Keating Hotel

service, staff are helpful

This is a tricky hotel - open shower. Be aware what you are going for.

From the moment we arrived the hotel staff were so welcoming and nothing was too much trouble. The deluxe double room was amazing - very big (bed was huge!) and kitted out with all the mod cons one can ask for - we really were impressed and felt settled straight away. The location is brilliant - a few steps from the Gaslamp District full of restaurants, bars and some shops - great atmosphere during the day and especially at night time. The hotel was excellently decorated - so modern and luxurious for a 4 star hotel.

There was noting we didnt like, but the breakfast was a little basic - a breakfast bag served to your room each morning consisting of a cereal bar, yoghurt and juice. Whilst a cooked/continental breakfast in their restaurant, adjacent to the hotel, would have been nicer, the bag was always delivered at the time requested which was a nice touch. And lastly, a small note re the deluxe double room e on Pent House Level - the shower is a walk in one, situated in the room, so if you are travelling with anyone other than your partner, it may not be the most practical room!!

The staff remembered the guests and were very helpful. Some nights they sent dessert to my room which was a treat. I loved the in room expresso machine - yummy!

Gas lamp district. Lots of history. Close to many restaurants and clubs.

The people were very nice. The free coffee was awesome.

The hotel did not have my reservation. Said it was lost. Also, since the rooms are over a club, it is loud. Their showers offer no privacy.

Room was very comfortable and very well equipped.

The hotel is located in the centre of Gaslamp quarter which is very noisy area on Friday and Saturday overnight.