wonderful, anticipating our every need/desire. We felt alternately like royalty and family, and it was difficult to leave. The Mansion del Angel experience is unique and if your desire is to see Quito in style and comfort in a small, intimate setting, we highly recommend this beautiful, exceptionally well run property.

Miinukset: The number of stairs in the hotel can be a challenge for seniors, but this is a very small price to pay for the overall experience. Moreover, staff were always present to help us up and down the stairs.

Plussat: Very nice old mansion. Good rooms , not new. It comfortable and great showers. Very good service

Plussat: Beautiful hotel in a histiric luxury style. The staff did all to make you feel a special guest. Quiet place just between the old town and the new town.

Plussat: The staff were exceptionally helpful.

Plussat: Friendlyness of staff, attention to guests, beautiful garden in the city, taste and culture

Plussat: They did not honor booked rate and charged me 200 usd instead of 160

Miinukset: It says on the booking.com free cancellation .. and when I tired to cancel they wanted to charge me Cancellation fee

Plussat: Room was cozy.

Miinukset: This time, no roses offered in the room or during check-in as they used to

Plussat: Breakfast was excellent - a good selection and the staff couldn't do enough to please. We paid an additional $65 (for the 3 of us) which meant we had unlimited access to floor 5 for breakfast, drinks, snacks and aperitifs in the evening which could easily double as dinner as there was so much food. After a week in the Galapagos the Marriott was clean, spacious and hyper efficient. Highly recommended.

Plussat: Food great! Had hamburguer, pizza, steak, some breakfast! Great!

Miinukset: Bath tub was not clean!! Low shower preasure! Pool to cold for wheather!! I asked if they could decorate the room with flowers, they refused!! Not a JW treatment!

Plussat: Everything about this hotel is great!

Miinukset: N/A

Plussat: Excellent service.

Miinukset: Everything was perfect.

Plussat: Cleanliness and friendliness of staff

Miinukset: Expensive restaurant

Plussat: Excellent staff service Best breakfast buffet in town Mattress, bed linen Lighting in bedroom Bathroom - towels, cubicles wc and shower.

Miinukset: Public areas a bit dated and tired No central control in rooms to power on/off lighting

Plussat: Kuntosali, ruusut aulassa

Miinukset: Henkilökunnan toiminta, jossa lupaukset jätetään toteuttamatta. Leikkiminen maksulliseslla wifillä. Käytävällä ja käytävän toisen puolen huoneissa maksuton wifi toimii, meidän huoneessa ei.

Plussat: Its really worth upgrading to the Exec floor. Great views and decent bites for dinner (we ate there each night!).

Miinukset: Location is so so, but there is no really good location in Quito as everything spread out. In fact you can walk back there from the shopping downtown, although better during the day. Taxis are fine (at least in our experience, but we were picky and speak Spanish).

Plussat: Grand and beautiful lobby, Spacious rooms, excellent bed, very friendly staff

Miinukset: Na

Plussat: We stayed in club rooms in 10th floor. Cosy tasty breakfast with an amaizing staff. Airline lost my luggage. Hotel staff called several times to different nubers to solve our problem. We booked a car with driver from hotel to half day trip. It was safe, informative and not more expencive as with a taxi companie.

Plussat: My room was very nice and spacious. The staff was very professional but in a very kind and warm way making me really feel like at home. There was a TV with possibility to switch most of the channels to English which in a Spanish speaking country means a lot considering that all movies are dubbed. I travel a lot and visit a lot of 4 & 5 star hotels in my business trips. This is probable one of my best experiences so far.

Miinukset: Everything was just perfect

Plussat: Excellent all-round

Miinukset: Had to call staff up from reception to operate the hot tub in the spa.

Plussat: very clean extremely polite personnel beautiful bakery good value for the money meet my expectations to the fulest

Plussat: Usual Sheraton standards, good room, comfortable staying. Well located.

Miinukset: The hotel shows some signs of age. It's in very good condition but it shows that its not a new hotel. Price was expensive.

Plussat: Location is fantastic. It is in front of Quicentre shopping centre and is just the corner of Carolina Park. Felt very safe to walk in the area.

Miinukset: The water from the shower and the sink tap is very weak. Felt like mist coming down.

Plussat: Very beautiful and welcoming staff.

Miinukset: Is is in the centro which means near music. I was there on Friday and Saturday night and the band across the street played till 2am.

