Guesthouse Rochester

Location

The room, pool area, and location were nice. When we came to the desk for check in the clerk was out having a cigarette. She saw us come in but she would not come in for about 10 minutes. The gentleman in front of us was telling her about some smelly brown liquid coming up in his sink. She did not seem concerned and told him to just wait for the liquid to go down and wash out the sink. She was sort of rude to all of us. The next morning we had a terribly strong odor of bleach coming up from our sinks. My sister in law could barely breathe. Again, the blonde desk person was not concerned. Customer service was horrible.

Breakfast was good

The front receptionist when we arrive from the airport was the most unfriendly person. A person like that at the reception, you will lose business Limited towels provided, limited shampoo. The unfriendly lady receptors was the worst. The young man receptionist in the morning was very helpful. Breakfast was good.