Rocky Mount hotellia

Plussat: People working there were so friendly and accommodating.

Miinukset: My mother-in-law and I had bites on our legs and arms after sleeping in the bed.

Plussat: Breakfast was great as always at the Hampton Inns we have stayed at.

Plussat: Location. Comfort. Breakfast

Miinukset: No

Plussat: The bed was very comfortable. Shower was great.

Miinukset: The cockroach that we killed.

Plussat: It is always clean and friendly helpful comfortable great location ,looking forward to earning a free night stay

Plussat: Pool and the breakfast

Miinukset: The carpet in our room was very sticky and the cleanliness could have been much better

Plussat: Location, Friendly Staff, Clean Rooms, and Free Breakfast

Miinukset: None

Plussat: staff was friendly and helpful

Miinukset: Need to upgrade rooms, new carpeting and renovated bathrooms

Plussat: Very very nice.

Miinukset: Not enough seats at breakfast. Of people that were finished just kept sitting and talking not worried about other people having place to sit

Plussat: all good

Plussat: The hotel is convenient to RT95 and local restaurants.

Miinukset: We booked via Kyak that in turn led us to Expedia. The room with a king bed we booked and paid for was unavailable when we arrived. Additionally they could not refund us the price difference between the king and the room we stayed in. Otherwise the hotel was fine. The staff was extremely friendly as well.

Plussat: Room was quiet. Front desk staff very friendly.

Miinukset: Bathroom outdated. Floor dirty. Shower door surround had slimy black mildew, especially door sweep.

Plussat: Great stay

Miinukset: Location

Plussat: Very nice staff

Miinukset: the room smelled like mold

Plussat: Great place to stay.

Miinukset: No

Plussat: Comfortable bed and pillows and linens top notch.

Miinukset: Advertised Indoor pool but NOT heated, very disappointing, as was the advertised free breakfast that didn’t exist.

Plussat: Room was nice and comfortable as was the bed and linens. We used the pullout sofa bed and it was very comfortable. The only negative was 1 of the 2 elevators wasn't working so it was taking forever to use only 1.

Miinukset: The stairs entrance was outside and was locked and staff wouldn't unlock to let us use

Plussat: Location and the gentleman that checked us in very nice.

Miinukset: The dead bolt didn’t work on our room and the the person on duty at 4 am was no where to be found.

Miinukset: The indoor pool was cold

Plussat: Convenient, clean and welcoming.

Plussat: Comfortable bed. Very clean.

Miinukset: Ac alittle loud coming on and going off.

Plussat: Rehab on the facility well done! Excellent upgrade to everything! Restaurant is a good addition and quality food.

Plussat: helpful staff

Miinukset: food not great

Miinukset: The sofa bed was very uncomfortable.

Plussat: It was exactly what I expected from a property associated with Hilton. It was centrally located and close to where I needed to go. The front desk staff was friendly and helpful. I visit family in Rocky Mount often and this will be my hotel of choice.

Miinukset: No complaints.

Miinukset: Couch in room very dirty. We would not sit on it.

Plussat: The excellent customer service by KENYA, the COOKIES, and THE BED! My daughter worked out at the gym...now she is interested in getting a membership at a local gym! I will be back to rate the POOL! Thank you SO much!

Miinukset: Everything was great!

Plussat: Comfortable bed and pillows, and does not allow pets.

Miinukset: No free breakfast offered, had to pay at an adjoining third party restaurant of sub-par quality. Also lobby décor was dated, and bathroom was on the older side.

Plussat: Friendly staff clean room and comfy bed

Miinukset: No breakfast

Plussat: Very comfortable beds and plenty of comfortable pillows.

Miinukset: Fewer television channel selections than other hotels in which we've stayed.

Plussat: Ease of access off 95

Miinukset: There was no shower curtain, the phone didn’t work, the Direct TV went out, there was a power outage, and a strange noise in the bathroom.

Plussat: Good location, very friendly staff

Miinukset: A bit dated though renovations are planned. Does not offer free breakfast

Plussat: Top of the line....all the way.

Plussat: Quiet and friendly staff

Plussat: Bed and pillows

Miinukset: Bathtub drained extremely slow.

Plussat: The staff was a very accommodating from check in to. Heckout wven Locke's my key in the room and they helped without a. Issue.

