Rawai hotellia

Plussat: Very possitive impression. The staff were genuinly nice, capable, and willing to help and assist. 36 rooms or so, all with terraces or balconies. Cute pool area with beautiful plants. Breakfast was good. There were free transfers to nearby beachrs. Many small details indicate high quality of service. Amazing overall for the price.

Miinukset: Not a beachfront hotel.

Plussat: Very friendly and helpful staff. Complimentary fruit on arrival was a nice detail :-) Breakfast was plentiful and varied. Room was very clean and spacious, with a nice terrace overlooking the pool. Free shuttle service to and from local beaches and interest points, which could be used on demand for Rawai and had set times to see the sunset or do morning or afternoon trips to Nai Harn or Yanui beaches.

Plussat: Palvelu joka paikassa erinomaista.

Plussat: Salt system of swimming pool is very good for guest's skin and hotel's staff is very nice

Plussat: Everything!

Plussat: Location was great in a quieter area. The hotel was small and quieter than a large resort. The pool was excellent. The food was delicious.

Miinukset: Nothing we didn’t like

Plussat: The hotel is just beautiful and the setting is wonderful. Our room led out to the pool, way worth the money. All the staff were exceptional, friendly, welcoming, more then helpful and generous with their time and help. Lots of free trips :-)

Miinukset: Would have liked a trip to the night market, we would be more then happy to pay

Plussat: Nice rooms, very friendly helpful staff, free transport to nearby beaches and view point. Hotel was very responsive to my queries and request to book airport transfer ahead of my stay. Restaurant has a good selection of vegetarian options for those who need it. Ideal place for a couple of days relaxing.

Miinukset: The fitness place across the road plays super loud music that kind of spoils the chill vibe, but only for a few hours a day.

Plussat: The staff are all amazing, 10/10 for them. The breakfast was excellent, the facilities are good too and it is good value for money. The salt water pool is nice and the garden are pretty. Good WiFi, nice spa, late check out and a complimentary drink on arrival and 20% off the restaurant meal.

Miinukset: The pillows were very hard and the bed squeaked. The main road outside is busy, but only audible from the restaurant terrace, not the rooms. The rest was great- no complaints

Plussat: Hotel offered free, daily, trips to local sites which was awesome... the pool was amazing and our balcony led straight into it. They did, however, give me and my brother upset stomachs after eating at the hotel restaurant. There's also not much locally unless you can handle walking far in the heat

Plussat: The staff was perfect, nice and helpfull. The place is truly beatiful and relaxing. The pool is lovely. The rooms are big, pretty and clean. We had a grrat stay and will definetly visit again.

Miinukset: a little bit far away from the beaches, but there are free shutles to various beaches which really helps with that.

Plussat: Friendly staff. Nice room. Good food.

Miinukset: More training of the restaurant staff.

Plussat: The breakfast was outstanding kudos to all the egg chefs. All the staff were exemplary. The bed was one of the best I have ever had in a hotel and the pillows were like clouds. Great job on the hotel info book. Very warm reception on arrival. Loved the pool in the day, and the reflections bar area in the evening. Thank you for a nice stay.

Miinukset: Everything was Outstanding. If you could arrange less rain on some days that would work for me.

Plussat: The breakfast was really good , very comfortable bed

Plussat: The hotel closed to beach , Room is big size, comfortable, and clean . Bakery good taste Nai harn beach so beautiful Staff friendly

Miinukset: Room is locate at 2nd floor with no lift conected so not comfortable . My room not good view because locate to other side of hotel. Breakfast is litle of variety food especialy Thai food and no delicious

Plussat: Fantastic views and a very helpful staff. We enjoyed the restaurant

Miinukset: A bit overpriced. We have stayed in much nicer. rooms for the same price or less. Very little soundproofing, even in the nicer suites.

Plussat: Staff were friendly

Miinukset: Reception couldn't order alternative taxi for customers , they can only either arrange the hotel car or call the known numbers ( more expensive ones), we had to use GRAB instead.

Plussat: Breakfast was quite limited compared to the Club Med which I stayed before coming to the Nai Harn but the restaurant's view more than made up for the lack of variety. Overall, the service staff were great, the view from the room was excellent.

Miinukset: Location wise, it was pretty secluded which I totally understand given the exclusivity of the area. The beach was less crowded than the other beaches as it was harder to get to. Nearest convenience store was about 20 mins walk out or you could borrow a bicycle to go out. Renting a motorcycle is almost twice as expensive as the shops outside.

Plussat: Beautiful property, beautiful beach. The further south of the island, quiet and isolated a little bit. Every hardware a hotel should have is available such as pool, spa, gym, bar and restaurant.

Miinukset: No shuttle bus to the main scenery view points. Generally the room making is so so, the staff is helpful but a little bit impersonal and not that proactive, which will be the con for me to reconsider it next time cuz it’s in Thailand, the country always promises the top notch level service. BTW lots of lizards after 6pm, FTI.

