Arena Hotel

Lighting in the room was poor, the shower temperature would constantly fluctuate between scolding hot and just barely warm. The hallways still smelled of fresh paint and carpet was a bit tattered. Location isn't bad and the staff and breakfast was great.

Not to shabby

Nice staff

Being woke up at 3am due to excessive loud noise outside the hotel window

Poor customer service

Location was convenient

The staff was unfriendly, I did not feel welcome. The lighting in the room was terrible, air conditioning difficult to adjust, and carpet was dirty

The facility and rooms are old and dirty.

We liked that we had a fridge and microwave in the room. The breakfast was ok, sounded better (and bigger) than it was. The location was good.

Everything looked a bit shabby.

Short walk to San Jose Pavillion. Our room was upgraded to a suite without asking. Free Breakfast and Dinner

Although the room was upgraded to a suite, we had four people and now one Queen bed and a sofa bed. The sofa bed was not very comfortable and only had one thin blanket. The hotel was out of extra blankets

Our room was clean and confortable

The front desk person was too rushed and unpersonal

It was pretty good. Very close to HP Pavilion and convenient

Smoke smell in the hallways