Miinukset: I would love a later in room dining experience but I understand.

Plussat: LOCATION, FRONT STAFF....ESPECIALLY HOTEL EMPLOYEE ON AFTERNOON DUTY, SO HELPFUL, FRIENDLY. A REAL DELIGHT. ROOMS ARE COMFORTABLE AND MEET OUT NEEDS. DELICIOUS COFFEE.

Miinukset: I do wish they offered a light breakfast, if only sweet rolls, coffee and juice. Would be nice.

Plussat: Somehow, the system booked me 2 rooms. I was not aware until I got there. The hotel cancelled one of the rooms. I have booked several hotels for this trip and all have been 1 room. Please credit me for one of the Rocky Mount rooms.

Plussat: The gentlemen that worked at night was about the only thing pleasant about the entire stay. He ensure everything that I stated was wrong he tried to fix.

Miinukset: I asked for sheets to be changed because the first set on the bed was covered in what appeared to be animal hair and blonde and black human hair, told me staff wasn't scheduled to clean the room but once per week. I could get sheet and change them myself. ( I did because its the holiday's and I had no where else to go) this is in the second room. First room as soon as I turned on the lights roaches were running all over the place

Plussat: The entire staff is extremely talented for what they do

Miinukset: Beds are way to soft.

Plussat: The staff was great the location was great the room had enough space and very clean the bathroom was clean....I would definitely stay there again...and I didnt have to pay a deposit when I made reservations...

Miinukset: No

Plussat: clean

Miinukset: nothing

Plussat: the location

Miinukset: Cold room.

Plussat: Everything was great

Miinukset: The hall smelling like smoke

Plussat: Everything it was very clean and everyone was nice.

Miinukset: No

Miinukset: Roaches, old, run down

Plussat: The staff was just great. I saw three different front desk staff members and they were all very professional, and great interpersonal skills.

Plussat: Room was a surprise. A recliner, instant popcorn bag if I wanted. A full kitchen!

Miinukset: Only the toilet was a minus. Cheap flush, too low, seat was loose, and too thin toilet paper

Plussat: The room was beautiful. The room that they gave us had a full kitchen fully furnished with all appliances. It had post and pans and silverware. EVERYTHING we needed was in that room.

Miinukset: I did not like the smell of the room. It smelled like it had just been treated for roaches. I do appreciate that they treated for roaches. But the smell was very strong and it had me coughing & sneezing for quite a while. We had some spray that we sprayed

Plussat: Great breakfast !!!

Miinukset: The AC next to the bed Vibrates horribly

Plussat: Comfortable stay. Loved in room Netflix

Miinukset: Some of the fixtures in the room were older.

Plussat: Excellent room with fully functional and equipped kitchen.

Plussat: Friendly staff .

Miinukset: No

Plussat: It was very centrally located and the breakfast was very good. well done ladies!

Miinukset: i don’t like having to wait at the front desk until you decide to come from the back and make an appearance without an apology for making me wait.

Miinukset: Beds need to be upgraded

Plussat: The rooms are extremely clean the beds and pillows are very comfy.

Miinukset: Check in was quite confusing. I stayed at this hotel twice within 10 days the first time I was asked to pay an $89 pet deposit which I did even though I have an emotional support Australian Shepherd. The website says it’s $40.

Plussat: Comfy beds

Miinukset: Room smelled and their were ink stains on comforters. Stained couch. Didn’t seem super clean

Plussat: Plenty of space

Miinukset: The furniture needs updated

Plussat: Clean

Plussat: Kitchen appliances Bathroom vanity Sectional sofa

Miinukset: Bed size

Plussat: Very clean. Had mix up in the beginning with me gaining entry to my room but the manager acted swiftly and made it right. Zero issues

Miinukset: Very clean with a great staff. I will definitely stay everytime im in this area.☆☆☆☆☆+☆

Plussat: Helen, the woman that staffs the office, is a delight. Always helpful, always cheery.

Miinukset: Everything else. It’s dirty (see photo of the clump of hair in my bathroom when I checked in). The beds are uncomfortable. I’m not sure the comforter has ever been washed. The key cards deactivate constantly This is the sort of place people film dystopian murder shows in.

