This hotel is stunning. We loved everything about it.
The staff is pleasant but could not improve our situation (see below) even though the hotel seemed largely empty. Several months ahead of time we requested a quiet room with 2 beds. Upon arrival we were given a room on the second floor, fronting the street and with trickling water pipes and other bathroom sounds being offensive.
For double room price we had junior suit with jacuzzi :)
The location near the historical centre, the room size and the exterior of the building The posture and lack of simpaty of the staff at the reception desk. The dificult acess to the hotel car parking and the expensive price of it.
The views. Steep parking fee!
Views were spectacular (at extra cost but worth it). Location was very convenient. Secure basement parking available. Staff could have been warmer. Hotel lacked a little atmosphere but may have been time of year. Parking was expensive and couldn't be pre-booked because of limited space.
Location is good.
The location is very good only a few minutes walking from the centre. It is also well located to arrive by car. The hotel parking was expensive so we parked at another parking lot a few metres from the hotel and it was cheaper. The room is quite comfortable but nothing special. During the weekend the breakfast starts only at 9am and I thought it was too late.
It was a business meeting, but met friends there too. This was an ideal location for both purposes and the axcommodation was first class. The rooms were spotless every day: staff were very friendly. I would go back here at any opportunity without hesitation. Breakfast! Better value (and quality) to be had in local restaurants. Also it is a noisy location, near the student trail from Plaza Mayor to their favourite pubs & clubs. But this, in truth was a minor blip in an otherwise excellent stay.
Wireless. The Food
The location with a balcony over the plaza. The breakfast was wonderful. The bed - very uncomfortable The bathroom door - it's not sealed off from the bedroom and is transparent. Not much space to move around the bed.
The location was great! It could of been better. I booked 2 rooms. The room for 2 people was much bigger than the room for 3 people.
The parking, though it's tight. And the helpful staff. A bit clinical - only one person is on duty.
The hotel is very near the main attractions and the hotel staff - very helpful! The room was not very big, but there was a comfortable sitting area as well. The furniture is nice and the bed is comfortable. There is a nice terrace on the roof with wonderful view, especially by night, but unfortunatelly it is not used for this value.
great location, friendly staff, full comfort, clean
location, staff, the towles, minibar prices, the cosmetics provided, everything was great. breakfast could have been more varied, maybe more hot food and fruit? some of the cleaning staff seemed very miserable - did not respond when i said hola but i can understand this.
Well situated, close to Plaza Mayor, staff very friendy and effecient
Hotel very central in Salamanca. Public parking just across road from hotel, with special rate for hotel clients. Triple room adequate with 3 full size beds. Would stay here again. Room got a bit warm at times and we could'nt open window or turn off radiator.
helpfulness of staff, cleanliness of rooms, central position, value for money
excellent location we were on the first floor which could be a bit noisy at night but the room had a small balcony with a good view