Quito hotellia

Plussat: We booked this hotel as we had just one night in Quito before flying to our next destination. For an airport hotel I had average expectations but the staff were unbelievably accommodating! They upgraded us and comp’d our room service.

Miinukset: No comment

Plussat: The entire hotel staff, including the manager, Richard, were extremely attentive and personable. They went out of the their way to ensure a guest’s comfort. The location to Quito and the airport is very convenient. This is a new hotel with lovely rooms, beautiful large showers and great food. Our stay at this property was one of the best experiences we have had and we highly recommend this hotel.

Miinukset: Nothing. Everything was terrific.

Plussat: Really comfortable and well appointed hotel excellent service, the staff who couldn't do enough for you, from the moment we were picked up by the shuttle till the time we got dropped off at the airport. Excellent

Miinukset: Nothing excellent experience from start to finish

Plussat: The Eurobuilding the perfect choice if you need a hotel near Quito airport. They have free shuttles to/from the airport around the clock and will provide a boxed breakfast if you have to leave before regular breakfast hours begin. There are a couple of local grocery stores across the street if you want some inexpensive snacks or drinks. Our room was one of the best we have had for the money.

Plussat: This was a luxurious surprise. We got the business suite. Gorgeous. Modern layout and shower. Beautiful pool/hot tub area. Excellent restaurant. Friendly and helpful staff. Amazing value

Miinukset: Slightly farther from the airport than I anticipated, but six minutes away by shuttle

Plussat: Excelent Gym facility and pool.

Miinukset: Didn't know about it until recently.

Plussat: Staff and service was excellent Room was upgraded for no extra charge and was huge but most importantly it was the most quiet room we had in all of Ecuador. Clean with lovely hot shower and food was delicious. Shuttle to airport took less than 10 minutes.

Miinukset: No complaints

Plussat: Proximity to airport Great service

Miinukset: Can't set the techie lights to just have one small light on to get the kids to sleep

Plussat: Great breakfast buffet and wonderful staff

Plussat: Staff was very nice

Miinukset: Didn't feel the cost was worth the stay not sure if I would stay there again at her hotels closer that are just as nice and less expensive

Plussat: Food great! Had hamburguer, pizza, steak, some breakfast! Great!

Miinukset: Bath tub was not clean!! Low shower preasure! Pool to cold for wheather!! I asked if they could decorate the room with flowers, they refused!! Not a JW treatment!

Plussat: I traveled with my whole family who is American citizens, and Italians. I recommend at least some background traditional music ...we only heard American music. They even common on that...

Miinukset: I traveled with my whole family who is American citizens, and Italians. I recommend at least some background traditional music ...we only heard American music. They even common on that...

Plussat: The lounge was great Team is friendly and helpful

Plussat: JW Marriott Quito is an excllent hotel in all aspects. The staff are very polite and they are always available for suggestions. The restaurants are great specially for La Hacienda. The room is clean, big and very beautiful. The executive lounge has excellent food and it is very comfortable. I really recommend JW Marriott Quito.

Plussat: Kuntosali, ruusut aulassa

Miinukset: Henkilökunnan toiminta, jossa lupaukset jätetään toteuttamatta. Leikkiminen maksulliseslla wifillä. Käytävällä ja käytävän toisen puolen huoneissa maksuton wifi toimii, meidän huoneessa ei.

Plussat: Initially I was given a room that faced a Hyundai dealership. Fortunately, I spoke up and asked to for other room options and was happily surprised to be switched to the mountain view sides. The view was great.

Miinukset: Very impersonal service. It felt like I was one of many other guests staying at the hotel. The hotel seems to be the "go to" for business professionals. I won't stay there again, I much preferred the Plaza Grande Hotel in the historic part of the city. The PGH has amazing views, superb individualized service, and food that was absolutely delicious.

Plussat: Grand and beautiful lobby, Spacious rooms, excellent bed, very friendly staff

Miinukset: Na

Plussat: Excellent all-round

Miinukset: Had to call staff up from reception to operate the hot tub in the spa.

