San Miguel de Allende hotellit lähellä El Jardin

Plussat: Location, comfort.

Miinukset: A bit pricey.

Plussat: Nothing

Miinukset: Everything

Plussat: The staff was super friendly and organized. The breakfast was great. The location excellent.

Miinukset: I wasn't crazy about my room. It's only windows were on the doors facing the hallway. I had to keep the drapes closed or everyone walking by would see in. Also I could hear the people next door and was woken by them.

Plussat: The rooms were beautiful and the staff was amazing!!. So nice and very helpful. They did special decorations for my husband's birthday!

Miinukset: It was PERFECT! I really loved the red blanket on the bed and asked if it was possible to purchase one. The girl at the desk said she would check on it, but I haven't heard back yet.

Plussat: Nice, cozy place with a fantastic location.

Miinukset: Nothing

Plussat: Beautiful,great location and excellent service

Plussat: Location was great, breakfast was not buffet style but it was really nice, staff were very helpful.

Plussat: The hotel staff (Robert specifically) could not have been nicer and more accommodating, pleasant and helpful. They spoke to us by name when we came and went and answered any questions promptly and honestly. We have stayed at a lot of high end hotels and Casa 1810 is on par with any in the world. Highly recommend staying here when in San Miguel de Allende!

Miinukset: Our room was a little small; however, in fairness the room was the least expensive room available.

Plussat: Location, service, standard of room

Plussat: I lo Ed The personalized attention we received every single day of our stay

Plussat: The hotel is nice. It has that old Spanish style mention with a courtyard the middle, tall ceiling and charms.

Miinukset: Hard bed and constant hourly bell ringing from nearby churches. The hotel provides earplugs.

Plussat: Location and staff were excellent.

Miinukset: Everything was excellent. Nothing to complain about.

Plussat: best location, incredible service, very kind staff

Miinukset: noice from church bell

Plussat: Friendly and helpful staff... excellent cleaning staff...large comfortable room, beds...nice free treats (water, sodas, snacks)...best central location

Miinukset: Fans were great but ac would’ve been better and I understand the hotel is in the process of adding ac to every room

Miinukset: Security reasons: when I checked out I left my bag in the reception and from desk put a sticker on it and stored it, when I came back (4 hours I left) and they look for it they found out that they have lost it (they put the bag in another customer car). I had a lot of value inside my bag and I had my documents to come back home and a flight to take. That’s not the worst part or why I think this place is not secure, as they realized they lost it they did not know how to proceed (the manager was there and the front desk staff, they were suppose to have cameras pointed where they store the bags and they were never able to access the software. They were very slow trying to figure what to do, after more than 3 hours trying to find my bag,I told to start calling all the customer that checkout that day. After making a lot of calls and a lot of stress they find out that the the bag was put it in the trunk of another costumer car. I know that this things can happen and it was maybe a human error but they should have simple security procedures, if they were able to look inside the security cameras recordings everything would have been different (but they never where able, I think the cameras doesn’t even work), that’s why I don’t recommend in staying in La Morada. You cannot risk your self in place without basic security procedures.

Plussat: Excellent location and very friendly, helpful staff.

Plussat: Superb location. Very clean room. Helpful and friendly staffs.

Miinukset: Nothing particular needs to be improved. It will be great if the hotel can help booking coach tickets.

Plussat: Great location

Miinukset: There are many steps, specially to get to the room. Should take that into consideration

Plussat: Location perfect. - it’s conveniently located to the main square. All taxi drivers know the place. Very private. The fact that the rooms face into the inner courtyard meant that there was very little noise. They do not serve breakfast& do not have a restaurant but there’s plenty to choose from the many restaurants that are within a 100 meter radius

Miinukset: The room is not completely blackout. There is a window which faces toward the courtyard which has ambient light shining through all night. It didn’t bother me too much but it felt like I had left a light on. The other consideration is (for those travellers less mobile) there is no lift & many stairs to climb.

Plussat: Beautiful room with accomodations and snacks. I loved they had a mini fridge woth water and sodas, also your own coffee maker, it really helped make you feel comfortable. There was no air conditioner but they provides 4 fans thats helped alot

Miinukset: I would have loved air conditioner at this time of year was very warm in the room

Plussat: The location was a 10! The cleanliness and room were spectacular! But the staff were super nice and so helpful, that they made my stay even better.

Miinukset: The only complaint was the day beds, they were very uncomfortable and hard, we had to switch every night to have a comfortable nights sleep.

Plussat: Quiet classic small hotel. Helpful staff. Great location by Jardin and key restaurants.

Plussat: Very comfortable accommodation in an extremely characterful establishment - Very individual and very friendly helpful staff. Very central position

Miinukset: All good for us Maybe difficult pavements for the not so able

Plussat: It feels like you own a house in the middle of San Miguel, it's great

Plussat: EXCELLENT hotel, beautiful and great location!

Plussat: Beautiful place, attentive staff

Miinukset: Driver did not show up for airport pickup. I had to wait 1h but hotel did arrange for another driver and did not charge me for transfer

Plussat: Location

Miinukset: Bed & pillows were hard. Issues with hot water. Private pool more like a jacuzzi.

Plussat: Breakfast is wonderful! We ended eating there every morning.

Plussat: Please read my other review for The Belmond Casa Sierra de Nevada. Do Not Stay Here!!!!

