Ragusa hotellia

Plussat: We came to this hotel at the end of a daylong tour of Ragusa Ibla, and felt as if we had been invited into an ancient castle. The hotel was an interesting mix of modern and ancient architecture, and the rooms were exceptionally well appointed. The breakfast, in a cafe attached to the hotel, offered a fine selection of hot foods, pastries, fruits, cereals and breads, with an attentive waitstaff.

Miinukset: I had a difficult time getting on the hotel wifi, but the staff went out of their way to try to fix the problem. It turned out that it was a system-wide (outside the hotel) problem.

Plussat: We really enjoyed our stay. The staff, especially Ignazio were excellent, going out of their way to help in every way. Breakfast was of a very high standard, offering a wide selection of sweet and savoury dishes.The decor was wonderful, a real touch of elegance but still offering every modern convenience. A great location for both Ragusa and Ragusa Ibla.

Plussat: The hotel Antica Badia is right across the street from the cathedral in Ragusa. The staff were very friendly and helpful - especially with our car. We got a wonderful surprise with an upgrade on our room. The breakfast was good.

Miinukset: The bathroom had a huge bath tub with a Jacuzzi, but the shower head didn't work. We told the management, but on the second day of our stay it still wasn't repaired. I personally like to take a shower in the morning and am not really interested in wasting so much water for the bath tub. The hotel is in Ragusa, but the old part of town is in Ragisa-Ibla, which is quite a strenuous walk away. The public buses go there once an hour, and you cannot depend on the departure schedule.

Plussat: Lovely restored palazzo, a little over the top in terms of decor but all in all comfortable, with plentiful breakfasts and reasonable location.

Miinukset: Decor was quite “particular”. Not for all tastes but certainly comfortable and a lovely property.

Plussat: We were fortunate to arrive the night the restaurant hosted a wine dinner, which we attended. The reasonably-priced dinner included wine and was much better than lunch the next day at the Michelin-starred restaurant. Breakfast is served in elegant Baroque rooms overlooking the Cathedral. The staff was extremely professional and helpful.

Miinukset: Recommend upgrading from a “Deluxe room” as it and the shower were small. Beware that the entrance is difficult to locate as it is in a courtyard.

Plussat: Staff were excellent, breakfast stunning, absolute luxury

Miinukset: Bathroom needs an extractor fan!

Plussat: We loved the hotel which was beautifully appointed. We felt pampered by all the luxuries that were provided. It was quiet and peaceful. We will never forget this beautiful place

Miinukset: Nothing.

Plussat: Near restaurants, ibla is few minutes walking. Good breakfast as well.

Plussat: Great location in the middle of town but also quiet!

Plussat: Location, spacious room

Miinukset: I like everything

Plussat: Very well situated easy to walk to train station 10-15 minutes. Simple downhill walk via steps and bits of road to Ragusa Ibla. Room good size and nicely welcoming. Staff were outstanding.

Miinukset: Nil

Plussat: Location Rooms Staff

Miinukset: If there was coffee / tea facilities, would be perfect

Plussat: The reception staff are exceptional and are willing to help you with travel plans and ensure that buses and trains are running. The location is just around the corner from the main square and beautiful Baroque cathedral. There are many good restaurants nearby. It is a short walk to the steps leading down to Ragusa Ibla, the views from here are stunning. Our room had 2 windows over looking gardens , 1 with a large balcony.

Miinukset: As others have mentioned, the fridge does not cool your drinks sufficiently.

Miinukset: Wifi was not working. We informed the receptionist several times.

Plussat: Very nice rooms, stylish and modern. Nice and service oriented staff except the handling of the AC dilemma. On day 2, the AC broke down and the hotel could not fix it.

Miinukset: Very modern, but no real places to relax other than in the rooms.

Plussat: Yes

Miinukset: Missed stand up shower . No coffee facilities in room

Plussat: Location

Miinukset: We had 2 rooms for 4 nights. In the bigger room there was no toilet seat. In the smaller room a bulb at the table desk was broken. I asked to fix the problems but nothing was done. Nobody followed up. In the standard room the shower cabin is so small that you can have difficulties even to come in not to say about taking a shower. Internet connection was bad in both rooms and it is not stable even on the ground floor next to reception.

Plussat: Delicious breakfast. Helpful staff.

Miinukset: The toilet in our room was broken. We were moved to a much better room when we complained.

Plussat: Very good service

Miinukset: Pool access not included in price.

Plussat: Everything

Miinukset: Nothing

Miinukset: Pool is not in the same premises

Plussat: If you want to enjoy the beauties of Ragusa and the most ancient Ragusa Ibla, De Stefano Palace Luxury hotel definitely worth a stop. You can sleep in an ancient building enjoying spacious and modern equipped rooms, as well as very clean. The hotel is very close to the walking path to Ragusa Ibla. The breakfast is various and offers you a great variety of fresh food and beverages. All the staff is helpful and very professional. A special thank to Stefano that provides us with all the suggestions to enjoy at maximum our staying in Ragusa.

Miinukset: The hotel hasn’t the elevator for the oldest part of it but the personnel helps you with the luggage. So, no worries at all.

Plussat: + very clean room + super friendly staff + delicious breakfast + located in a quite street

Plussat: 1) Location, in pedestrian area with close to shops and an excellent choice of restaurants within walking distance. 2) well sized room and bathroom. 3) Clean in general. 4) good and free WiFi in room

Miinukset: 1) Room cleanliness was acceptable but floor was dusty. 2) B’fast was decent by continental standards but poor in cooked/warm items. 3) Reception insisted that all clients who use garage leave car keys at reception as they may have to move it even though there was adequate parking space. I was not happy to do this so parked outside. 4) hotel advertises restaurant within hotel with room service. Restaurant was closed throughout our stay. 5) old fashioned bath with fixed shower head. Acceptable but I would prefer a proper modern shower in a cubicle 6) both the tv remote and safe did not work. I suspect batteries were dead. But we did not bother to report it as we could do without.

Plussat: Excellent location- very helpful staff. Good Carpark

Miinukset: Nothing

Plussat: Position was excellent with parking available on site. We do not find driving in Europe easy at times so getting to this hotel and parking ended up being a breeze. It was a great position to access both the old town of Regusa and to see a little of the upper town. Our visit was only overnight. The breakfast was reasonable and the staff were exceptionally helpful with information on where to go and what to see in our short stay.

Plussat: Spacious rooms , beds very comfortable, breakfast good. Location very good

Miinukset: Lack of tea and coffee making facilities in our room .

Plussat: Great room, good breakfast.

Plussat: location, breakfast

Miinukset: parking, not so clean... more like 3 stars hotel