Plussat: My room was very clean, appliances were in good condition and operational, plenty of parking, and the location was in close proximity to major highways, restaurants, and any shopping needs.

Miinukset: Although it was a smoke free facility, my room smelled like cigarette smoke due to the ashcans outside the door. Window blinds were good but I would have been more comfortable with curtains too. Above average sound carried in from other rooms.

Plussat: Most of all the manager, Helen Snyder. She’s a remarkable person and is very ably running a good facility. It’s not fancy or particularly updated but it is incredibly clean and tidy. Carpet seems new. Bathroom roomy and everything worked, including a strong hot shower. I liked the very large suite Helen gave me. Ask for Room 103. You won’t be disappointed. Large living room, functional kitchenette, BIG bedroom with very comfy King bed. Perfect for 2 people or even 3 if they have a cot. Location is not far from I-95 exit, but if you’re driving south, don’t take the first Rocky Mount exit because it takes you on a 7-mile country road. Take the second exit instead - less than a mile from the place. Applebee’s is 2 blocks away and served a very tasty dinner. There are other restaurants close by also. And the price is excellent. I had no complaints whatsoever and would happily stay there for several days.

Miinukset: It seems due for some updated decor. It’s dated and a bit old-fashioned. But nothing seemed worn or dirty; quite the contrary! I think it just needs some new fabrics, maybe a better LR chair, a more modern style, etc.

Plussat: Great staff great stay

Miinukset: Nothing but a restaurant within walking distance of hotel... Not a big deal if you have car, but mine is in shop.... But I am nitpicking... Great place

Plussat: The location was clean, beds were comfortable and the staff were friendly and helpful.

Miinukset: I didn’t like the fact that the breakfast items were limited. I don’t care for Starbucks coffee and there were no other choices.

Plussat: The staff at this hotel are amazing people. They went above and beyond to help with issues that we had not related to our hotel stay. I can't say enough about the check in clerk and the waiter.

Miinukset: As a former housekeeper, my standards for cleanliness are pretty high. This hotel had hair on the sheets and dust on the picture frame. An automatic failure for inspection. I just wish the room would have been just a bit cleaner.

Plussat: The staff was awesome.

Miinukset: It advertised a restaurant. It was only breakfast (you had to pay for and it was high) and then it only opened after 5. Did not like menu.

Plussat: great breakfast

Plussat: Everything

Miinukset: Nothing

Miinukset: Replace Plumbing way to Old

Miinukset: A/C was ridiculously noisy.

Plussat: We only stayed 1 night, next trip we would like to stay longer ,hotel was very nice and the staff very professional and kind.

Plussat: We arrived late - in time to head to bed - then we left by 9:00 a.m. the following morning so I didn't get a chance to do anything other than sleep. The facility was very nice, though.

Plussat: Nice bed, clean rooms.

Miinukset: Limited breakfast. Small rooms.

Plussat: The sign clerk was so pleasant and informative.

Plussat: The breakfast was really good; better than the other Country Inn and Suites in Harrisburg PA. The staff was friendly and the pool was nice!

Miinukset: Nothing really

Plussat: I was upgraded and this so impressed my date that she agreed to another 30 years together!

Miinukset: Pool was cloudy

Plussat: The location was great, however at 7:15 am there was no hot food left in the Buffet, this was a huge disappointment. We can overlook the dirty old carpet in the room as it was a cheap price but not the breakfast.

Miinukset: Very dirty carpet, but otherwise the room was ok.

Plussat: Property was nice but we got very little sleep because of noise above our room from occupants. I lost count on how many times I called the front desk, was never offered a different room

Plussat: Convenient location.

Miinukset: Nothing.

Plussat: Great amenities and value

Plussat: Close to highway and several restaurants

Miinukset: Needed more staff to check in. Busy weekend with volleyball tournament. Everyone checking in at same time

Plussat: Weak breakfast

Miinukset: Noise in hallway

Plussat: Everything was clean, breakfast was good

Miinukset: Building was a little older

Plussat: Lovely hotel

Plussat: Location breakfast

Miinukset: Dated furnishings

Plussat: The staff was very friendly the property was clean.

