Icelandair Hotel Reykjavik Natura

Spa was fantastic, breakfast was great but this was expected due to the price you pay.

Having a double bed which have two beds pushed together was uncomfortable and as a couple we like to be close when we sleep. On this occasion having two single duvets just made this uncomfortable. On check in they told us they were overbooked and that we should chose another of their hotels. The member of staff was rude and talking in Icelandic to other members of staff which made us uncomfortable. We ended up with a room upgrade because of the situation however this is not what we needed after a long day travelling.

Nice rooms, welcoming staff at reception, very clean and comfy. Not walking distance to downtown Reykajvik, but still a very pleasant hotel. If you are going to leisure I would make sure you have a rental car.

The restaurant wasn't that great, (underdone chicken), waitstaff wasn't friendly, especially if your breakfast wasn't part of the package. The spa staff gave contradictory information to reception staff, so better communication would've been helpful .