Miinukset: The hotel did not have coffee available in the room, nor anywhere but the restaurant in the morning after 6:00. They provided coffee in a china cup after I asked, but a coffee station in the lobby would be more comfortable.

Plussat: Beautiful hotel and generous sized rooms Tasty breakfast and excellent location

Miinukset: They could have played some music in the restaurant to add a bit of ambience/atmosphere

Plussat: We liked the location, the whole feeling of the place and the food. Breakfast was very nice and also everything that we ordered for lunch or dinner of the menu. Nice quiet and relaxing but steps away from the old town. They also have tea and a nice sitting area in the lobby to relax at when you are between activities.

Miinukset: No elevator, wasn't a big problem for us and they do help you with the luggage. It could be an issue for some people as the room could be two floors up.

Plussat: Very nice place and while the location is wonderful, it is in the middle of a very active part of town that bustles into the wee hours of the morning....

Miinukset: and it can be very noisy. The hotel does provide ear plugs and with the windows closed the sounds are quite muted. We like to sleep with our windows open but after trying that we opted to keep them closed and just keep the air conditioner on. That worked very well. We would definitely go back.

Plussat: A really beautiful hotel in the heart of old Quito. Nice decoration, very friendly and professional staff ready to help on everything you might need. The breakfast was excellent with fresh fruits, eggs, etc. The location could not be better. A real gem, really recommended.

Miinukset: Nothing.

Plussat: Excellent hotel in an ideal location for exploring the Old Town

Miinukset: NOTHING

Plussat: The location in the historical district is terrific with so many nearby cultural sites and dining options. The hotel itself is beautiful and well appointed. The staff is extremely helpful, whether you need suggestions for outings, clothing cleaned, or transportation arranged.

Plussat: Very friendly staff, excellent breakfast, comfortable rooms with huge beds around a patio.

Miinukset: Unfortunately we were woken twice due to loud other guests, due to the patio setup.

Plussat: Beautiful 1738? colonial house converted into a lovely boutique hotel

Miinukset: A little off the beaten path.

Plussat: Our room was upgraded to a suite - an extremely comfortable one at that. The bed was large and very comfortable with wonderful pillows (and a pillow menu to boot!). Excellent service from all staff, particularly room service.

Miinukset: It’s not very near the main tourist attractions but honestly the taxis are fairly inexpensive so this didn’t really matter.

Plussat: we were given an upgrade to a suite. lots of space. we did not opt for breakfast.

Miinukset: the two toilets were hard to flush. we alerted staff and they were worked on after we left. one light bulb above makeup mirror was burned out.

Plussat: Erinomainen palvelu, iso (todella valtava!) ja siisti huone, hiljainen ja rauhallinen sijainti sekä monipuolinen aamiainen tekivät hotellista loistovalinnan.

Miinukset: Hieman liian ”business-hotel” ja persoonaton omaan makuuni, mutta tämä oli tiedossa jo tehdessäni varausta.

Plussat: Great service and fast check in, Stored luggage waiting for us in the room upon our arrival. We did not opt for breakfast, Ate at the Deli. They brought a scale to weigh suitcases to our room for us. Pool and jacuzzi terrific. Massage very good.

Miinukset: No complaints at all!

Plussat: The breakfast buffet is outstanding, the facilities are lovely, the bed firm but comfortable & every single staff member was friendly, helpful, welcoming and went beyond the call of duty.

Miinukset: Nothing,

Plussat: The pool is amazing. We took a water aerobics class that was fun and very good exercise. The teacher showed us all of the movements, knowing that we did not understand his Spanish instructions. When we checked in we were given an upgrade to a 1 bedroom suite and it was fabulous. We also enjoyed the room service and perks of being on the Executive floor (free drinks, breakfast, lunch & snacks, small buffet dinner). We even came back for another night we enjoyed it so much!

Miinukset: The buffet breakfast was great but unfortunately many of the other diners were watching movies on the cell phones or talking loudly on their phones. I realize that this isn't the fault of the hotel (people are just rude sometimes) but maybe something could be said? Probably not. Just wishful thinking.

Plussat: spread of breakfast good!

Miinukset: nil

Plussat: Amazing luxurious stay. Incredible spa, and beautiful comfortable room with a fabulous view across Quito! Very polite and helpful staff.