Plussat: Top floor breakfast is great. Service is excellent all around. This is a traditional hotel. Not ultra modern. Minibar has been replaced by room service which is not to everyones taste.

Miinukset: No cream or milk cups in fridge for coffee or tea. Creamer powder is substandard for five star hotel.

Plussat: Erinomainen palvelu, iso (todella valtava!) ja siisti huone, hiljainen ja rauhallinen sijainti sekä monipuolinen aamiainen tekivät hotellista loistovalinnan.

Miinukset: Hieman liian ”business-hotel” ja persoonaton omaan makuuni, mutta tämä oli tiedossa jo tehdessäni varausta.

Plussat: The Staff are incredible! Every single staff member from the front desk, to valet and cleaning personnel are smiling and eager to please. The hotel itself is stunningly beautiful. There was a floral arrangement in the foyer with at least 6 dozen long stem roses. amazing. The rooms are clean, large and outfitted with every amenity a traveler needs.

Plussat: Excellent breakfast. Good Wifi. The front desk staff was good, specially the Venezuelan -which name i cannot remember-. Room was clean. A dessert was given as a gift for a birthday.

Miinukset: The check in was slow and the staff could not find the reservation. Part of the staff was rude (bellboys/security).

Plussat: Good service and very pleasant and welcoming staff.

Plussat: Fantastic room with a great view. Good concierge team.

Miinukset: At the bar they added on the bill the "free" drink and I was not allowed to add anything on the room, I needed to pay each bill separate, not at check-out. Front desk people need more training.

Plussat: It was not our first choice as we were moved their due to protests. The hotel was however fine and the staff very nice,

Miinukset: The water in the room was not very hot.

Plussat: I loved the facilities, great gym, spa and pool

Miinukset: Prices for food are way out of line. A juice was $10! Breakfast was $21 the cheapest one and not even Buffett. You could hear buses running by just outside the window, partying on the mezzanine was so loud you could hear the bass in the room.

Plussat: Swimming pool, sauna, Turkish bath.

Plussat: Very friendly staffs and good location. The breakfast was great and restaurant food was delicious. Highly recommended.

Plussat: good location

Miinukset: service

Plussat: The hotel is located in a safe tourist area, within very easy access to a variety of eateries, restaurants and shops. The Artisan market and botanical garden (recommended) are within walking distance from the hotel. Most tours pick up directly from hotel. The staff are friendly and helpful, allowing us late check out. The room(s) are bright and airy, have comfortable beds and good showers plus supply of face washers, facial tissues, even toothbrush, toothpaste and combs (on request). They even supply umbrellas as Quito tends to rain in the late afternoons. The room during our first stay looked out to the front with views of distant Pichincha Volcano.

Miinukset: Our room during our second stay looked out onto the back street, with lots of road and building works below.

Plussat: Very modern hotel in a great location within the heart of a city. Great choice of restaurants surround the hotel.

Plussat: Good friendly service, very accommodating Good communication. Happy to go over and beyond to help us. Ashame we couldn't stay longer. Thank you so much

Plussat: An overall comfortable place to stay in Quito in a great location. The room was a good size, everything was clean, the breakfast was excellent and the staff were super friendly.

Plussat: Very helpful staff. The triple room was perfect and good value for me and my two adult children.

Plussat: The hotel is gorgeous. They are able to cater to vegans, which is great. The staff is friendly and helpful.

Miinukset: We didn't check how far it was from the airport, and we might have stayed somewhere closer had we known.

Plussat: Great place to stay and eat

Miinukset: NA

Plussat: Lovely large room with kitchenette and jacuzzi bath. Clean and spacious.

Miinukset: Breakfast was a little disappointing, not replenished much during the morning and no selection of bread, just a few hard rolls and scrambled egg left in a warming tray every day, nothing fresh!

Plussat: Great central location to everything Quito has to offer. The rooms are ample and super comfortable. Nice breakfast and nice staff.

