Richfield hotellia

Plussat: We loved our stay. The staff was friendly and helpful. The location was great.

Plussat: Everything. Staff was well trained and attentive. Free breakfast was much higher standard than usual. Clean. Safe area.

Plussat: It was clean, even the stairways.

Miinukset: I think the price is steep for a 2 1/2 star.

Plussat: Awesome Breakfast

Miinukset: Nope

Plussat: Easy access from the high way, clean, friendly/helpful staff, good breakfast options

Miinukset: Our TV remote didn’t work....found out later that their had been a major outage prior to our arrival and they didn’t have a chance to check all the devices. Offered to take something off of our bill for this inconvenience. Very nice!

Plussat: It was our first time to stay at the Holiday Inn Express. We normally stay at La Quinta because they are pet friendly. Since there was no La Quinta, I research other pet friendly hotels in the area. This one came up with the best ratings. When we arrived, I learned that they required a $20 per pet non-refundable fee. This was the highest priced hotel in the area and to add another $40 just because we have 2 well behaved small dogs was ridiculous. I have to say, that the desk clerk when we checked in was very nice, put us in a room to further accommodate our pets (close to the pet yard) and waived the pet fee due to my protests. He is a great asset to that hotel. The breakfast is great and much better than any La Quinta in which we have stayed. Obviously, the Holiday Inn Express is a bit more upscale from what I was used to with La Quinta. They don't need to add the pet deposit. I would switch quickly if that was the case. I hope Holiday Inn Express will consider the amount of business they could get if they would do so. This hotel was not very busy, and I suspect they could have done much better with a changed pet policy. Otherwise, a great hotel in an otherwise non-interesting part of Utah.

Miinukset: We were placed in a handicap room since it was closest to the dog area and not going to be used. The shower head kept sliding down making it almost impossible to take a shower without holding the shower wand. I put in a work order and they were going to get on it right away.

Plussat: Pool was a nice treat. Beds very comfy, everything nice and clean. Great to have shampoo etc provided. Staff very friendly and helpful.

Miinukset: To have fresh, cool drinking water available in or near the room would have been ace, and a class to drink it from! Breakfast was fine. I always wish there were more veggies and less sausage, but that's just me! The noise of the fridge and the AC all nice was disturbing, but no biggie.

Plussat: Cleanliness

Miinukset: Not lot of breakfast items

Plussat: Great amenities, friendly staff, hot breakfast, great value!

Miinukset: All good!

Plussat: This Holiday Inn Express is exceptional. The location is great for traveling across Utah. The manager was very attentive when we arrived, and he ensured that we had a perfect room for my husband, dogs and me. The room was large, as was the bathroom, and the bed was very comfortable. The breakfast options far exceeded most hotels in this price range. Modern, clean decor and a good-sized, grass area for dog walking make this a great choice.

Plussat: Very clean and great pool and spa nice clean breakfast had bacon and biscuits and gravy cereal yogurts pancakes. Free comb at the front desk they give you razors or a comb tooth brush when you ask at front desk. K cup coffee pot in the room with k cup p

Miinukset: Nope

Plussat: It was clean and comfortable.

Miinukset: Nothing

Plussat: The entire experience was wonderful. The breakfast was surprisingly robust (even the coffee was amongst the best we've enjoyed). We will return

Miinukset: 0

Plussat: Location.

Plussat: Great breakfast. Clean room.

Miinukset: All was good.

Plussat: Inexpensive quick stop.

Miinukset: No coffee in room

Plussat: Great great breakfast very clean rooms are very nice people

Miinukset: noisy

Miinukset: We could hear the conversation goring in the room next door, and sounds from the lobby. Rooms need better sound insulation. Staff, cleanliness and location were great.

Plussat: Very clean

Miinukset: None

Plussat: Loved the full hot breakfast, and option of a baked potato in the evening. Pool facilities were wonderful. Nice and warm for a cool day.

Miinukset: Bedding wasn't provided originally for the sofa bed in our room. With booking for 6 people I assumed bedding would already be in the room upon arrival. After talking with front desk and going down to get bedding it still was a little frustrating that we had to list every single item we would like.

Plussat: Large, comfortable room, good channel selection on tv, great hot breakfast.

