Charming Navona

The fantastic thing about this hotel is the location. It's in a great place for visiting historic sites, shopping in little boutiques and a lively nightlife. Apart from that, everything was disappointing.

The room was very basic. I saw a previous guest had suggested putting kettles in the rooms. Well, far from having a kettle, it didn't even have a glass or plastic cup to drink water from. The wardrobe was too narrow to hang clothes in, so I had to keep my clothes in my suitcase. It wasn't very clean either. The curtains were far too long - they dragged on the floor and were dirty and dusty. I mean, come on - is it too much trouble to get curtains altered? The only rubbish bin was a tiny one in the wet-room, so I had to take my rubbish out and find a bin somewhere in the street. When I lifted the plug out of the washbasin to allow the water to flow out, it had long black hairs wrapped around it (not my hair colour, or length). A few minutes into my first shower the water suddenly went ice cold and I had to wash in freezing water. I reported this, but nothing was done about it, which meant I had no hot water throughout my whole stay. Luckily I was only staying for two nights. On my last day, the entrance door to the building malfunctioned, so the entrance code didn't work. Finally, the "generous breakfast" is : 1 small cappuccino (or tea), 1 fruit juice and 1 croissant. That's a joke, right? I've visited Italy many, many times (including Rome once before) - from the lakes in the north, to the southernmost tip of Sicily. I love the country and the people, but this was truly the most disappointing place I've stayed in. I very rarely leave bad reviews, but I felt I had no choice on this occasion. I honestly advise you not to stay here.