Miinukset: The outdoor pool was shut at strange times during the day which meant the cover was on, and then it wasn’t such a great place to sit, which was a bit of a shame, as it was otherwise very pretty in the courtyard

Plussat: I loved the facilities, great gym, spa and pool

Miinukset: Prices for food are way out of line. A juice was $10! Breakfast was $21 the cheapest one and not even Buffett. You could hear buses running by just outside the window, partying on the mezzanine was so loud you could hear the bass in the room.

Plussat: The view

Miinukset: That it was a non smoking hotel

Plussat: The best place to stay in Quito. All the staff were excellent - very helpful and kind. we had an early check-in and an upgraded room. we wished we could have stayed longer. its in a quiet, safe area with plenty of restaurants near by.

Miinukset: nothing. its the best hotel to stay in

Plussat: Great hotel and I am returning guest. Staff and service was great. Very clean and all amenities in place. Meals were great.

Miinukset: A slight issue with the timing of valet service but it was ultimately corrected.

Plussat: The staff was very nice and attentive. The location was close to some of the places we needed to get to.

Miinukset: Our room smelled very strongly of cigarette smoke. It was supposed to be a non-smoking room. My husband immediately let staff know. The owner of the property came. I have a very strong reaction to smoke. I developed a headache immediately. We told the owner, but he said there was no other room. He was very unsympathetic and asked my husband if I had anything I could take for pain. My husband told him that wasn’t the point. I shouldn’t have to take anything for pain. We had a reservation for 3 nights and the owner said he wasn’t going to have another room even for the next two nights. He pretty much told us all we could do was leave the windows open. He brought us a very small fan that was supposed to help move the air. We did leave the windows open until it got so cold we had to close them. Because the windows were open it was also extremely noisy since we faced out on the street. I could barely sleep. My sinuses started getting irritated and I kept coughing. The next morning we were told another room was available, but it was on the top floor (no elevator) and it was much smaller. My husband checked it. No smell, so we took the room, but the owner refused to reduce the price. He said we were moving because we asked for a different room, so no discount. The first room had a refrigerator which barely worked, a microwave that didn’t work, and the hair dryer barely worked. The second room didn’t have anything. Even the tv wouldn’t turn on. There was a microwave outside the room, but no refrigerator, so the food we’d bought couldn’t be properly stored and we ended up having to throw it away. My husband did ask for and received a hair dryer.

Plussat: Perfect stay for the end of our trip through Ecuador. Staff and owner are super super kind and helpfull, breakfast is good, room was clean and comfy. Would deninitly stay here again!

Miinukset: Very few places to eat nearby.

Plussat: Unbelievable hospitable owners and staff Great volcano view Clean & quite

Miinukset: No

Plussat: Really recommend to stay here. The staff was super friendly and helpful. Everything was very smooth - from payment, extending stay to laundry. It is not so central but cab is cheap and there are some restaurants in the area and an atm within walking distance. Spacious and clean room, however it got a little bit cold during the night. Internet was fast in the common areas, where the signal was better.

Plussat: Location, friendliness of staff, able to leave luggage whilst travelling to variety of locations, quiet neighbourhood - away from main tourist melee. Returned four times in our month travelling around Ecuador.

Plussat: The hotel arranged to pick us up at the airport for a very reasonable price. The plane was delayed by an hour yet the driver was still waiting patiently for us. Check-in even at 2:00 am was fast and efficient. The room was spacious and clean. Lots of cupboard space. The bed was comfortable. The bathroom was clean and functional. The kitchen was adequate with a microwave and some dishes. It would not be suitable for cooking a regular meal though. It's a good location with a number of good restaurants close by. Be aware that most restaurants in this area close by 7 pm. You will need to take a cab to the historic centre. Most times, the fare was around $3 (US), a very reasonable rate. A couple of drivers charged us double that (but this is not the hotel's fault). Breakfast was good. Eggs are freshly cooked the way you want them. Lots of fresh fruit, juice and coffee. The staff were really helpful. The manager spoke excellent English and gave us lots of useful advice.

Miinukset: Hot water takes a long time to arrive, plan on running taps or the shower 4 to 5 minutes. The internet speed was variable. At certain times of the day, it was almost unusable, other times it was fine.

Plussat: It felt like a home. There are nice comfortable living rooms on each floor with a fireplace and sofas. There is also some public space to relax on the main floor (a living room and a dining area). The free breakfast was great (fresh squeezed juice, fruit, eggs, coffee..etc). The staff was excellent and helped me with my local SIM card and calling taxis.