Miinukset: Absvqhaaja

Plussat: more than i expected , excelent hotel

Miinukset: the internet failed all the time

Plussat: Big rooms

Miinukset: It is not easy to arrive to the Hotel

Plussat: Stylish, comfortable and a very good price. Lot's of pillows on the bed with warm comfortable duvets. The bathroom is well appointed and even has an electric toilet! On site restaurant serves a great buffet breakfast. All around a very good hotel!

Miinukset: Never did figure out how to work the TV (provider Claro).

Plussat: Location, rooms.

Plussat: Service was great. The first tower has newer and larger rooms.

Plussat: All good

Miinukset: Distance from Old Town

Plussat: Everything about the property was wonderful, the staff couldn't of been more friendly or helpful. Location was fantastic with everything within walking distance. The rooms were big and very well maintained. Highly recommend Dan Carlton.

Miinukset: Nothing all good

Plussat: Good support of bell boys

Miinukset: No hot water in my room. The didn’t fix the problem. Unusual for a 5 star hotel

Plussat: Room was spacious...nice pillows. Good shower..

Miinukset: Window was left open - couldn’t see it when I entered room so unfortunately it became quite hot and dry during the night (which surprised me considering Quito’s elevation).

Plussat: Nice room, easy check in and awesome breakfast

Plussat: Perfect stay for the end of our trip through Ecuador. Staff and owner are super super kind and helpfull, breakfast is good, room was clean and comfy. Would deninitly stay here again!

Miinukset: Very few places to eat nearby.

Plussat: Really recommend to stay here. The staff was super friendly and helpful. Everything was very smooth - from payment, extending stay to laundry. It is not so central but cab is cheap and there are some restaurants in the area and an atm within walking distance. Spacious and clean room, however it got a little bit cold during the night. Internet was fast in the common areas, where the signal was better.

Plussat: The hotel arranged to pick us up at the airport for a very reasonable price. The plane was delayed by an hour yet the driver was still waiting patiently for us. Check-in even at 2:00 am was fast and efficient. The room was spacious and clean. Lots of cupboard space. The bed was comfortable. The bathroom was clean and functional. The kitchen was adequate with a microwave and some dishes. It would not be suitable for cooking a regular meal though. It's a good location with a number of good restaurants close by. Be aware that most restaurants in this area close by 7 pm. You will need to take a cab to the historic centre. Most times, the fare was around $3 (US), a very reasonable rate. A couple of drivers charged us double that (but this is not the hotel's fault). Breakfast was good. Eggs are freshly cooked the way you want them. Lots of fresh fruit, juice and coffee. The staff were really helpful. The manager spoke excellent English and gave us lots of useful advice.

Miinukset: Hot water takes a long time to arrive, plan on running taps or the shower 4 to 5 minutes. The internet speed was variable. At certain times of the day, it was almost unusable, other times it was fine.

Plussat: Staff was great, breakfast was good,eggs, toast sausage, coffee, juice and fruit.

Plussat: Breakfast was good. Location not so good

Miinukset: None

Plussat: Everything else is great, really big room, nice location and big bed.

Miinukset: There was no hot water In the shower

Plussat: The location is perfect walking distance to restaurants cafes even a supermarket.

Miinukset: Didn’t have any complaints

Plussat: Great value for the money

Miinukset: Not enough hot water in the shower

Plussat: Very nice room and very clean. Hot shower as well and good wifi.

Plussat: Fluffy pillows hot water towel heater beautiful mural room fragrance staff was fantastic

Miinukset: Maybe put a hairdryer in the room? I didn't think to ask so it wasn't very important to me. I can't say anything bad about this place, had a great time would definitely return

Plussat: Staff was very nice and helpful.

Miinukset: Nothing comes to mind.

Plussat: Very comfortable room, bed. Spotless bathroom. Excellent staff. No plastic bottles in the premises.

Miinukset: Nothing to whine about. ;)

Plussat: All staffs are nice and kind. Room is clean and comfy.

Plussat: The Hotel was clean and in a good location. It was also a reasonable price.

