La Morada

Security reasons: when I checked out I left my bag in the reception and from desk put a sticker on it and stored it, when I came back (4 hours I left) and they look for it they found out that they have lost it (they put the bag in another customer car). I had a lot of value inside my bag and I had my documents to come back home and a flight to take. That’s not the worst part or why I think this place is not secure, as they realized they lost it they did not know how to proceed (the manager was there and the front desk staff, they were suppose to have cameras pointed where they store the bags and they were never able to access the software. They were very slow trying to figure what to do, after more than 3 hours trying to find my bag,I told to start calling all the customer that checkout that day. After making a lot of calls and a lot of stress they find out that the the bag was put it in the trunk of another costumer car. I know that this things can happen and it was maybe a human error but they should have simple security procedures, if they were able to look inside the security cameras recordings everything would have been different (but they never where able, I think the cameras doesn’t even work), that’s why I don’t recommend in staying in La Morada. You cannot risk your self in place without basic security procedures.