Plussat: Staff was great, breakfast was good,eggs, toast sausage, coffee, juice and fruit.

Plussat: Breakfast was good. Location not so good

Miinukset: None

Plussat: Santiago and his staff were super friendly and helpful. He arranged for taxis, called in food orders and gave us helpful travel tips. We also enjoyed the breakfasts.

Miinukset: Only two negatives. There wasn’t much hot water. You could take a normalish shower, but if you enjoy a little extra time under a hot stream, you’ll be a little disappointed. Also the bathroom didn’t have a vent or window, so odors and steam lingered. Not a huge problem for us, but worth noting.

Plussat: The staff is excellent ! Great location ! Very clean !

Plussat: Location & stag were fabulous

Miinukset: Towels are getting thin, old. Hope they buy new fluffy ones.

Plussat: The free breakfast was incredible. The staff was extremely friendly and helpful.

Miinukset: I liked everything.

Plussat: Good friendly service

Miinukset: There was nothing I didn’t like,. All was good

Plussat: Very comfy beds and lovely staff and a great view from our windows

Miinukset: No complaints from us

Plussat: Great breakfast, nice bar. Nice location.

Miinukset: I liked just about all of it. Although no pool or hot tub. Just a gym.

Plussat: Excellent Place, lot of resturants on the next road.

Miinukset: walking is not safe from hotel during the evening time.

Plussat: good location

Miinukset: service

Plussat: Very modern hotel in a great location within the heart of a city. Great choice of restaurants surround the hotel.

Plussat: The staff is very accommodating. Charming style.

Miinukset: The room was small and you can hear a lot from neighboring rooms.

Plussat: The hotel is very beatifully decorated and the staff very friendly. There are many restaurants around. The breakfast was very good.

Miinukset: The double bed was a bit small for 2 persons. Light was coming in the room from a small window somthing that woke me up in early morning.

Plussat: What a lovely place. Clean, the people so helpful, breakfast full... and served by Maria... a wonderful woman with amazing energy. Also the general groundskeeper, Jose was such a nice person! Overall what a fantastic stay at solid value

Miinukset: Nada

Plussat: The style of the house is interesting. Breakfasts are great. Close to the hotel, there is a fascinating museum about traditions and art of Ecuador, which should be visited by any traveler. There are plenty of restaurants around the hotel.

Plussat: Incredibly friendly staff - lovely environment and great location!

Plussat: Great people in the hotel and breakfast from. Also, as everyone has already said they have a wonderful breakfast.

Plussat: Very friendly staff. Very welcoming!!

Miinukset: Breakfast has to start early. IT IS A SUGGESTION. 7 IS TOO LATE. IDEAL TIME IS 6:30AM.

Plussat: Food was great! Staff was so nice and accommodating.

Plussat: The location is very nice, with very little street noise. We stayed in an interior room (16) and it was comfortable for the most part. The bathroom was small, but we had hot water, which is sometimes iffy. The breakfast was very good - generous with eggs, ham, and cheese, toast, butter, jam, fruit, and yogurt with granola, as well as coffee and tea. The staff were nice, especially the little lady who served breakfast.

Miinukset: We could hear everything that the people in the next room said, which was disappointing. Luckily, they were Scandinavian so we couldn't understand their conversation. Still, I did not appreciate the lack of privacy or the noise.

Plussat: The staff are incredibly nice and helpful. They booked us a taxi at an ungodly hour and allowed us to store our bags for the rest of the day upon check-out. The location is good if you are into the Foch plaza stuff: bars, meh food, etc. Be warned that Sunday nights there are few restaurants available.

Miinukset: The property deliberately does NOT post photos of all the standard double rooms. They only show the nicest ones that are in the main house. My partner and I splurged on our long-term trip to stay here based on the photos online, which we regretted. Our actual room was small and crammed, in the back of the additional house with none of the character of the photos. The bed was hard as a rock and the pillows were uncomfortable. There are much better options available.

Miinukset: The only entrance is thru the "mall" and then to the 3rd elevator, if you went by taxi it read even more complicated.

