SpringHill Suites by Marriott San Antonio Downtown/Riverwalk Area

Front desk personnel are superb - this included Enrique, David and Johnnie, each of these young men are excellent ambassadors for your property. They were friendly, helpful and accommodating. Kudos to each of them!

The breakfast buffet area was very cramped and crowded. By 9:30 a.m. there was very little food left even though breakfast was until 10:00. While I was making toast, another guest attempted to remove a bagel from the toaster; part of it broke off and he tried to remove it with a plastic fork but could not. I told an employee (a Hispanic gentleman) about the stuck bagel; he unplugged the toaster while my English muffin was still cooking and while he tried to remove the bagel piece he verbally complained about the guest causing the problem (which he did NOT and even if he had, your employee should not have been complaining about another guest in front of me!) Unfortunately, I didn't get your employee's name but this was on Sunday March 8.

The hotel was down the street from the river walk.

It was perfect staff was absolutely awesome