Plussat: The staff is very accessible friendly and helpful in general.

Miinukset: The grand sea view room is actually priced higher but blocked by the lift building and thus no panoramic view. Is it a general problem or just the room given to me?

Plussat: Owner and his staff were excellent couldn't do enough for you. Trips arranged with owner spot on .Very clean and in walking distance to see front and all amenities. 5 star I would date Sandy House.

Miinukset: Excellent all good nothing I didn't like

Plussat: Clean comfortable house Friendly staff Great value

Miinukset: Clean large beds and toom

Plussat: Great staff!

Plussat: Friendly helpful staff lays ready to assist.

Miinukset: Nothing

Plussat: Staff amazing, room cozy and clean, scooter available from the property is perfect

Plussat: Good breakfast and comfortable room

Miinukset: The bed is a little small

Plussat: Sandy House was the perfect place to stay- quiet, peaceful, set back from the road, relaxed, but still just a ten minute walk to a great beach, little supermarket, and amazing restaurants. The staff were so friendly and helpful and even drove us to the bus stop at the end of our stay. The rooms were clean and very comfortable and the showers were lovely!! Every day there is a small breakfast included and you can pay a bit extra to have eggs. Have absolutely no complaints and would definitely recommend to everyone.

Plussat: Staff, cleanliness, size and comfort of the room , shower.

Miinukset: All good

Plussat: Viihtyisä majatalo Rawai Beachilla. Rauhallinen kadunpätkä, ihan kulman takana ruokapaikkoja, kippoloita ja pikkumarketteja. Pari päivää kului oikein leppoisasti. Polkupyöriä sai lainata ilmaiseksi, oli kiva ajella ympäristössä pikkuretkiä. Mopoja sai vuokrata, retkipalvelu näytti myös olevan. Siisti huone. Aamiainen kevyehkö. Kahvia sai hakea aina halutessaan.

Miinukset: Jääkaappi ei muuten sitten toimi lähdettyäsi huoneesta, kun avain pitää ottaa "avainkolosta" pois ja se katkaisee sähköt...

Miinukset: Kitchen outside shower pressure weak views were not brilliant !

Plussat: Everything was perfect and the fact that you could have in house laundry was a bonus. Everyday someone was coming to clean the apartment and the dishes too

Plussat: Everything was very good ! as scored above

Miinukset: nothing

Plussat: Rauhallinen alue,siisti hotelli ja hieno henkilökunta!

Plussat: The room is very nice and clean.

Miinukset: There was no staff at the reception at 9am. I wanted to extend my stay but I couldn’t contact anyone. I called all the numbers but no answered. I had to make another reservation online. I met the woman who checked me in a couple of times in the evening, but she didn’t tell me I had to pay the bill before I checked out. I didn’t like when my door was knocked at 11:35 pm. by the staff and asked me when I wanted to check out and how would I want to pay for the room because the restaurant is closed on Wednesdays. I told her she could take it from the deposit. She told me she would be back with the money. She came back at 11:53pm!! She should have prepared the invoice and the money before she decided to knock on my door that late. Maybe it was my mistake that I didn’t ask her when is her working hours.

Plussat: location, staff, pool,

Miinukset: Bed was rock hard and the safe got stuck late at night.

Plussat: Location and the place

Miinukset: Nothing

Plussat: Good atmosphere and the staff is friendly

Miinukset: -

Plussat: Very friendly stuff. Beautiful hotel area. Private parking! Clean rooms and good pillows. This was our second stay at this hotel.

Miinukset: Hinta-laatusuhde heikko!

Plussat: Ystävällinen henkilökunta. Puhdasta ja viihtyisää.

Plussat: Very clean spacious rooms, lovely staff and a great pool. A friendly place close to bard and restaurants. Excellent value for money.

Plussat: We had room 8 which looked directly onto the pool.we had 2 young children with us and we all had a fantastic time.no pool restriction time which meant u could go to the pool even at 11pm at night.The staff were lovely and couldn’t do enough.rooms were very clean and spacious it is about 6 mins in either direction to the main road.we will definitely be returning.

Miinukset: Everything was fantastic

Plussat: The staff was awesome. The pool area was beautiful. The room was spacious, comfortable and clean. A great value I would recommended this property to anyone looking for a relaxing vacation or a base to explore the area.

Miinukset: The location seemed somewhat out of the way and not by the beach. Minimal restaurants and tourist infrastructure in the immediate area. This does make for a quite relaxing environment.

Miinukset: Huono, koska paljon pieniä lapsia.

Plussat: Nice big rooms. It was nice to stay there. Also that was nice that dogs are welcome. If You have motorbike or car, its very good place to stay near Nai Harn.

Miinukset: There could be restaurant with snacks. But everything else was just perfect!

