Salamanca hotellit lähellä Convento de Santa Clara

Plussat: The staff is pleasant but could not improve our situation (see below) even though the hotel seemed largely empty.

Miinukset: Several months ahead of time we requested a quiet room with 2 beds. Upon arrival we were given a room on the second floor, fronting the street and with trickling water pipes and other bathroom sounds being offensive.

Plussat: Good value

Miinukset: Take earplugs!

Plussat: Beautiful and comfortable

Plussat: Good location, excellent rooms, great service

Miinukset: Everything was fine

Plussat: Overall I enjoyed my stay a lot. The reception was helpful and the breakfast was great.

Miinukset: But, there were only one thing to be improved at this hotel, the super slow wireless network (charged). I could barely check my emails, and it was impossible to serf the net for more travel info.

Plussat: This hotel is stunning. We loved everything about it.

Plussat: the hotel is excellent - if you can affortd it or if you happen to get a good deal

Miinukset: nothing. it was perfect

Plussat: Excelent location. Very confortable.

Miinukset: Better directions

Plussat: Convenient location and excellent staff.

Miinukset: Not too keen on the restaurant menu - it hadn't changed on our return almost 3 weeks later!

Plussat: It was quite central, and the room was gorgeous

Miinukset: the parking is expensive

Plussat: Right next to the cathedral and walking distance to everywhere in Salamanca. Modern hotel with parking underneath. Quiet place.

Miinukset: Understaffed. Pleasant people, but too few.

Plussat: The location, within the historical centre of Salamanca, could not be better. Also, the hotel is very recent, so everthing is looking nice.

Miinukset: The air conditioning system is way too noisy, so it was difficult to sleep. I think we could not turn it down, which didn't help.

Plussat: room is nice and clean.

Miinukset: parking lot is small.

Plussat: Excellent location of the hotel. There simply is no better place to start your exploration of all the beauties of Salamanca. We stayed three nights at the hotel in Salamanca and loved every moment of it.

Plussat: Excellent hotel. In the middle of the old city. Fair prices but expensive parking place. Very gentile personnel.

Plussat: Beautiful room, so nicely designed and decorated -- felt like we were in an upscale apartment!

Miinukset: You could access internet for free in the lobby, but there was no place to plug in or set a computer, and you had to keep putting in a new code every 30 minutes.

Plussat: Hotel location right alongside cathedral was perfect. Room was modern and spacious and contrasted wonderfully with old surrounding. Staff was professional and helpful. Value was terriffic.

Miinukset: Not hotel's fault, but loud all-night revelers as this is a university town.

Plussat: Beautiful room. Great Location

Miinukset: Staff were not particularly friendly. Efficient but not especially friendly.

Plussat: LocaTION is excellent

Miinukset: Difficult to find using gps

Plussat: The beauty of the building, the proximity to the old town and our student daughter living in Salamanca. Exquisite furnishings in room, bath, hotel.

Miinukset: The electronic keycards provided for entering the room stopped functioning after about 36 hours. We got new ones 1 or 2 times each during our 4 night stay. No big problem, but perhaps fixable?

Plussat: The hotel was beautiful and the room was large and clean. The king-size bed was very comfortable. The bathroom was clean, large and very nice - a lot of marble and glass and double sinks. The location was perfect - walking distance to everything (Plaza Mayor and all the sights) yet away from the hustle bustle. Was also walking distance to the train station. Parking at the hotel was very convenient. Lastly, there was a free computer available for guests in the lobby.

Miinukset: My brother-in-law was given a hard time about ordering just a coffee when he got up in the morning. He did not want to spend for the buffet breakfast since we were going out later.

Plussat: Staff were extremely helpful and friendly. The hotel location was terrific. not on top of the noise but right near everything.

Plussat: This hotel is convenient for walking from the Renfe train station (about ten minutes by foot) and for exploring in Salamanca. It is right on the edge of the old town. We really appreciated the complimentary use of the computer for internet access. Very nicely appointed decor.

Miinukset: There were no English language tv channels!!!!! And this is categorized as a five star hotel!???? We understand that every language cannot be represented in a tv menu, but surely this hotel accomodates many international guests and should realize that English is a major language in the world.

Plussat: Concierges were excellent; taking all problems from parking/stopping/dealing with luggage in very busy area for traffic. This is very important when, like us, we are driving in an unfamiliar and busy city.

Miinukset: Breakfast area and staff awareness could be improved, but not a major problem

Plussat: Kaunis, tilava huone. Sijainti erinomainen. Ystävällinen henkilökunta.

Plussat: Erinomainen aamupalavalikoima

Miinukset: Aamupalatarjoiluun lisää henkilökuntaa

Plussat: Very pleasant and helpful staff, lovely rooms with attractive decor and furnishings, excellent location, large well appointed bathroom, excellent breakfast would thoroughly recommend a stay here!

Miinukset: Although the car parking good it was rather expensive!

Plussat: Comfortable hotel with good food and in a goold position to centre of city.

Miinukset: Service at breakfast could be improved - on two days staff forgot to bring drinks (tea). On one morning had to be reminded twice.

Plussat: the friendlyness of the staff; you feel realy at home there

Miinukset: The parking price - 15 € / day + taxes- is too high.

Plussat: The closeness to the train station and city center. Beautiful hotel and location!

Plussat: The location was really convenient, only a 10 minute walk from the old part of the city. The parking was also really convenient. The staff was professional and helpful.

Plussat: The location is very good only a few minutes walking from the centre. It is also well located to arrive by car. The hotel parking was expensive so we parked at another parking lot a few metres from the hotel and it was cheaper. The room is quite comfortable but nothing special.