Miinukset: They charged for Wi-Fi and did not provide a free breakfast. The staff was moderately friendly, but was not super helpful with respect to information about the area. You can probably find something for the same price with more amenities.

Plussat: They even had a quick breakfast option at 4 am near the lobby for early travelers, first time I see this in a hotel, this was great

Plussat: Absolutely loved it! Staff were friendly and very helpful. The facilities were immaculate.

Plussat: Good view, romantic stay, good food and lovely spa

Plussat: The view was absolutely fabulous and the grounds were lovely! I would absolutely recommend staying at this place if you want to have a lovely view outside of your room with excellent hiking right outside your door. Also, the spa experience was absolutely Amazing!!

Miinukset: The only thing I did not like about the place was an aloof and slightly rude waiter who happen to be the main point of contact for us during our stay. This individual was our waiter at night and then again in the morning, and the person's attitude did not improve over night. Otherwise this place is a perfect escape from Quito.

Plussat: The bed was comfortable, the views are spectacular, staff (especially Santiago) are very friendly and helpful, everything was spotlessly clean. The restaurant serves very good food. We loved the nearby museum del sol. The hotel arranged transport to Quito for day trips at a very reasonable rate.

Miinukset: The furnishings and decor need overhauling. It is looking a little shabby, the sofa in our suite was torn, there was a huge crack in the window and cracked tiles in the bathroom. No information in our room about the spa. The advertised art gallery was empty of any art.

Plussat: Amazing View! Great weather. And llamas.

Miinukset: Had to ask for clean sheets since I found makeup and hair on the ones they had on. Thankfully, they were happy to open a new box of clean sheets in front of me and change them.

Plussat: Excellent & dramatic views! Modern,European architecture. Stylish decor.

Miinukset: The non-existing amenities; “pool, sauna,steam etc.” The “SPA” is a separate,private bus. open 4 days p/week @ high $$ Excessive prices in the restaurant for mediocre dishes .

Plussat: The facility was beautiful, each room was spacious and clean. The staff was very accomodating, they went out of their way for anyting I asked. The morning view of the crater was a perfect place to sit and relax with coffee and a book.

Miinukset: Internet connection was poor.

Plussat: The place and the views are awesome, the room is very spacious the bathroom flawless. I have had amazing time with my daughter in the crater staying 3 nights. Walks you can take from there are great. Breakfast is superb.

Miinukset: Food served in the restaurant. Breakfast being flawless the rest is overpriced and not matching the amazingness of the place overall

Plussat: The bed was comfortable and warm enough for the weather! The place is really quiet (which i love).

Plussat: The view is stunning. It is right on the rim of the crater. Essentially this place is really all about the view from the grounds and the restaurant. The food is great and the staff very nice. I would note that if anyone is not planning on hiking any of the trails of Pululahua a dinner or lunch may be a better option than staying here as there is very little else to do here.

Miinukset: The rooms were cold-ish which I get as they don't really "need" heat but as it is literally in the clouds each afternoon and windy it can get cool. Other than the Museo Templo del Sol a short walk away there isn't much else to do here that won't require a decent cab ride.

Plussat: Location. Bar with margaritas. Very confortable beds.

Miinukset: The room was cold and had no heating.

Plussat: Club floor permanent coffee, pops, etc.

Miinukset: NA

Miinukset: The food

Plussat: 1. Friendly staff 2. Comfortable room

Miinukset: 1. Average food at Cafe Colon

Plussat: Staff was extremely friendly and curteous. The room was very comfortable and quiet.

Miinukset: The Hotel was very overall excellent to rest and spend time in. Perhaps a lounging area to work in it's common grounds for when one wants to step outside the room but not leave the hotel

Plussat: It was a grest stay can’t really complain!

Miinukset: The quality of the bathing products could be improved.

Plussat: We stayed here as part of a group tour then added a night also. It is located close to Carolina Park, good for exercise and the botanical gardens. There are a few restaurants close by. Good sauna, spacious rooms and fabulous breakfast.