Plussat: Nice quiet little self contained apartments with good kitchen facilities. Lovely pool we mostly had to ourselves. Some English movie channels. Friendly helpful staff. Restaurants/shops are walkable but better to have a bike and visit the beaches.

Miinukset: Only had a sheet as blanket, too hot without air con, too cold with!

Plussat: Overall - an excellent hotel to stay with. My family and I loved it! Pluses = Size of Room, Smart TV, Good Wifi, Spacious Bathroom, Good service from all staff from all departments. Loved the breakfast, the long swimming pool, quietness of the area, welcome drink, views from the room, free minibar, extra sink for washing cups/glasses. The Spa and Beauty Salon is a five star for my wife! She loved the services and she really was pampered! Will come back again!

Miinukset: Not that I did not like but some more suggestions (for our next trip). Need to lower the chlorine in the swimming pool, need to fix the pool table and add more lights, a sign for other guests to shower before entering the pool. Again these are suggestions and not negatives as the resort was fantastic!

Plussat: Big room, very comfy bed. Nice staff.

Miinukset: Breakfast was poor and could hear every noise as not well insulated. Standard for Thailand I suppose.

Plussat: I like the from the atmosphere the food I'm very clean Hotel

Miinukset: The hotel staff was very friendly very helpful receptionist called Jenny in particular very helpful

Plussat: The room was really big and the bed comfortable. Breakfast was good but it could be great to have more types for choose. Fruit was delicious (loved pitahaya, mango, papaya...)

Miinukset: I missed ventilation in the bathroom.

Plussat: Breakfast was good but there was no information about what additonal items one could order beyond the buffet. The hotel itself is nice and well decorated. The hotel resturant makes excellent food. There is a small beach, Ya Nui, very close to the hotel and there is at least one resturant right infront of said beach. The views from the beach are beautiful (but there is a caveat, see below). The hotel offers a free shuttle ride to either the Family Mart (to get your water or other sundry´s) or to Rawai itself but only until 17. There is a large pool which is open even late in the evening but there are many rooms just next to the pool which sadly makes evening bathing a disturbance for anybody living there. When the staff understands what you say, things get done promptly. There is a nice massage facility adjacent to the hotel with more than reasonable prices. There is also a hairdresser opposite to the massage facility. The rooms were very nice and clean with an excellent view (upper rooms can even see the ocean from the balcony!) and the bathroom was spacious and clean as well. You could order food to the room which was a great plus for a childrens family.

Miinukset: The English language skills. It is supposed to be a tourist hotel in one of the most tourist intense parts of Thailand and just about everybody struggled to understand even basic English. I guess when the tourists just pour in no matter what, you can get away with it. I mean you don´t have to have an MA in English Lit but when you don´t even know what "milk" is and work in the hotel resturant then I really struggle. The hotel is located in a remote area and unless you have your own transport or are prepared to fork out more than 10 dollars every time you just want to go to the beach or to some resturant you will have to walk. Not the hotels fault but this part of Phuket seems to have a transportation problem in general. You can barely find a taxi or other means of transport, especially after 17 (I was told the taxi drivers went home at that time). A walk from the upper part of Rawai down to the Windmill took a little more than 2.5 hours and during this time only one offer of a scooter for transport was made or available. At 15 dollars equivalent I might add. Mind you, just on the ride from the airport to the hotel we saw two people previously sat on scooters now sprawled out in the middle of the road. 4 more serious accidents with personal injuries were witnessed during the 5 days we visited Phuket. In a rare exemption to the dearth of transport, I managed to get hold of a taxi in Rawai. A 5 min ride cost around 12 dollars. The 1 hour and 10 min ride from the airport is about 90 dollars. Basically it´s a free for all in Phuket and your money is the target. But. The tourists keep pouring in apparently. The Ya Nui beach was not clean at all. Glass was everywhere. We went during early July and the water is just churning so snorkeling is not feasible nor is bathing for small children. Again not the hotels fault or issue but Phuket, at least Rawai, seems to be overly exploited and the entire Island may need to review their approach to tourism.

Plussat: Hinta-laatusuhde erinomainen, isot huoneet, siivous toimi, riittävä aamupala,

Plussat: A lovely quiet location near beautiful Yanuy beach, spacious rooms, fabulous pool and fantastic staff.

Miinukset: Could not fault the property.

Plussat: the breakfast was good it was not like woww that amazing but it was definitely good.

Miinukset: setting up a breakfast bar instead of ordering one by one.

Plussat: Everything was as it's advertised, all clean and the staffs is super nice - and problem solving was excellent when it was necessary. The hotel restaurant is excellent, all the meals+the breakfast were super good for decent prices. Location is great, calm place where you can rest, if you want to see busy places it's a smooth 15-20 min ride (through the jungle with beautiful ocean views) to Kata-Karon-Patong Beach. Motorbike renting is really close and there is a 0-24 shop nearby. The closest beach is Yanui, it is the most photogenic beach of them all. Personally we liked Nai Harn beach (which is about 5min ride far) the best for swimming of all the popular beaches (less crowded but not haunted, least polluted, beautiful, good beach side and waves).