Miinukset: During the weekend the breakfast starts only at 9am and I thought it was too late.

Miinukset: Old towels, dirty curtains

Plussat: Location is good.

Plussat: Room comfort & cleanliness

Plussat: Quiet room away from street. it was warm and comfortable at this time of year ,mid october

Miinukset: Cost of secure car parking and poor breakfast.coach party eat everything and what was left was unappetising

Plussat: Very friendly staff, convenient location.

Miinukset: Horribly noisy.

Plussat: atmosphere and small and local

Miinukset: reception staff knew little english but then they are in Spain

Plussat: comfort and flexibility to change rooms

Plussat: Very efficient checking-in process. All staff were very helpful and thankfully spoke English. Good room and good location.

Miinukset: No

Plussat: Good location

Plussat: Excellent location for walking into the town

Miinukset: Disappointed in the food when we stayed. Our Main course was just meat and some salad from a bag, not what the menu described, and no English translations.

Plussat: Friendly and helpful receptionists. Comfortable room with large tv screen which could be reprogrammed to receive English audio. Free wifi in the room via cable loaned by receptionist. Hotel was an easy, pleasant ten minute walk into Salamanca old town, over the Roman bridge.

Miinukset: Waiting staff in breakfast room were efficient but unwelcoming.

Plussat: Good location, 15 minutes walk across park and Roman Bridge to old city. Spacious, comfortable and quiet rooms. Pleasant and helpful desk staff.

Plussat: breakfasts were very good.

Miinukset: a little far for walking back and forth into Salamanca, but otherwise location is ok

Plussat: Very nice and kindly staff.. The rooms small but very comfortable.. For me very important, big and very clean bathroom..

Miinukset: Everything was fine..

Miinukset: difficult to deal with front desk. poor air conditioning in rooms

Plussat: We had interconnecting rooms with our friends. The rooms were large, comfortable and immaculately clean. Wonderful double wash basin area plus large bathroom with bath and shower. Excellent in every way.

Miinukset: It is farther to walk to the centre than indicated on the web site.

Plussat: An on site restaurant, reasonably priced. Also the sign on the hotel roof enabled us to find it.

Miinukset: The directions on how to find it - we found this a common problem in trying to follow the directions given on the website. They are too reliant on road signs and street names which are absent or misleading. Also the maps have no scales on them. If you miss a turn you are history. Located in an area where there were no other eating places.

Plussat: The hotel was of excellent quality and in an ideal place for walking into Salamanca.

Miinukset: Unfortunately there was no swimming pool (but we knew that before we went) but it would have been nice as the weather was very hot.

Plussat: was 15 minutes to Plaza Major, very clean

Miinukset: parking cost 9 euros/night, we could have parked on the street for free but the girl at the desk never mentioned it as an option, lots of cars where on the street all night

Plussat: Great location, supermarket nearby. Staff was amazingly nice! They went out of their way to help us meet our needs! Plus, they were always in a good mood! Highly recommended! Will definitely stay here next time! :)

Plussat: have more staff that speak English if they expect more travelers. Not all of us speak Spanish.

Plussat: Friendly staff, quiet place with a good location. Good price!

Miinukset: Bad insonorization of the rooms

Plussat: Value for money

Miinukset: Set evening meal was rather basic.

Plussat: Cleaniliness of rooms, good beds, comfortable rooms (carpets a bit worn) ease of access to City Centre, closeness to shops, swimming pool, good value overall.

Miinukset: Reception service poor, long waits and some staff lacking in courtesy- even after being kept waiting for a very long time broke of a brief enquiry from me to answer phone - long phone call, and on another occasion to attend to senior member of staff (manager?) in the back office despite having just apologized for keeping me waiting- the conversation with manager was nothing to do with my enquiry, put phone down on me in middle of conversation when I had reported total electricity failure in my room. Not enough staff on desk for a lot of the time and some staff lacked basic custom awareness and courtesy. Breakfast 15 minutes late one morning. Too much choice at expense of quality at breakfast. Coffee very poor.

Plussat: Parking available. Pool. Not expensive compared to other hotels in Salamanca. Standard small motel bedroom, facilities all worked. Food good and reasonable price for a hotel.

Miinukset: First bedroom offered had such a stained and dirty carpet it never should have been let. No other bedroom was available on request, as a wedding was on. After saying we prefer to cancel, and find another hotel, we were found another bedroom, that was a little better. Took a long time to change rooms, as there were too few staff, and the request had to be dealt with by a manager who had to be found, and not the desk staff. Overall a poor experience signing in, which improved after the manager took over. After signing in things were better and met expectations. Pool was officially closed but usable, and we are allowed to use it. It had slimy, mouldy tiles - no cleaning as closed?

Plussat: The extremely helpful attitude of the staff - we arrived at the same time as the Tour d'Espagna cycle race and were directed at no charge to their underground car park to avoid the crowds. The restaurant quality which I criticised on our previous visit was back to normal high standard.

Plussat: Helpful reception staff and very good breakfast buffet

Plussat: It was a well run hotel, with friendly staff in a good position to. Salamanca. The special menu we had - 7 courses was excellent.

Plussat: Quality and wide variety at buffet breakfast. Big rooms

Miinukset: There room smelled of tobacco and smoke.

Plussat: Clean and spacious. Comfortable beds. Good airconditioning

Plussat: Room was well furnished and a great value. Breakfast buffet had huge selection and service was terrific. Outstanding!