Plussat: Staff was very gentle

Miinukset: Room is not completely soundproof

Miinukset: Absvqhaaja

Miinukset: The WiFi connection was very bad

Miinukset: the internet failed all the time

Plussat: Big rooms

Miinukset: It is not easy to arrive to the Hotel

Plussat: The place was great Room was comfortable

Miinukset: Ebook costs says 54$ but I ended up paying 62.50

Plussat: The room, the area

Miinukset: They put me out , waiting for my new reservation , even iam telling them that i will stay more nights.

Plussat: Large room.

Miinukset: No room service available after 9:00 pm. Location Not convenient for shopping or restaurants with the exception of fast food outlets in the building. Requested through booking.com an early arrival. I had had an accident that morning due to a landslide during our travel from Tena to Quito. Injured and dirty, the staff said they did not get the request from booking.com Although this hotel was practically empty, they did not want to allow me an early check-in without paying for it. After much discussion, I was finally allowed early check-in.

Plussat: The room

Plussat: Excellent breaKfast! Rooms are huge and clean! Staff is very friendly. We had no issues. Also, we requested airport pick up from the hotel which was also flawless, Sr. Marco Puente. We ended up using the same guy for our day trips in Quito and beyond. He was very knowledgeable friendly and professional. Drive very safely. Leaving his name and contact information here +593 997 708 190 on whatsup. Highly recommended this hotel and Quito in general!

Plussat: The staff is kind and attentive, the breakfast is plenty and varied, the hotel modern.

Miinukset: Each room needs a full, body sized mirror, since running to the lobby where there is a nice large mirro doesn’t work for getting dressed everyday. The bathrooms need brighter lighting as I had to go sit near the window to apply makeup. And the beds are too firm!!

Plussat: Nice breakfast. Really big variety but not super tasty to be honest.

Miinukset: Overpriced. Doesnt really feel like 5 stars hotel. The laundry service is super expensive.

Plussat: The staff was extremely attentive when we arrived, especially after a not so pleasing cab ride to the hotel

Miinukset: nothing

Plussat: Great location and friendly staff

Miinukset: Some rooms are really in need for remodelation, I've stayed here before and this time my room was not what I remembered, also the bathtub and bathroom in general looks dirty probably because it's old.

Plussat: Service was great. The first tower has newer and larger rooms.

Plussat: Everything about the property was wonderful, the staff couldn't of been more friendly or helpful. Location was fantastic with everything within walking distance. The rooms were big and very well maintained. Highly recommend Dan Carlton.

Miinukset: Nothing all good

Plussat: The breakfast is very good, the room is very comfortable, the lobby is very beautiful and the sofa en Lobby I like it so much

Miinukset: Some equipment of the room is a little old.

Miinukset: The drinks at the bar were bad. I ordered 4 gin&tonics and didn't have any flavor. Also, way over priced! I don't think I will have a drink at that bar again.

Plussat: Good support of bell boys

Miinukset: No hot water in my room. The didn’t fix the problem. Unusual for a 5 star hotel

Plussat: Room was spacious...nice pillows. Good shower..

Miinukset: Window was left open - couldn’t see it when I entered room so unfortunately it became quite hot and dry during the night (which surprised me considering Quito’s elevation).

Plussat: Breakfast

Miinukset: Room location Check in was 20 min. Very slow Hoy water in the room took 6 minutes to come out Water faucet was dripping Reception staff was not nice

Plussat: Meals were great, very nice buffet. Location is convenient and within walking distance to a few restaurants and a nice big park.

Miinukset: I was stunned that such a large, well-known hotel could not accept payment with a credit card over the phone.

Plussat: location...and they had a nice kitchen ..big fat bed

Miinukset: my room was really small..but the bed was huge.

Miinukset: Showers were cold

Plussat: It was clean and cozy. Quite fancy for the price. My girlfriend loved it. We were happy there

Miinukset: Nothing. It was perfect for me

Plussat: The bed was really nice. quiet place. nice little patio.

Miinukset: Location at night can be a bit shady. breakfast was not worth it. Plus, if you go alone you'll pay 0.5 less.

Miinukset: The shower water was cold. Same in my friends room.

Plussat: Great and safe location, pleasant staff.

Miinukset: A bit cold rooms and wifi is working only in the common room next to the reception.

Plussat: The room was nice and clean. The beds were really comfy and the bathroom was very nice too. The staff was super friendly and we were able to use the washing machine and dryer for free :)

Miinukset: Our shower didn't have any hot water.