Plussat: The decoration, the details on everything. Great breakfast.

Miinukset: I don,t know.

Plussat: Stayed here as part of our honeymoon for 1 night pre-Galapagos islands and 2 nights post. Decor is lovely, turn-down service includes a nice hot water bottle and they decorated our room with floors on the first night.

Miinukset: Overall not impressed for the money we spent and would never stay there again. Breakfast was very poor but the staff at the front desk overcharged us on both occasions we stayed there. On each occasion they argued with us, scoffed at us and were generally very smug.... before realising that we were correct and refunding us. It was just very unpleasant!

Plussat: Large lovely room, comfortable bed, excellent view, fresh flowers, quiet, very kind staff members, coffee maker in room, complimentary bottles of water, large closet with drawers and good location!

Miinukset: Can't think of anything I'd change! Thank you!

Plussat: Location, room size, cleanliness - all went well, nice staff

Miinukset: Breakfast

Plussat: Location: Awesome! Right next to a huge amazing park and a shopping mall! Not to mention all the other things that you could need. Also seemed really safe compared to the other place we had stayed in Quito. Facilities: had everything we could have needed. Bed was comfy. Shower was huge and warm with great pressure. And the Wifi was basically perfect. Price: for what we got and where we were, I would have expected to pay a lot more. On top of which it came with breakfast! Really good place to stay in Quito.

Miinukset: If I had to pick things I didn’t like. One would be the cost of the laundry service, it was pretty ridiculous in my opinion, don’t think many people who would stay there would have that in their budget for laundry. Especially when there are other places nearby to go. Our view from room was also pretty bad, we just stared into a dark alley way. But both of these complaints are being very picky. The stay was very enjoyable.

Plussat: The location is very good to go to anywhere in Quito, around the hotel there are several supermarket and many restaurants . And most important is that it is very tidy.

Miinukset: Right now I think there are few things I will not be satisified. It is a good place to have a snap in Quito.

Plussat: They let us check in early (1 PM) and let us leave late (also 1 PM). They spoke English. They let us leave our luggage after we had checked out. Answered all our questions.

Miinukset: Nothing

Plussat: Great location in Quito, clean and large rooms, 1 minute from the large mall and 3 minutes walk from the park. 24 hour service, friendly staff.

Miinukset: Breakfast was not great

Plussat: Excellent service, made to feel very welcome! Excellent facilities. Breakfast good too.

Miinukset: Nothing - it’s great

Plussat: Reception allowed me to call an airline to change a ticket which was really helpful. Room included an iron and hairdryer which helped.

Miinukset: Room could have been a little larger given the cost

Plussat: There is a friendly, helpful, and professional staff here. This is a clean and dignified hotel. The breakfast (included in reservation) is always first rate and the staff there are also all really nice and helpful. There is also a lunch available from 12:00-3:00 pm for a very reasonable price. We have stayed here before and we will definitely stay again. Hotel Sabet is consistently a top notch place for our needs.

Miinukset: Cama no muy confortable

Plussat: The breakfast is super with a lot of fruit and scrambled eggs.

Plussat: very comfortable and very accessible as were cabs, etc. for visiting other areas. we didn't think the breakfast would be as complete as it was and that was a nice surprise! small buffet but just right.

Plussat: Good bathroom size, and great breakfast that varies some each day. Kids loved it and location was great! Welcoming staff helped us with travel and communication questions we had. Extremely helpful.

Miinukset: Toilet paper needed to be softer.

Plussat: Not getting BW points Makes no sense to book via booking. Com Comments to that from your end?

Plussat: The bed was very comfortable and the staff was very very helpful. They called cabs for us, translated for us and generally were just super friendly!

Miinukset: The breakfast food was cold, but good. They had a nice variety of options. And once again, the staff person was very helpful and thoughtful.

Plussat: really nice and helpful staff

Plussat: Great location and friendly staff. Highly recommended.

Plussat: The front desk upgraded us to the top floor offering the most awesome view of Quito. Breakfast was excellent and different, offering local specialties.