Miinukset: The bathroom was set up awkwardly, with a large heavy door that barely cleared the toilet when opening.

Plussat: Great breakfast.

Miinukset: Pet fee to high. Children are louder and more destructive than pets!

Plussat: Decent place, clean room good price

Miinukset: Trash out front overflowing with trash everywhere. Trash inside also overflowing. Gross.

Plussat: Well done.

Miinukset: No.

Plussat: Very comfortable bed, staff was efficient and friendly and the breakfast very good!

Miinukset: The bathroom was obviously remodeled but old.

Plussat: The staff was very helpful and accomodating.

Miinukset: Everything was great.

Miinukset: Noise bad bed lots of noise in the room

Plussat: Big room, very quiet place and very clean. Pool is great.

Miinukset: Nothing

Plussat: The front desk staff for check in was fabulous! Informative and helpful. She was very professional.

Miinukset: Nothing

Miinukset: Loud AC unit. Would get louder the longer it was on then real loud noise when it shut off

Plussat: Is and old hotel but very clean and the staff very friendly

Plussat: Great little stop along our roadtrip! Great value for the price, the king bed was extremely comfortable, room was much nicer than I thought for the price. Great TV selection and didn’t hear anyone else anywhere! Big pool and parking lot. Good breakfast too!

Plussat: Everything was clean, easy to find and clean. The Staff was so nice and breakfast was great.

Miinukset: The flush of the toilet next room was very loud and woke us up in the middle of the night.

Plussat: Fabulous complimentary breakfast. Best I've had yet! Also, the lady working the breakfast was so incredibly kind. Her customer service was wonderful.

Plussat: It was so nice. The place was clean and comfortable. The staff was very friendly and helpful. They had cookies at the front desk. Close to places to eat.

Miinukset: It was a little bit away from the freeway but worth the drive.

Plussat: Clean and comfortable, as I expect. The staff, though, we above and beyond in so many ways. Cleaning staff helped find my purse. The breakfast worker was really a WAITRESS, making sure we had what we needed. Very pleasant stay. Price: BEST!

Miinukset: Nope. Loved it all.

Plussat: Convenient location.

Miinukset: No

Plussat: The front desk staff, both checking in and out, were fabulous! The room was clean and very comfortable

Miinukset: Nothing that I can think of

Plussat: Check in and out excellent.All staff friendly. Breakfast was good.Room good. A most comfortable stay.

Miinukset: Nothing

Plussat: Easy access, friendly helpful staff

Miinukset: Was good

Plussat: Friendly staff and clean room.

Miinukset: Elevator had some issues when using it.

Plussat: Everything! The rooms were incredibly clean. The staff was kind and helpful. The breakfast was wonderful!

Miinukset: There was nothing I didn’t like

Plussat: This Hotel was one of the best I have stayed it

Plussat: Great breakfast in the morning and the room was clean and nice and cool.

Plussat: Clean, quiet, comfortable

Miinukset: No negatives

Plussat: convenient location, good breakfast

Miinukset: the owner requires that the guest provide their cell phone number "for use in an emergency" this is ridiculous... the last thing I need is calls from another spammer... it took some persuasion, but the front desk person agreed to put down

Plussat: The staff was very friendly and the hotel was right off the freeway.

Miinukset: The room smelled like urine near the cooler

Plussat: CLEAN

Miinukset: NO

Plussat: Location to the freeway

Miinukset: Bed was uncomfortable. Shower had no water pressure and shower head leaked. Waffle maker timer didn’t work so burned food. Eggs were Luke warm.

Plussat: All of it - breakfast was great, room was comfortable and very clean, staff was very friendly and helpful.

Miinukset: Nothing could have been better.

Plussat: Love the breakfast buffet and cleanliness. Staff are very helpful.

Miinukset: I am used to my foam topper so the beds seemed a little firm.

Plussat: Clean and comfortable

Miinukset: The bed made noise with every move! And the people above us sounded like elephants!

Plussat: Comfortable good breakfast

Miinukset: We heard every footstep up stairs

Plussat: cleanliness

Miinukset: No refrigerator

Plussat: Breakfast was pretty good. Loved the passion fruit mango juice!

