Royal Solaris Los Cabos & Spa

Don't upgrade

When I booked this hotel I went with the deluxe view king and when I checked in she told me all she had was this room with 2 beds. I said i guess it will have to be OK. When we got up there we had a view of the pool and the only place you could see the ocean was out on the very small deck. I would have understood in a normal situation but my son and his girlfriend who checked in at the same time had booked a regular room like the one we ended up with. Was told that they would give them a free upgrade and they got a nice King bed room with a full view of the ocean!!! Not sure what happened on that one. Everything but the bar closed by 8. When we went over to the desk that tells us about everything she asked how long we were staying. When we told her one night we were then treated like second class citizens. Not a great place to stay.

Solid 3 Star Place

All inclusive nature is so convenient. Despite the rooms being a little dated, it was very clean and the beds respectable. The facilities are very good and they have a great kid area with water slides and day care. There is also a nice adult only area with heated pool and jacuzzi. The main pool is mixed use. Food I'd good, not great. WiFi was strong throughout the resort area and worked well with Netflix. Value was very good overall.

This resort is in San José del Cabo, which is very pretty, but not the "main" Cabo, which Cabo San Lucas. The advantage to San Jose del Cabo is convenience to the airport (20 mins), but the undertow in the ocean is such that they don't want you going in the water and there are no major attractions. Cabo San Lucas has they famous "arch", shopping and markets. As soon as you get off the plane you'll be pitched time share. Our " assigned concierge" at the hotel was also one. However, once we said "no", we were left alone for the duration of our stay. It's stupid, that they would tell you would get better rates booking direct than through Kayak and undermine their agents, but they do. Service at the hotel was OK. Often found ourselves waiting for drink refills, but good overall and they are very nice. The gym is too small, old and dilapidates. Look elsewhere if a gym is that important to you.