Hyatt Place San Jose

Modern, quiet, clean, friendly, location.

Parking too expensive

Breakfast was average, would've liked to have bacon.

The location to the event I was attending. The hotels staff cleaning, breakfast, and bar were wonderful. Great kudos!

Since there was no parking, you initially were force to use valet parking. While the 30 minute wait for your vehicle was a little bit of coordination due to the lack of parking. The valet personnel were pretty good in retrieving your vehicle. The rock and roll marathon series was in town and on the day of my departure it took 1 1/2 to get my car since the total lack of coordinating in someone's part. Why would you park vehicles in the events area, why wasn't there any advance notice, why weren't more personnel added for your mistake. Guest should of been notify of the delay in vehicle retrieval. To top it all off, the front desk seemed annoyed of customer's complaints. Left a sour stomach on my trip.

The location was fantastic for a conference at the Convention Center. Good eateries and coffee are all around. Marie and her staff take great pride in the breakfast that they make and serve at the hotel each morning. It was delicious and her staff is professional and kind. Overall, the staff at the hotel was friendly and provided excellent customer service. For example, our hairdryer was getting overheated. I reported it and when I returned to my room that night, a new hairdryer was waiting. This is one of a couple times the staff helped me out. The rooms are an excellent size and are quiet, Even on the street side. Hyatt Place San Jose is a good choice. I'll definitely be staying there the next time I'm in the city.