Miinukset: There wasn't anything important, whoever is going to Thailand for it's nightlife should choose a more tourist populated location. For discovering Phuket or just to relax it is an excellent location. Maybe the staff could be better on english (that's true probably everywhere in Phuket), but they are super helpful and kind which compensates it.

Plussat: I like wifi I like the places

Plussat: Everything was a great

Miinukset: 1:Cant use the beach 2: when it rain sure the flying ants will show up

Plussat: To be honest can't think of something really. I liked that I was only there for 2 days

Miinukset: Well if you are a hard core scout boy/girl you may just like it. Spiders, ants all types of bugs are present in the room. View Well there is a nice building site which you can look at. It is very dirty thats probably my worst experience out of my entire booking.com history I am usually not a complainer type but my god this is awful you might aswel get a tent a live there. Pictures of the stains will be included. Nevermind the location which is far from everything

Plussat: Super clean room with comfortable sitting room and cooking facilities, excellent bay View from private swimming pool, my family enjoyed our time spent in the villa very much.

Plussat: Not applicable

Miinukset: The Villa location seems a bit far away from the reception. It's easy to miss it especially at night.

Plussat: Everything was above our expectations, the house, cleanliness, the location, and the views, over all the staff were so helpful and friendly, the animals at the garden were another beautiful experience to tell. We will be back

Plussat: As promised by the property, the private minibus picked us up from the ariport. The security guard took us to the villa once we arrived at the property and handed us the key. We've experienced great services during our stay as well as the smooth check-in process, breakfast, and cleaning services. The property was located next to the beach in a park-like setting with trees, flowers, and some animals. The beach in front of the property wasn't a swimming beach, but the nearest beach was within 10-15 minutes by car. Overall, our trip was very pleasant and relaxing. Oak, the front desk lady, helped us to arrange for taxi rides, tours, and a driver who drove us around Phuket. She was available via WhatsApp and made things very easy for us!

Plussat: Nice,friendly staff. A good breakfast choice. Large rooms

Miinukset: Surrounding area rundown and a long walk to anywhere. Shuttle service only 3 times a day not every hour as advertised. No furniture on the balcony - even though it shows it in the pictures. Nothing going on at the hotel. Lovely pool but no atmosphere and only 10 sun beds. No hairdryer in the room or iron - as per description. No where to plug the kettle in.

Plussat: It very nice place recommend to go there again quite and peaceful wonderful pool and it’s setting big rooms enjoyable

Miinukset: Restaurant not very good few staff and no variety of food

Miinukset: Bed was terrible,and staff just laughed but do nothing about it

Plussat: Decent room in decent hotel in quiet location. Good size pool and pretty good service overall BUT...(see below)

Miinukset: My wife's grandmothers earrings disappeared one day in the room (remembered exactly to put them on the table, forgot to put in safe) and we went to see the owner. Her brother was a cop, so the cops came and suggested to take our statement in local police station. We were not sure if this was a good idea, so we started to talk about contacting the police in Pukhet town. The next day, the earrings magically reappeared on the room table...'they were found on the floor'...

Plussat: We're it was close to rawai beach front very friendly staff nice and quite food was very good and close too a lot of bars near by

Miinukset: Nothing to complain about

Plussat: Nice large room

Miinukset: Had to pay cash as credit card machine was not working

Plussat: big room, secluded hotel but not too far away from the main streets. needs more thai options for breakfast. sauna wasn't operational at time of our stay. great gym and pool.

Plussat: Their prompt response to my requests even the small things

Miinukset: Nothing, they tried their best to make everything just right for me

Plussat: Amazing.

Miinukset: Nothing.

Plussat: Great place to say at while at a boxing camp around the corner. Exceptionally helpful staff, very clean. I'd give it 11/10 especially for the money. Look no further, this is the one.

Plussat: I loved the manager, he does outstanding work helping in everything and makes sure guests have everything they need. Naiya Buree is a hidden gem in a quiet region of Phuket. I enjoyed my stay.

Miinukset: There was mosquitos in the room and the ac was too powerfull and unadjustable to lower airflow.

Plussat: Very clean, very well maintained, very friendly staff and owner. Would stay again.

Miinukset: Nothing

Plussat: Price was reasonable and the staff was friendly.

Miinukset: Location is not next to the nightlife or piers, beaches.. you gotta take shuttles/taxis to do pretty much anything. Hotel needs some updating.