Miinukset: What I did not like was the noise from the person over my room I had a hard time sleeping because someone with maybe a small child just ran and ran and made all types of noise I did bring it to the front desk and they did offer to compensate me for my inconvenience but of course that was just an empty promise. I thought there would be more breakfast selections and the eggs were not fresh I saw the lady put in the egg patties in the microwave to heat them up to put them out to be served.

Plussat: The location of this hotel was ideal for us. Close to family members.

Miinukset: The one thing we did not like was we were unable to connect our computers to the internet. Had work to complete but was unable because we could not connect.

Plussat: The front desk clerk how assist me with my situation and the location was not a far drive.And I must add she showed the video to maintenance....I don't know what happened after that. She did her best to soften my experience.

Miinukset: The eggs looked artificial and tasted the same ...as soon as I enter the unit I saw a big brown roach by the nightstand so I killed it I was to tired to deal ask for another room but I should have because all through the night I kept opening my eyes ...the next morning I saw another big brown roach by the sink outside of the bathroom so I took pictures and a video to let management know and to get compensate me for this horrible experience...I was told by the front desk clerk to contact corporate because the manager was not working that day...she gave me the corporate's number the name and hours of the mangers....please address this matter ...I still have the pictures and videos. My email address is emailflow247@gmail.com. Thanks James Bryant.

Plussat: Enjoyed the microwave. Water in the shower was strong and forceful.

Miinukset: Coffee was terrible. Decided not to have breakfast there.

Plussat: Room is very clean and comfortable.

Miinukset: The breakfast. The milk steal, the eggs and sausages dry (I guess from yesterday left over)

Plussat: When I got there the lady at the desk was very nice. the breakfast was great. It was very close to a event we was going too.

Plussat: Nothing. The star system was over rated.

Miinukset: Had to watch car all night as we were afraid we were targeted by the 3 guys watching us. Found a rodent electronic devise which alerted us to other problems. Breakfast poor as the sausage made me sick and the eggs could have been used as frisbees.

Plussat: It was quiet

Miinukset: Slept on the same sheets for 5 days. Huge crack in window and the outside screen was torned and hanging off. I had to go to the front desk twice just to get cups because none was left in room. I had to ask about my room to be cleaned and in 5 minutes the

Plussat: Location

Miinukset: No access to atm

Plussat: Everything was was wonderful. The rooms are clean and comfortable. There is hot breakfast daily. Each room come with a microwave, refrigerator, blow dryer, a iron, and a coffee maker.

Miinukset: Even though there's a hot breakfast, they have the same hot items everyday. Changing up often would be a plus. Oh, add instant frits to the breakfast bar would be nice as well.

Plussat: Very close proximity to my event.

Miinukset: No, it was a nice room

Plussat: It was close to everything I needed to do.

Miinukset: No

Plussat: The best thing about this hotel was the location Andy's of getting there off the highway

Miinukset: What I didn't like the check-in time was 2 o'clock we got there about 2:30 and we had to wait about a half hour because they hadn't even begin cleaning the room the floors were not thoroughly vacuumed. Debris was left on the carpet

Plussat: The room was nice, nice tv

Miinukset: It had no wifi, or it was poor quality. I couldn't connect to it.

Plussat: No breakfast provided

Miinukset: Bed uncomfortable Too expensive Open vent in ceiling

Plussat: The front desk guy.

Miinukset: Drug hotel and welfare abundance. Didn't really feel safe.

Plussat: Perfect room temperature- very clean - great water pressure - the non smoking room had no smell of cigarettes like other small hotels do - for my needs was perfect

Miinukset: The lobby has a strong cigarette smell - but very clean - for people allergic to smoke could be a turn off as first impressions

Plussat: It might be the worst hotel I ever stayed. Not just find the cockroach and it seem really no safe. The pic in booking is really kind tricky because it was not clean as it.

Miinukset: Staff and furniture and cleanness

Miinukset: People congregating in parking lot drinking alcohol. Beer cans on lawn. Towels and sheets were laundered but still stained. Neighboring room was very noisy. Door security latch looked like it was broken off by a forced entry and reinstalled.