Plussat: Room was beautiful. Couch and bed were super comfortable. Everything was super clean. Close to everything in La Floresta or Foch, but on a quiet street. Close to one of the main bus lines too! Staff were friendly and let me use the hotel's washing machines to do my laundry which saved me a lot of hassle.

Miinukset: Kitchen was a bit understocked. No oil, no kettle, had to ask the staff for a frying pan. WiFi was slow in the rooms and kitchen but great in the lobby/patio/cafe.

Plussat: Fluffy pillows hot water towel heater beautiful mural room fragrance staff was fantastic

Miinukset: Maybe put a hairdryer in the room? I didn't think to ask so it wasn't very important to me. I can't say anything bad about this place, had a great time would definitely return

Miinukset: Receptionist was not there when we arrived and gave no heed to our questioning where she was when we came back an hour later. We were the only guests in the entire hotel, it was odd.

Plussat: Value clean location quiet

Miinukset: The one way streets makes it difficult for taxis that dont know that neighborhood

Plussat: The hotel location was great, near to malls and parks. The staff at the restaurant was great, specially Kim. She was friendly and helpful.

Miinukset: The only bad thing was that the elevator was not working and the staff gave us two rooms on the third floor.

Plussat: Staff was very friendly. We were offered one room and when I said I wanted a bigger bed, we were quickly shown to a bigger room/bed. Very nice.

Miinukset: Good breakfasts seem to be very hard to find in Ecuador! Just overcooked eggs, ham, cheese and bread. And small cups of coffee. The restaurant was only open during serving times, and it was more a cafeteria than a restaurant. But many good ones are nearby!

Plussat: The location is very good to go to anywhere in Quito, around the hotel there are several supermarket and many restaurants . And most important is that it is very tidy.

Miinukset: Right now I think there are few things I will not be satisified. It is a good place to have a snap in Quito.

Plussat: They let us check in early (1 PM) and let us leave late (also 1 PM). They spoke English. They let us leave our luggage after we had checked out. Answered all our questions.

Miinukset: Nothing

Plussat: Great location in Quito, clean and large rooms, 1 minute from the large mall and 3 minutes walk from the park. 24 hour service, friendly staff.

Miinukset: Breakfast was not great

Plussat: Excellent service, made to feel very welcome! Excellent facilities. Breakfast good too.

Miinukset: Nothing - it’s great

Plussat: Reception allowed me to call an airline to change a ticket which was really helpful. Room included an iron and hairdryer which helped.

Miinukset: Room could have been a little larger given the cost

Plussat: Comfortable bed with plenty of pillows. Good breakfast. Friendly staff. Located behind one of the best shopping malls in Quito. Very quiet area, though could hear people talking in next room. Would stay there again.

Miinukset: The lift was not working, so had to walk up to second floor. Walls very thin.

Plussat: There is a friendly, helpful, and professional staff here. This is a clean and dignified hotel. The breakfast (included in reservation) is always first rate and the staff there are also all really nice and helpful. There is also a lunch available from 12:00-3:00 pm for a very reasonable price. We have stayed here before and we will definitely stay again. Hotel Sabet is consistently a top notch place for our needs.

Plussat: Everything .the staff members were very helpful. Carolina and Fernanda are awesome at reception. Room cleaning and breakfast was awesome. Everything best. 5 star.

Miinukset: There is nothing which you would not like

Miinukset: Cama no muy confortable

Plussat: Location and service Location and staff

Miinukset: Food

Plussat: great location and cafe and bar were the bomb

Miinukset: the PILLOWS!!! It's maddening to have a completely wonderful bed and the pillows go flat when you put your head on them.

Plussat: Location. Bar with margaritas. Very confortable beds.

Miinukset: The room was cold and had no heating.

Plussat: Club floor permanent coffee, pops, etc.

Miinukset: NA

Plussat: Amazing helpful concierge, helped me arrange a good day tour to Cotopaxi and do a bagful for laundry for USD 8. Very comfortable room.

Miinukset: Not in the old town nor near the airport so kind of betwixt and between. Room had a space where the mini bar should have been. Spa seemed to be booked up til eternity. There was one hour slot at 12pm over two days. Restaurant was very bad value for money.

Plussat: It was really good hotel like Hilton hotels always are. The staff was nice and helpful.

Plussat: Very good standard hotel. Clean & practical. Staff is very friendly and location is convenient.