Plussat: Ulkosuihku oli mukava

Miinukset: Enemmän ravintolatarjontaa ja kahvilaa kaipasimme.väärä

Plussat: The staff are amazing. From the second you arrive (even the gate guard) you are treated amazingly! The check in was smooth, fast and no hassles. The Beachfront Villa was nice but not huge. I had arranged for a Floral Bath Set to be prepared to surprise my wife for her birthday and my main contact Thitiporn Jitharn (Koy) was brilliant. He told me it would be ready for 2pm and it was ready on the dot. I could not have asked for a better service. The food at the restaurant was great at lunch (the Cajun Chicken is lovely) but average at dinner time. There is a Thai restaurant on site but we did not visit this. I would recommend staying here every day of the week!

Miinukset: The dinner was not as good as I was hoping for.

Plussat: Normal breakfast no many options

Miinukset: I liked everything

Plussat: Nice place with a huge pool and a Great service. Perfect for a relaxing family vacation. With a Great baby club with open pools, structures and daily activities for them.

Miinukset: Noisy air conditioning and not-steerable.

Plussat: Natural views

Miinukset: Its not connected to the center

Plussat: Room view was exceptional

Miinukset: No bar at the lobby

Plussat: Everything including the services are awesome. I had the opportunity to give food to the monks it was an amazing experience.

Miinukset: The swimming pool closing too early 7pm

Plussat: We really enjoyed our stay at the hotel. The staff was super friendly, the breakfast was awesome and the Pool and the view were stunning. We would definitely come to this place again!

Miinukset: Everything was great.

Plussat: We've been traveling the world for a few years and this was one of our favorite places. The staff was super friendly and helpful, the food at the restruarant was quite good as well and the rooms were very nice! Wifi worked quickly and it was only 1000 baht to the airport. Definitely coming back!

Miinukset: Nothing. Loved it!

Plussat: The location was away from the maddening crowds. Everything you need is at the hotel or nearby . The rooms were spacious and well appointed. The view was spectacular . The breakfast was nice and very convenient.

Plussat: The staff arranged our tours with efficiency

Miinukset: They charged us 1750 baht extra per child per night , which is very high and excessive. The suit was good enough for sleeping 5 people but we forced to take extra bed. We have requested to waive at least one children charge without breakfast basis but they refused. It's harsh.

Plussat: Bed was not comfy

Miinukset: Should have Carpet floors

Plussat: Very friendly staff, good internet, good food, good services, good gym. Very good restaurant and bar.

Miinukset: I think is good to replace tv, it's old.

Plussat: We loved staying at this property. It was remote and quiet. It would not suit everyone because of the location, but it was exactly what we needed. The rooms were spacious and even better than seen in the photos. There was a monkey at the resort sitting on the roof, just so. We loved the water in the pool as well as the beach. The restaurant at the hotel was lovely with comfy seating, wonderful view and good food. It was reasonably priced. Breakfast was awesome, and a bit more easy going atmosphere than in large hotels as there was plenty of seating and yet not an overload of seats. It felt a little homely in the morning with beautiful, I mean really beautiful view of the sea. Our teenage children loved the freedom and the space to chill. It felt very welcoming and safe.

Miinukset: We liked everything. Following our stay we went to Club Med for a few nights, which was great, but I missed this place a bit. I would have happily stayed there a few more days just to chill and relax. Highly recommend and if we return to Phuket, I would definitely stay there again.

Plussat: Always happy to stay at happy eight! Thank you Tom! Wonderful manager!

Plussat: The room is spacious, comfy bed, and good value for money.

Miinukset: None.

Plussat: Cozy quiet hotel with a good location (although you should have a bike to move around Nai Harn easily). Nice clean pool. Spacious suite with a big soft bed, bathroom, kitchen and living room. There are about 8 suites in a double-storey building and hence very quiet place. Cleaning service daily. Racks for clothes drying provided. The owner Tom is very welcoming and helpful, he helped us to book taxi. Also recommend a massage place called Nid’s Authentic Thai Massage.

Miinukset: Everything is great, but please be noted that there is no food/breakfast served at the hotel and for the closest cafe street you have to walk 7-10 min on foot. No laundry service, but it’s ok! This is our best stay in Phuket South and we will definitely be back again!

Plussat: Amazing value for money - huge comfy bed, very clean and lovely friendly staff. Will stay again.

Miinukset: Nothing - at that price could not ask for more.

Plussat: Clean apartment, Tom is very friendly, he brought me from his accommodation to my next accommodation. Very cooperative

Miinukset: Toooooo far from the beach

Plussat: Big cozy spotless beautiful room, bed was very comfortable, swimming pool was amazing,very nice staff.

Miinukset: Nothing actually

Plussat: Awesome

Miinukset: All was goof ! Amazing

Plussat: The location Beach and pool within meters of my room The pool was wonderful The table and chairs around the pool Comfy sun lounges Excellent facilities The food was wonderful Fair prices Resort living Loved it all

Miinukset: It was all wonderful They provided mosquito spray to support their guest conquer nibbles and that was good

Plussat: Relaxing

Miinukset: Beach is not great for swimming

Plussat: Lovely place; food excellent and staff were great - really liked the openair, poolside gym facilities.