Miinukset: Maybe because I thought there would be a fridge and microwave, I was more disappointed. It was also weird having the coffee machine in the bathroom.

Miinukset: The evening desk clerk was very unpleasant. I asked about restaurants for dinner, and she handed me a paper showing all eating places in the area. There was no recommendations, conversation or smile. Extremely unfriendly, needs to work on customer service

Plussat: I was traveling alone. Felt very safe and secure. Had nice clean facility. Had good restaurants around the area. The breakfast in morning was wonderful.

Miinukset: My bathroom had a shower, not a tub. Wished there was a tub.

Plussat: Could not hear plumbing noise from other rooms - nice. Quiet room until the early risers get going. Hot breakfast included was good. Very clean.

Miinukset: No mini fridge; the doors to the rooms slam shut when closing causing other doors down the hall to vibrate, not great at 6:00 a.m., when the early birds get up; and the sliding shower door wouldn't stay on the rail ...

Plussat: Very nice and comfortable room. Excellent location for shopping in town.

Miinukset: Everything was fine for me.

Plussat: Good shower

Miinukset: Breakfast was weak

Plussat: I liked that the staff were very helpful when I asked questions about the area. Having a breakfast is always a great thing, as you don't have to look for a restraunt.

Miinukset: No I liked everything

Plussat: Room was clean with new carpeting, drapes and bed covers. Location is pet friendly with a low fee.

Miinukset: Rooms did not have an adequate climate control. It did not appear that there was a thermostat so that the wall unit would shut once a comfortable temperature was achieved.

Plussat: The room had everything we expected. It was neat and stocked.

Miinukset: The breakfast was good, but there could've been a few more options.

Plussat: Convenient location

Miinukset: Booked online and when I got there it was for a 1 queen bed. There were 3 of us. Wouldn't put us in at least a King bed room but offered to charge us more for a 2 bed room.

Miinukset: Charged extra for pet. I had put down that I had a pet when I booked the room.

Miinukset: When we got there we waited a very long time for the people in front of us to finish up and it smelled like someone had just peed! Front desk is the same place as the breakfast area. We had prepaid for our room and it was too late to find somewhere else.

Plussat: Convenient, clean , and good staff !

Plussat: Great location and very clean.

Plussat: A perfect place where to stop and rest while road tripping in Utah.

Plussat: Location

Miinukset: Cleanliness. Mold in toilet bowl

Plussat: Had a decent hot tub

Miinukset: Room was cold heater didnt work

Plussat: It was clean, had good choice for breakfast and close to interstate highway.

Miinukset: No elevator to second floor. Desk clerk's english language very difficult to understand.

Plussat: It was a good location and quiet

Miinukset: The biscuits had mold on the bottom of them and the pastries were old and stale. And then the guy that was cleaning kinda hurried people out of the breakfast place right at 9. I just wanted to be able to enjoy my breakfast without being hurried.

Plussat: Great breakfast

Plussat: helpful manager

Miinukset: no elevator

Plussat: Clean and comfy

Miinukset: How nice it was and safe for are truck and trailer

Plussat: Staff was very friendly. Manager was good humored and ran to our car when we left something in the room.

Miinukset: The only down side was incense burning in the lobby in the morning. It was sooo strong and overwhelming.

Plussat: Beautiful new building and room.

Plussat: The room was very nice!

Miinukset: I had booked the hotel because I played in an all night tournament. I planned on 4 hours sleep. The manager refused a late checkout and verbally yelled at me in the hallway for taking my Continental breakfast to my room.

Plussat: The owner allowed us to check in early after traveling all night which was amazing! The rooms were spacious & very clean & management worked with us to get rooms side-by-side due to the physical condition of my patient! The facility itself was very spacious. The hotel was easily accessible from the interstate, but yet had a view. Its located right along the main road so its easy to maneuver around the city without getting lost.

Miinukset: Honestly, the only thing that was below par was the breakfast, but that could partially be our fault as it was served from 6am-9am & we arrived around 8am, so the gravy was, at best, luke-warm & the rolls/donuts were a little dry.

Plussat: ease to check in, easy to find location

Miinukset: the bathroom light was really dim and on a timer, after 5 min it would turn off

Plussat: Nothing

Miinukset: Yes, waiting for front desk staff, had to call on telephone to get them up front, carpet dirty, shower head not working, noise from street, bed very uncomfortable and 5am trash truck pickup, breakfast not good, need I say more?