Miinukset: Bathtub would be cool ;)

Miinukset: The food

Plussat: Centrally located, business center available with gym, sauna and steem room

Miinukset: Breakfast not included in the price, for the price we paid per night would have at least get conplimentary breakfast. I ordered something special for a birthday and never received anything than just some cookies wrapped in a plastic bag.

Plussat: 1. Friendly staff 2. Comfortable room

Miinukset: 1. Average food at Cafe Colon

Plussat: Good view, romantic stay, good food and lovely spa

Plussat: The view was absolutely fabulous and the grounds were lovely! I would absolutely recommend staying at this place if you want to have a lovely view outside of your room with excellent hiking right outside your door. Also, the spa experience was absolutely Amazing!!

Miinukset: The only thing I did not like about the place was an aloof and slightly rude waiter who happen to be the main point of contact for us during our stay. This individual was our waiter at night and then again in the morning, and the person's attitude did not improve over night. Otherwise this place is a perfect escape from Quito.

Plussat: The bed was comfortable, the views are spectacular, staff (especially Santiago) are very friendly and helpful, everything was spotlessly clean. The restaurant serves very good food. We loved the nearby museum del sol. The hotel arranged transport to Quito for day trips at a very reasonable rate.

Miinukset: The furnishings and decor need overhauling. It is looking a little shabby, the sofa in our suite was torn, there was a huge crack in the window and cracked tiles in the bathroom. No information in our room about the spa. The advertised art gallery was empty of any art.

Plussat: Amazing View! Great weather. And llamas.

Miinukset: Had to ask for clean sheets since I found makeup and hair on the ones they had on. Thankfully, they were happy to open a new box of clean sheets in front of me and change them.

Plussat: The facility was beautiful, each room was spacious and clean. The staff was very accomodating, they went out of their way for anyting I asked. The morning view of the crater was a perfect place to sit and relax with coffee and a book.

Miinukset: Internet connection was poor.

Plussat: The bed was comfortable and warm enough for the weather! The place is really quiet (which i love).

Plussat: The setting is absolutely beautiful.

Plussat: Nice, big room, which included both bedroom and living room. Peaceful environment, great scenery to crater and to city from room. Good food in restaurant.

Miinukset: Food at the restaurant was a little bit overpriced.

Plussat: The location is amazing. We were fortunate to get a complimentary upgrade with both crater and garden views... amazing views to wake up to! The staff were really helpful and spoke English. Bonus of a lovely dog and 'lawnmowing' llamas. The restaurant and spa were also great. Highly recommend a stay!

Miinukset: No complaints

Plussat: Beautiful rooms

Miinukset: Horrible customer service. In the end they sneakily charged me more than what was agreed and refused to pay back the difference in amount, even though I have receipts. There are other beautiful hotels in Quito that will treat you a lot better. I won't be back here.

Miinukset: Background music at the lobby too loud and poorly selected. If needed, instrumental music is much more suitable, Restaurant area too noisy,

Plussat: Very spacious modern rooms and very helpful staff.

Plussat: Staff lovely, room modern and spacious

Plussat: The decoration, the details on everything. Great breakfast.

Miinukset: I don,t know.

Plussat: Stayed here as part of our honeymoon for 1 night pre-Galapagos islands and 2 nights post. Decor is lovely, turn-down service includes a nice hot water bottle and they decorated our room with floors on the first night.

Miinukset: Overall not impressed for the money we spent and would never stay there again. Breakfast was very poor but the staff at the front desk overcharged us on both occasions we stayed there. On each occasion they argued with us, scoffed at us and were generally very smug.... before realising that we were correct and refunding us. It was just very unpleasant!

Miinukset: We saw the manager treating badly the staff, despite the fact that the staff was doing an excellent job. The manager is very rude and she shouldn't treat like crap the staff.

Plussat: Large lovely room, comfortable bed, excellent view, fresh flowers, quiet, very kind staff members, coffee maker in room, complimentary bottles of water, large closet with drawers and good location!

Miinukset: Can't think of anything I'd change! Thank you!

Plussat: A very spacious room, with all key amenities. The check-in/check-out was quick and easy. Best thing about the experience was the hot water bottle brought to the room in the evening.

Miinukset: The room was quite cold, street noise not well isolated.

Plussat: The staff was really helpful and amazing.

Miinukset: I think that the breakfast is expensive in comparison with the food and some other offers near by the hotel.