Miinukset: Transport to other areas of Phuket was a bit expensive (by taxi) but hiring a car worked very well- arranged through resort.

Miinukset: Girl in office organised taxi to airport paid her 1200 baht , taxi driver asked how much I pad,when I told him he apologised, ripped of ,don’t like being ripped of by anyone never lone so called respectable hotel staff

Plussat: Friendly staff, great value. Close to local markets. Very child friendly. Included breakfast delicious. Sunrise over the water next to the pool. Meals around the pool.

Miinukset: Rooms quite dark. Meals were not cheap (but breakfast was free!)

Plussat: nice view and great foods

Miinukset: a little away from town

Plussat: We loved the location on the beach, the friendly staff the great pool

Miinukset: It was slightly pricey for drinks every evening

Plussat: All the stuff was kind and helpful trying to make my staying like at my home.The rooms was very clean .The bed was comfortable.The swiming pool was clean and had very nice decoration fitting well with hotel decorations.We had many options for breakfast to choose and dinner for very reasonable price.The bathroom was very clean .Over all the hotel is new with very professional owners and stuff

Plussat: Tim the manager was absolutely superb it's nice to be able to sit down have a laugh with someone .it was a really a family orientated place. And I have stayed at this hotel twice and I recommend the apartments not a double room so much better value for money

Miinukset: I liked the friendly and helpful staff if you needed anything including day trips anything like that they can arrange everything for you straight from the hotel including lifts anything you wanted it was an absolute pleasure to stay there

Plussat: Really lovely place. Stayed in the Superior apartment. Huge, super clean and comfy. Great wi-fi, aircon, hot water etc. The best value place I've stayed in Thailand. The staff were lovely too and really helpful with any info you needed. Will definitely come again when I'm next in Rawai

Miinukset: Nothing not to like

Plussat: Brilliant place. Superb, large room with everything you need. The best place I've stayed in in Thailand. Tim, Joy and the rest of the staff were lovely and really helpful.

Plussat: On arrival the receptionist June was an absolute delight. So very welcoming,sincere & extremely helpful. The residency looked amazing.

Miinukset: Everything was 10stars and above

Plussat: It was clean and tidy, all the equipment worked, the water was hot, the air conditioner worked well, every day a 1.5 liter bottle of water, the towels were changed as soon as you dropped it onto the floor. Owner Tim left a good impression, open and polite. You can also rent a scooter, it’s very convenient that you don’t need to look for a reasonable price. Thank you, I will be glad to return Vitaliy!

Plussat: • Comfortable beds • Good staff • Okay location Nice decoration in the room , with small swimming pool and kind staff. Can walk to 7/11 around 10 mins have some restaurant and massage shops near by to naiharn beach 10 mins to drive motorbike or car

Plussat: Quiet and while I didnt use the jacuzzi due to being unwell, its nice up there.

Miinukset: Mattress was awful. Needs replacing and did mention this to reception. They did give me an extra blanket.

Miinukset: The Room was very nice and clean, owners were super helpfull and wonderfull. Over all very good :)

Plussat: The bed is big and comfortable.

Miinukset: I arrived late night and left early morning. Nobody were there. I could not check in and check out, I left the money for the payment in the room and even money for 2 drinks I had, by myself... but it seems half of the money was lost, suddenly... the owner was very rude and aggressive, he was threatening me sending messages like if he wanted to fight me... he made me feel afraid. horrible experience. I’m glad I had not met him, who knows what he can do... At the end I’ll have to pay twice just to avoid problems. Be careful... I would never recommend this place

Plussat: This is one of the best places I have stayed at in Phuket! I live in Thailand (Retired) and this is my fifth extended stay in Phuket. The owner is very friendly and gives very valuable advice. The best beach in Thailand is Nai Harn Beach and you can take the local bus to the beach for 30 baht! It takes only 5 minutes. Or you can walk there in 15 minutes.

Plussat: It was lovely and quiet. We needed 2 rooms as we have 2 children. As we where given 2 top floor rooms (And there where no other guests on our level), it was almost like having our own appartment.

Miinukset: Nothing to dislike here. The hostes was very pleasant and helpful.

Plussat: Very awesome experience not at Baan Oui. Awesome family that owns the place. Nice neighborhood near the beach with a lot of options :)

Miinukset: Bed was a little hard for me, but some people like that !

Plussat: loved everything about staying in this place. there's a macrobiotic restaurant next door, the beach is in walking distance, free drinking water, super friendly owners, aircon, comfy bedding, spas around...

Miinukset: no credit card accepted

Miinukset: check in time was 2pm but no one in attendance had to ask next door to ring manager then had to carry all my luggage up 2 flights of steep steeps to reach my room definitely unsuitable for senior citizens at check out was informed that room cost was more than what I was told by booking .com when first booked total mismanagement very unsatisfactory and very disappointed

Plussat: Outstanding service and very good mountain view from all-wall-window. Great valie for money.