Plussat: very friendly,helpful,

Plussat: I got to sleep after being on the road for 18 hrs

Miinukset: No coffee maker in the room you have to know to ask for it when you check in no complimentary coffee in the morning the sheets and towels appear to have what look like feces on it they claim a 99% a rating but clearly my room had not been changed over I had to put my stuff on the bed and wrap up on in my blankets

Plussat: That I could relax

Miinukset: Customer service was not so good

Miinukset: My room was a mass broken shower curtain from the wall the phone was split in half in the room it was 2 tvs in my room one was broke the sheet wasn't clean on one of my beds i will never stay there again.

Plussat: Nothing really, location close to hosp to see mom, thats it

Miinukset: Hotel in dire need of update, cpts stained and rippd everywhere, bedding disgusting, stains and burn holes, no comp shamp/cond. Tried to bill ne at chk in, demand cc. Couldnt chk out ,comp not working, no receipt, said would email, but still havent rec it yet. Bad hotel stay away. Got pics and video.

Plussat: 4

Miinukset: I did not like it because I was on the floor with pets and it was not clean

Plussat: I had somewhere to sleep that weekend.

Miinukset: I first went in and saw two roaches.Tv channels was bluury not all but some.My sheets had stains on them.Tub was not cleaned good.Roll of tissue about empty. Housekeeper and guest fussing so loud it woke me n my fiancee up Sunday morning.trash in ice room

Plussat: Customer service was excellent

Plussat: Location

Miinukset: So many cockroaches. The Cockroaches and flies were everywhere. Being woken up by cockroaches crawling over you and your unwashed blanket is nasty. The walls had holes punched in them. The quickly smeared on unpainted plaster was laughable. Tub broken

Miinukset: They don't have refrigerators in your room it's an additional charge to use one! They also had roaches in my room witch was very uncomfortable!

Miinukset: The first room had blood smeared on door handle and wall was not clean. Second room was on first floor near front desk staff was noisy and loud would not stay here again

Plussat: The staff was very nice and helpful !

Miinukset: Everything was good, no dislikes !

Plussat: Price although they tried to up charge me for the room when I was checking in...

Miinukset: Handicap shower is broken and toilet constantly runs

Plussat: N/A

Miinukset: The Linens has stains all over them. The room was grungy. The bathroom was tiny. The staff acted like they had better places to be. It was all in all a bad experience.

Plussat: Location

Miinukset: The rooms had no microwave or fridge raider and it was not the price I booked it for...

Plussat: Daily rate was decent for what we got.

Miinukset: Location wasn't the best. Didn't clean room or give us fresh clean towels one day. Some guests were questionable.

Plussat: it was decent for one night which is all we needed

Miinukset: the floors were disgusting, bathroom disgusting and overall just not clean. we didn’t feel comfortable at all and decided not to stay there again on our way back from Florida. it’s fine for one night but I wouldn’t recommend more than that.

Plussat: This was an older hotel but clean. The staff was very kind as we had to leave a day early due to illness. No issues with billing.

Miinukset: Just older with no elevator.

Plussat: Nothing

Miinukset: Yes

Plussat: Price was a value. The people at the front desk were very nice.

Miinukset: Slight odor when we first got there. Room needed to be painted and updated. The motel was farther from I-95 than I thought.

Plussat: nothing

Miinukset: not really. it is an older building that has NOT been maintained and brought into the 21st century.

Plussat: nothing

Miinukset: The operation and facility was a total disaster. First room not cleaned from prior occupants, no maid service. 2nd room was filthy, beds were made but BUGS visible on the sheet fold (I have photos if you want). Please confirm all charges credited.

Plussat: Staff was friendly

Miinukset: The rooms need to be updated and sprayed for bugs

Plussat: The room was spacious.

Miinukset: The hotel room could be a lot cleaner, there were stain on the walls, the floor was sticky, the sink was cracked, the tub was dirty. The pillows were lumpy and sheets a bit stained..

Plussat: The location and the man who check us in

Miinukset: The room was very poor

Plussat: The room temperature.

Miinukset: The room was DIRTY! The pillow cases were filthy! The water in the hotel lobby had been there for at least 4 days per the staff person checking us in. Our room was near the pool, so there was so much noise!

Plussat: Location was ok

Miinukset: Place is in serious need of a upgrade. Best way to describe it as it seemed tired. Felt shabby. Mattress was terrible, felt like I was going to fall in on one side of it. Didn't feel like toilet was flushing good.