Comfort Inn & Suites San Diego - Zoo SeaWorld Area

Separate tv for kids

Old and dirty

Location

Went to breakfast and upon returning room key wouldn't work, $50 deposit was held on my card, was told itnwould take a week to be removed

The place is a dump

Front desk staff made right of a bad situation

Hotel needs to be renovated. The rooms are pretty nasty. The walls are paper thin. You can hear what all your neighbors are doing.

proximity to various sites.

There was a lot of construction going on in the hotel and that was not disclosed before we booked it. I probably would not have stayed there if I knew that. Also, other guests were rude and running around and slamming door at all hours. I guess that is to be expected at a semi-low cost hotel. Plus, the website stated that all rooms come with a microwave, which ours didn't and when I mentioned it to the front desk on checking out, they asked if I had requested one. I stated that I did not because when I booked the stay, it said one was included. Didn't need one until the night before we checked out.

Did not uphold my reservation

I made reservations at this location via kayak and upon arrival I was told by the shift supervisor that they were over booked and did not have a room for me. After hearing this I watched 2other families check in!