Plussat: Breakfast, Swimming pool

Miinukset: A bit far from Nai Harn Beach but just 5 mins walk

Plussat: Facilities and pool were amazing. Staff were extremely welcoming and friendly. Even though it was low season the staff still made sure we had everything we needed.

Miinukset: It was quite a way from Phuket town.

Plussat: The reception and all the staff are outstanding. Especially mentioning Aya and Danaya. I have travelled the world and stayed in much more pricey hotels but I have never experienced that kind of hospitality and helpfulness. I had prejudices about Thailand but this hotel and its staff has changed it all. Well trained, helpful, attentive, polite people at the restaurants, pools and even the entrance gates. The hotel guard helped us crossing the street, even without asking. Even though it is needless it makes you feel important to them. I do not know it derives from training, their nature or religion. Everything worked on time, the Check in/out, transfers, buggy service within the hotel. The half board is a must. Do not miss it. Worth every penny! Good kitchen, flexible western and thai food selection. The beach is just 5 minutes walk from this hotel. You get beach towels and you can do little trips with the complementary bikes. You did great job! Thanks SUNSURI to make our stay so comfortable!

Miinukset: The hotel had better times, little tired but still very well maintained. The air-condition failed to work once, but one call to the reception solved in 15 minutes.

Plussat: Set up high on the hillside rooms at Sunsuri have beautiful views of the grounds, pools and surrounds. The rooms have big, king sized beds and a huge selection of food on offer at breakfasts. Dinner meals are huge servings and the Thai meals are great value for money. Only a short stroll to the beach, which is a lovely bay with decent waves.

Miinukset: The views come at a price, lots of stairs, but there is a golf cart service to drive you to your room if you’re too tired to walk up. We used the opportunity to burn off what we ate and took the stairs. The mattresses on the beds in Thailand are very hard, we stayed in 3 hotels this time and found it was the case everywhere we stayed.

Plussat: View was great , is a relaxing place to stay as there is not a lot to do in this area, staff are very helpful , the security guard on the front gate was the nicest man always greeted you every day with a huge smile and a warm welcome

Miinukset: Place is looking old , pillows were very uncomfortable and the bed wasn’t much better , shouldn’t have to pay 60baht for a bucket of ice as the fridge was struggling to keep drinks cold, after a few days the number of steps starts to wear thin price to pay for the view

Plussat: Beautiful hotel staff very friendly Jade went over and above so did Ying and Danaya to name a few rooms cleaned and beds changed daily fabulous swimming pool and very near the beach good for teenage kids too would stay there again

Miinukset: Room service ends at 1030pm food served cold for room service not good for people with poor mobility too many stairs and it’s on a hill so you rely on the golf carts a lot

Plussat: The design of the resort was beautiful, the staff was extremely helpful and the location was close to the beach and quiet. When we had to leave for the airport at 2pm, they allowed is to check out then without additional cost. Breakfast was really good. Pool was awesome. If you are looking for a quiet get away with awesome service and great amenities, Rawai Palm Beach Resort is a must. I will definitely be coming back.

Miinukset: Hard to say ... well our room had limited places to plug in our electronic items. I also wish they had a laundry facility were you could do your laundry. No ocean view, though location it was very close to a beach.

Plussat: Aamiainen oli hyvä. Toki 2 viikkoa samaa ruokaa on hieman liikaa.

Miinukset: Altaalla oleva ruokapaikka oli osaltamme kovin hidas. Saimme kyllä tästä hyvityksen.

Plussat: Nice, large resort with great swimming pools. Excellent breakfast. The rooms are nicely decorated and the family rooms very well organised and spatious. We stayed 4 nights and might have stayed longer. Rawai is not too crowded.

Miinukset: Rawai beach is more for boats than for swimming. But there are free shuttle bus from the hotel to some other nice beaches nearby, like NaiHarn.

Plussat: We had a horrible AirBnB experience in Rawai Beach and ended up booking our stay Rawai Palm Beach Resort same day for a two night stay. They could not have been friendlier and more attentive. They loved on our kids and were constantly checking to see if we were enjoying our stay. The pool is amazing! Swim up bar and it is so large you virtually feel like you are alone in the pool. The kid’s beach pool is a nice addition as well. Family rooms are large and the main room has the ability to be closed off due to a sliding door, which we loved! Big shower, microwave and coffee are available in the room as well. We were very pleased with the room. We did not utilize any maid service so can not comment on that but the room was clean and pool/bathroom towels are provided. Breakfast is standard for the area. Not too many western options but enough to make do. All in all we HIGHLY recommend this resort and are so happy we made the switch from the awful AirBnB we had reserved. If we come back to the area we would 100% stay here again. Thank you!

