The hotel room was dirty including the bedding. The bed was EXTREMELY uncomfortable, I woke up with back pain everyday! We ate at the hotel for breakfast 1 morning and the woman waiting on tables was extremely rude. The food and drinks were overpriced,
Everything!!! I would not recommend anyone to stay here everything was horrible including the parking garage that they would have rows shut off so you could not get out properly.
Yeah the hotel charged my card that I put for incidentals they took a extra 110.46
The location was perfect for my trip
Some of the hotel staff are not friendly. The hotel advertised free airport pickup and when I called for a pickup they told me they no longer offer free shuttle. They charge $2.00 for a bottle of water but thereâ€™s no sign indicating is not compleme
The ease of checking in and checking out
The room smelled of cigarettes and body spray. Which is strange seeing as itâ€™s a non smoking facility
The room I stayed in smelled like Marijuana and cigarette smoke. The people above was having a fight and argument at 4am in morning. When we stepped out of our room the halls smelled like Marijuana very disappointed.
next door to the gala I attended ... nice and convenient.
I did like the decor inside the hotel, it looked upscale, welcoming & clean. Also the staff was generally very nice and friendly.
I will never stay here again because of the location & parking. You have to park in the parking garage & walk up the alley to a very poorly marked walk-in entrance. It's a hassle to get in & out. Parking was $16.80 for one night.
Staff were very helpful and friendly. There is no additional fee for parking. The room was very spacious and comfortable. The location is close to museums and Blue Cross Arena.
Hilton Garden Inn Rochester Downtown sijaitsee keskustassa, ja Blue Cross Arena ja Eastman School of Music 10 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja express-sisäänkirjautuminen. Tämä hotelli tarjoaa liikeasiakkailleen 2 kokoushuonetta. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla pyynnöstä) ilmaiseksi.
Perustuu 125 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hilton Garden Inn Rochester Downtown on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.