The Hotel Zamora

I like the size of the room and the features it had for the “Spa Room”, the partial view of the water from my room was very nice. The roof top bar had brilliant views of the water and the city. I’d recommend for “1 Nights Stay only” anything past that is not worth your hard earned money. I chose this hotel because of the great pictures of the rooms and facilities, and I wanted to relax and not really have to stress.

The phone didn’t work in my room, it was attempted to be fixed, and still not working. No one ever addressed it and the hotel manager was not on duty during my stay, I called hotel reservations line to see if they can address the matter, they stated they sent the hotel a message to have someone contact my cell phone or email, I never got a response from anyone. The the lady at the front desk was very rude and gave no options in resolving the matter. I couldn’t call down to room service, I eventually had to use my cell phone to call the front desk so they can patch me over to the kitchen. I received my order by 2 friendly staff, however the food had flies all over it. I’m not sure what happened during the preparation and transportation of the food. The bath towels had long hair on them, that was from the observation of using not one but 2 towels. The furniture is tattered and dented, the ceiling light has scotch tape holding a pin in place. The room service book was missing pages front the book so the kitchen had to read over the phone my options. The hotel gives an illusion of being on the beach but it’s not you have to drive to gain real beach access. Overall I spent hard earned cash to stay 2 nights and I left feeling more stressed then I did arriving. So if you want to stay at a 2 star hotel with a 4 star facade this place is for you.