Plussat: Siisteys, upeat allasalueet, hyvä sijainti

Miinukset: Pool acces -huoneiden terassille paistaa aurinko vain aamulla. Respan henkilökunta tylyä. Kuntosali liian kuuma treenaamiseen. Viereinen ranta ei uimakelpoinen.

Plussat: Loved my pool access room and the amazing pool. The staff where incredibly friendly and done everything they could to make my stay memorable.

Miinukset: The complimentary shuttle services are excellent

Plussat: The openness of reception and dining area, plenty of sunbeds, great choice for breakfast, massive swimming pool, we will be back.

Miinukset: Our room was quite far from reception, but was very nice

Plussat: The staff were amazing, breakfast was awesome, the pool was exceptional. And the location... Wow!

Miinukset: There were a lot of steps and that became a problem for one of our party who had mobility issues. And the mattress were really hard...

Plussat: Beautiful bedrooms and lovely pool area.

Miinukset: Nothing

Plussat: Great resort in a prime location with friendly staff and great facilities. Been twice now!

Plussat: Fantastic stay ..all the staff was superb ..we were all female members and the driver of can hired was superb and took grt care of us ..special thanks to Adam

Plussat: Very quiet.

Miinukset: No fly (mosquito) screens and no sheer curtains for privacy.

Plussat: The location,the layout, the staff, and atmosphere of the hotel

Miinukset: A few maintenance issues...

Plussat: Really quiet even though it’s so close to the main road with everything you need nearby. Short bike to the beach. Very clean, nice pool, but comfortable rooms, lovely staff, motorbike rental good value and new high quality bikes. excellent security.

Miinukset: Nothing. It’s just not a luxury resort.

Plussat: Everything

Plussat: Great value for money! Staff were extremely helpful and friendly!

Plussat: For the standard room, I’d love Design, Comfortability, Clean Pool, Well maintenance, Affordable. Highly recommend !

Miinukset: Mosquito in my room. AirCon wasn’t cool enough but then have been fixed right away.

Plussat: Everything

Miinukset: Mosquitos in my room!

Plussat: Verheä ympäristö, ei liian kuuma edes keskipäivällä. koska tuuli sopivasti (paikka oli kukkulalla ja vaikka muualle ei olisi tuullut kovin paljon kukkulalla tuuli). Ei liian paljon väkeä - kiireetön tunnelma

Miinukset: No olihan se aika hinnakas paikka, mutta laadusta varmaan aina pitää maksaa...

Plussat: Everything

Plussat: Mangosteen resort is good for those seeking Ayurveda treatment ,They have good facilities and experience staff they know their job very well. not suitable for children.

Miinukset: Walking from room to the restaurant and reception is climbing hill and steps could be hard for old people .

Plussat: Peaceful , quiet , service , spa , the owners so friendly

Miinukset: Verity of light food in the pool bar

Plussat: Staff were friendly and very helpful. Great service

Miinukset: Yoga was fully booked so I couldn't attend Monday morning.

Plussat: The breakfast was lovely. The staff were happy to help and warm. I loved the spa and morning yoga.

Plussat: The hosts were amazing, and the entire complex was beautiful! They helped us arrange pickup from the airport, let us check in early, and were great about making sure we had everything we needed. The pool was amazing, and a great break from the heat during the day. Overall, this place exceeded my expectations.

Plussat: Great place and great owner

Plussat: The owners and staff are brilliant! Really friendly and always happy to help with arranging transport and sharing their local knowledge. Food was excellent and the chef was happy to share some of her Thai cooking secrets with us. The kids really enjoyed the pool and liked Eddy the dog!

Miinukset: The location isn’t the best, but you don’t really notice it too much while on the premises, only when arriving or leaving

Plussat: Really genuine people - Michael and Apple were very warm hosts and my room was cleaned immaculately every day .

Miinukset: Location was a little bit tucked away but thus also helped make it a quiet location

Plussat: Very nice service. Very clean. Good food with very reasonable money. Very good people. I like and enjoy my stay.

Plussat: Nice environment,peaceful with lovely flowers and birds.

Plussat: The pool and gardens Our bungalow was kept lovely and clean stuff very friendly and helpful.

Miinukset: The Pool didn't have enough sunbeds around it. What was around needed renewing as broken. Just outside the resort was a pump which we did know about from other reviews . It was ok didn't look nice when driving in. On the good side it Didn't smell . But is also used to dump garden and soul waste and when moved around makes alot of dust. Had to close windows and doors on afew occasions. The kitchen in our bungalow didn't have a toaster and didn't have enough mugs and bowls for 3 people. The sinks in both of the shower room didn't have a plugs and was broken. As for the bed it was the hardest bed we have ever slept in and we have been going to Thailand for over 15 years. They did put another quilt under neath but didn't make much difference. It did spoil our stay and for that reason we would not stay again.