The breakfast was good, staff was very friendly.
The pool was too cold to use. The decaf coffee was never hot.
It took me almost an hour to find the hotel as my gps was not working. The lady at the reception desk was very helpful. She upgraded my room. I was worried about trying to find the car rental place the next morning. She arranged for the shuttle driver to lead me to the rental return and he brought me back to the hotel the night before. I did not have to worry about being late to the airport and missing my flight.
Checking in was AMAZING after this was awful. Beds were where we will never stay there again HARD AND SMALL we understand ,its hard to control guests ,but we called front dest at 2am to take care of a guest whos baby cried for over 1hr and we had someone knocking at our door, bad enough we couldn't sleep. Great cleaning crew Very Friendly. When leaving front desk guy NOT friendly at all and we didn't even say anything about a rough night, he was rude when we asked for a receipt, he proceeded to say well....?! IT WILL BE BLANK!!! This is OK, if customer wants receipt JUST hand one out and be friendly so YOU provide best customer service and even IF beds were uncomfortable THEY MIGHT COME BACK because YOU were great like when we arrived he was not only fantastic we called him unreadable hulk and he was so pleasant in offering fresh cookies.
The stay was great. I'm a clean freak so it's hard to pass my "inspections".
The bathroom was terribly small. The door hit the toilet when we tried to open the door.
Needs to be renewed!
looks old and outfashioned
North Star Mall (ostoskeskus) sijaitsee 2 minuutin ajomatkan päässä ja Pearl District 8 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 54 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet ja kokoushuone. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla ympäri vuorokauden) ilmaiseksi.
Perustuu 297 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hampton Inn & Suites San Antonio-Airport on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.