Roman Holidays

First of all, our train was late and we had been traveling for several weeks. I set the appointment time between 3 -4pm for check in. I tried to call the number provided at 3:43pm to check in but no answer. I called and texted several times for the next 20 minutes with still no response. While sitting outside of the building there was a different number so I called and text. The gentleman was rude and informed me that since I did not schedule an exact time that I would have to wait for 20 more minutes. I had already been there 20 minutes. He showed up 35 minutes later to find that the apartment was on the 4th floor and the small elevator was broken!!! He was rude and couldn't be bothered with us an just kept arguing that this was my fault.. Anyhow, the room was very small, old, dirty and things falling apart! It was a distance from downtown area, limit taxi service in the area without calling for one. I would not stay at this location again!

The property is very close to the Vatican and it is in a nice building. Rooms are soundproof, which is very good because, the place is really tiny.

We had a late check-in and we had to wait for the manager's assistant for 30 minutes. They explained that there was some kind of problem, but still if you want to check-in later, consider other options. The room is really small and the floor was not cleaned properly. Also, the single bed is foldable and is not very comfortable.