Plussat: The breakfast was good.

Miinukset: Pillows were like sleeping on round balls. No refills on drinks, except coffee.

Plussat: clean room...fabulous air conditioner, quiet

Plussat: There was nothing to like about this hotel. Whatever star rating you give this hotel is not worthy of that. For a 3 story hotel it had only one luggage rack that was build in 1902. It is a dark gloomy hotel. In the morning there Is no staff @ the desk

Miinukset: A breakfast was included. On the menu they state the warning about raw food and then they have the nerve to serve you a piece of bacon that the complete strip is nearly all raw. Ordered over eggs & one came out broken. Menu stated hash browns & were not

Plussat: The staff were extremely friendly and made sure we had a good stay. Rooms were huge and very clean and despite being on the main road through town it was very quiet

Plussat: Location

Miinukset: The poor plumbing.

Plussat: Room was clean. Staff was attentive and helpful. Newest and nicest Motel 6 that I have ever been to, but these positives were greatly overshadowed by the negatives.

Miinukset: Extremely noisy, lack of soundproofing and also crowded. Small room, hard bed. Had a very poor night's sleep for nearly $140! The most I have ever paid for a Motel 6. No coffee in the room.

Plussat: The pool was closed when we got there due to the hotel not having a permit. We were told there would be coffee between 630 and 9 am and there was no coffee made. We tryed dringing the front office but no one amswerd

Miinukset: Everything our room was dirty the staff was rude and didnt help

Plussat: Bed was good. Towels were good. TV was good. It was quiet. Located in a good spot. The front desk gal was very nice and helpful. .

Miinukset: The place needs some love.

Plussat: The mattress was comfortable

Miinukset: The hallways smelled awful and the carpeting was dirty. There was an awful smell of cigarette smoke in the hallways although the rooms were okay. There were no shampoo or conditioners only hand soap. The clerk was very confused and required assistance.

Plussat: The drawers were broken, the room was filthy, beds were hard and didn’t smell clean

Miinukset: All of it

Miinukset: The hotel is run down and dirty. Appropriate for the price.

Plussat: Location

Miinukset: It sure would have been nice to use the pool & hot tub ( both were CLOSED ) . My last night the heater did not work , I mentioned it to staff at check out , his remark was " oh ya" . Really . I don't think that was the proper response AT ALL ! I would AVOID this place !

Plussat: Dog

Miinukset: Dog friendly and reasonably priced. More people travel with pets now and many hotels chains do a poor job of filling the need at affordable prices. Lady at check in was very friendly and helpful.

Plussat: The desk person was very apologetic that they sold our room and did not have two queen room to substitute

Miinukset: They sold our room on a very busy weekend and we had a hard time finding another one. We had to buy a cot for my child to sleep on. We rented this hotel because it had a pool only it was closed due to being inspected by the state.

Plussat: Check in was easy and the room was clean. The woman working the front desk was professional and nice.

Miinukset: More than half of the outlets in our room didn’t work, which is a bummer in the day and age where we rely on cell phones for alarm clocks. We had to plug them in in the bathroom because I couldn’t find one that worked anywhere else in the room. The room wasn’t very quiet, and the heater would either blow full force or not at all, so we had to decide between being much too cold, or majorly over heating.

Plussat: Location was perfect, room was clean and comfortable.

Plussat: It was available and on the cheaper side, still not cheap enough for what we got.

Miinukset: Communication is a big problem. Also staff doesn't appear to understand common hotel practices here in the U.S. They asked for a cash deposit at check in and were content to take whatever cash we had available - which happened to be $8. They did not refund it at checkout, and we forgot to ask. We booked the family room and paid more - it was not worth the extra as it was just as cramped as a normal 2 queen room.

Plussat: It was somewhere to sleep.

Miinukset: Everything.

Plussat: The price & location

Miinukset: Lady who checked us in was not friendly. When I went to check out no one was available to help me. I had to stick my key through the front door. It was a non-smoking room that smelled like smoke.

Miinukset: Rooms not cleaned daily. Beds not comfortable.

