Grand Hotel Des Bains

This hotel is a lovely old building, close to the beach and main shopping area. Elegant corridors on each of the floors, breakfast is served in a lovely dining room and there is a great choice of fresh fruits available along with the usual assortment one would expect from a 5 star hotel.

Reception was unfriendly and unhelpful. When we arrived at approx 1.30 we had to wait 40 minutes or more for our room. We had no problem with that as check in is 2 o'clock, however when I went to investigate if the room was ready I was just handed a key and told the luggage will follow. There was no welcome, information about meals or anything else to do with the hotel or the area, nor did they recognise that we had stayed in the hotel last year. We stayed for 4 nights and with the exception of one staff member we were ignored for the entire visit. We intended taking dinner in the hotel but we were made to feel so uncomfortable and unwelcome that we ate out each evening. We will not return to this hotel again.

As it was not the top season there were few people and suitable environment for relax and/or durable work. The roo, was comfortable and cosy enough to feel myself good.

no, i did not notice anything outstanding

Location was good. General quality of the hotel was luxurious.

Limited amount of English television channels. WFI didn't work well in the room.