Hotel De Anza, a Destination by Hyatt Hotel

Nice property but awful staff and service

Updated rooms with a cool Art Deco feel. Restaurant was good. Beds and bathrooms were nice and comfortable. High quality nest bath soaps that smelled great.

Breakfast was awful. Poor selection for a “buffet” they need to call it a continental breakfast which is what it is. The breakfast staff was inattentive and I had to go into the staff cubby to dig for cutlery and a napkin. Also, they wouldn’t accommodate a late checkout but did give me an extra 30 Minutes until 1230 however they clearly didn’t communicate with each other because the cleaning crew knocked aggressively twice and the front desk called twice to ask why I hadn’t left. I was only in the hotel for about 15 hours yet I was left with a pretty bad taste in my mouth and did not fee welcome there.