Plussat: beds were is separate rooms, unexpected bonus

Miinukset: the shower would not maintain an even temperature

Plussat: Microwave and fridge in room.

Plussat: Nothing

Miinukset: Staff

Plussat: The property as expected, was old, and dingy. We were in town for a race and all other properties were full at the time we reserved.

Miinukset: I was told I had until September 4th to cancel. Which apparently meant that I had to cancel by midnight on the 3rd. When I try to cancel my reservation thr morning of the 4th, it was denied. I expected an older roadside Motel, the broken tile in the bathroom was pretty gross though.

Plussat: cereal & cookies does not a breakfast make We left early as the conditions were just too much to take

Miinukset: cockroaches

Plussat: Absolutely nothing

Miinukset: Filthy. Worried about bedbugs.

Plussat: nothing- this place is a dump

Plussat: I liked the location.

Miinukset: the room was not clean when we got there our TV didn't even work. I asked for maid service and got told sorry she called out so deal with it. The staff was rude. It definitely wasnt worth my money.

Plussat: The man at the a front desk check in was great!

Miinukset: I just want to start off by saying seriously can you at least update the listing property. When was the rooms throughly updated. I worked at the Nights Inn 17 years ago and the rooms are the same. The beds are hard and definitely not Queen Size. More like Full Size. The linens where scratchy and smelled strongly of antitceptics and Bleach. The pillows are so flat that why bother using them. How clean they are not sure. Seriously think I got an eye infection from them. Unable to sleep properly due to this is not a hotel for just out of towners. This also hosts locals who live there with their families and are running in and out all damn night. Upon walking into our room it was just cleaned and not aired out and again the strong smell of chemicals hit as soon as you opened the door. The bathroom sink constantly dripped all night long at a steady pace no matter if you used the sink or not. The mini fridge was not cleaned out and had some mold it. Inside the bathroom the towel rack is not properly secured and is basically hanging there. The wall by the toilet and toilet paper holder had what I assumed was blood or boogers or worse. I don’t really want to speculate. I could of gotten better sleep in my damn car then in that room.

Plussat: The outside of the hotel looked nice.

Miinukset: The bedding hadn't been washed, the bathroom was ice cold, the toilet was broken, leaking and constantly running and we couldn't flush it and the staff refused to fix it until after check out after 3 days and wouldn't move us to another room.

Miinukset: This hotel was super ghetto, pictures online make it look like a decent place but all the beds looked like they were still from the 80’s. The bed frames were literally just 2x8’s in a square.

Miinukset: Definitely a budget room, which was expected. Beds were comfortable and staff were friendly, but when we checked in there was only one towel in the room, no wash cloths or hand towels even. There was also no garbage can and the very end of one roll of toilet paper. All were easy enough to solve, but I travel a lot and I’ve never experienced basic misses like th we before. Housekeeping clearly wasn’t at their best when prepping our room.

Plussat: The room was clean and comfortable the front desk person was great at check in

Miinukset: We specified when we’d be arriving (around 3 am), when we got there we called the number written on the front door and the woman who answered said she would go find the guy who does check ins. We waited for a few minutes, called the number again several times with no answer, and knocked on the door that they specified was a last resort to try if no one was answering the phone. We got nothing! Why answer the phone if you’re not even going to help us? We had already paid for the room and with no where else to go, just returned home to Salt Lake City. It was so bizarre and disappointing.

Plussat: Location. Price. Friendly staff.

Miinukset: TV remote did not work. Continental breakfast was a bit lacking. On site manager appeared to have a lot to do.

Plussat: Location and price

Miinukset: Walls were thin. Noisy neighbors. No conditioner provided. Only one tiny bar of soap was provided. The table looked like it had been wiped down with a dirty rag.

Plussat: NOTHING!!!!

Miinukset: The rooms smelled so bad. The carpet was so dirty I wouldn't walk on it without shoes and the chairs were the same. The bathroom door didn't even fit and wouldn't close. There were holes and paint missing on the walls. To many undesirable people just hanging around outside. even with our vehicle locked I still worried about someone breaking into it!! Don't waste your money at this place!!!

Plussat: Clean. Good value for general area of country and time of year.

Miinukset: Tepid water temperature for 9 am shower.