Extended Stay America San Jose - Edenvale - South

The hotel was close to where i had to be. Easy access to freeway and close to fastfood resturants

Well I havent stayed with Extend Stay America for a while last time i stayed was about 3 years same hotel. I tried to check in but I had used my card for other travel expense so I asked if I can pay cash and leave my card for incidentals. They said they dont take cash. I understand policy so I had to call a friend to barrow their card, which was a little inconveniences. So we went to to room first of all the elevator smelled really bad and took a long time to get on the second floor. Got to the room and all the windows we closed and dark and it was so hot in the room. So we turned on Ac on the wall it didnt work, so I called front desk asked how to use it. They said if its not working use the controls on unit. So we in a hurry to go a wedding so I had to use the shower and the shower head was lose so it was spraying water all over the shower and getting floor wet. After that we left to hotel to go the wedding. I got dropped off to hotel after wedding and light was not working in kitchen i had to switch light back on and off until it went on. Then the night stand light was not working. It seems that the staff does check room after cleaning. The stay was what you pay for I guess.

Convenient Location near restaurants and Lucky super market.

They didn't provide us enough pillows or blankets inspite of saying that we are 6 while booking. Dishes were not provided the same day we checked in because they ran out of it. The bathroom doesn't even have basic toiletries.

There should have been more pillows and blankets available. The staff were not friendly nor accommodating. The breakfast was not very good. Lacked quality, and was definitely over priced!

Nothing.

The price was not the same. Very upset about it.