Miinukset: The took advantage of my vulnerability as a single traveler. Although I had prepaid for my stay, they charged me an additional $1,000.00 Again, details are in my other review on this page.

Plussat: Staff was great. Hotel was just beautiful. Very historic and tastefully updated.

Miinukset: The hotel is broken up into separate buildings that although they are walking distance from each other, it would have ben nice to have the pool closer to our room.

Plussat: We had a beautiful room (487) with a big patio and spacious bathroom.

Plussat: Our room was beautiful. The staff very nice. The staff brought us a bottle of wine for our anniversary. They arranged a driver for us as well as a tour guide. They tried very hard to see that we were comfortable

Miinukset: Our room was terrific. However, our friends stay in a room right next to the door to the street. Their window was on the street. Every time someone came or went from the building the door would slam. Every truck, motorcycle and car that drove by seemed like it was driving through their room. The street is only 2 feet away from window. You don't open the window or all the noise and exhaust would be in your room. A very dark, airless room. The kicker of this room is that they paid the same amount as we did for a far less superior room. They are ones that don't complain but I know they were upset. Beware which room they put you in you want an interior courtyard room .

Miinukset: Nice gem in the heart of San Miguel. Checkin was very easy and pleasant. Efficient bellmen takes all your luggage to your room. My wife noticed s star smell in our room and the concierge immediately investigated s room change. This was done after we had unpacked a little and left the property for a few hours. We unfortunately were not able to use the lovely pool area. Belmond is great! I’ll be back.

Plussat: To have more comfortable beds

Miinukset: Wifi was slow

Plussat: Very nice hotel. Architecture makes it a nice experience.

Miinukset: Wi fi didn’t work.

Plussat: Very nice place to rest

Miinukset: Nothing. All was great

Miinukset: Nice place Muy bonito lugar Service ok Good location

Plussat: Beautiful Hotel. Once i could communicate after two nights that my room did not have warm water and was changed to a different room, I was very comfortable with my stay. The Breakfast Buffett was Outstanding!!!! Would Highly Reccommed to anyone!

Miinukset: Lady at the front Desk.

Plussat: The property is beautiful and allows for deep relaxation. We enjoyed the buffet breakfast, and the staff was super attentive and extremely helpful. Although not in the center of San Miguel de Allende, the hotel is a short drive from everything. I'll be recommending to friends and family.

Miinukset: There's nothing that could be better, everything in our opinion was fantastic.

Plussat: Hotel is a nice combination of modern and old (colonial) styles. Super thoughtful decorations that apply to the whole San Miguel atmosphere/history. Spa service is GREAT and affordable.

Miinukset: Staff at reception are not friendly at all. Breakfast is rather expensive for quantity and quality of food. The shuttle service is not always available as promoted in the webpage.

Plussat: Great looking property

Miinukset: Gym was to small and equipment was in really bad shape. Also, we had trouble getting hot water in our shower. At one point we did not had any running water. Wifi never worked. Reception desk lady was not helpful.

Plussat: everything

Miinukset: nothing

Plussat: Beds are fine

Miinukset: Lights for mirrors, safety box too small

Plussat: It was me one of the best experience ever the place was very professional the staff the food the location super clean I will definitely recommend this place to anyone and family members

Miinukset: I like everything how clean it was the service from every employee the food the location it was one of the best experience ever in my life

Plussat: Excellent staff attention, good food, great rooms.

Plussat: Pool and nice open courtyard to relax from a day of sightseeing and tourist buying. Staff was very pleasant except for the day manager at the check in desk that was a little snooty but not too bad. We left a fit bit in the room and it was like pulling teeth to get the cleaning staff to come up with it.

Miinukset: There was a field trip of youth staying and were very noisy and occupied the all the brunch seating but I'm sure that was not typical. Also the first room they they tried giving us for king bed was facing the street and had frosted Windows and looked like a prison cell. Get the inside doubles facing pool.

Plussat: All te installations

Miinukset: The place of burgers they have outside it's bad al my friend got sick the meat was uncooked no flavor I think this gives bad reputation to the hotel

Plussat: The waiter staff for breakfast were really courteous and helpful.

Miinukset: The front desk staff was not helpful when I had to called to let them know the AC in the room was not working. They were not apologetic when I had to move from my room in the middle of the night to a new one. I requested an extra bed, was told it would be brought up and never was.

Plussat: Hotel was very clean and staff were friendly. Spacious lobby, pool, garden. Good location with an interesting walk to the centre of town. Lots of good restaurants and interesting shops close to the hotel.

Miinukset: It would be nice to have a bar in the hotel lobby. Most hotels have this and it's good to be able to have a drink and relax in the evenings and chat with friends. The restaurants close too early and there is no bar. The only option for breakfast was the buffet. There is no option of ordering a la carte if you don't want a big breakfast. A gift shop and the ability to buy postage stamps at reception would also be great for tourists. The gym smells strongly of the rubber tiles on the floor. Not pleasant to be in there.

Plussat: Everything was great

Miinukset: Nothing

Plussat: we liked the location; we liked the friendly staff; we liked the cleanliness and decor of the hotel itself; the value alone made it worth out stay.

Miinukset: the beds were a bit hard but it was not uncomfortable at all; just something to consider if you like softer mattresses. Also, i requested a King but was given two full beds - no biggies but I thought I'd include.

Plussat: The location

Miinukset: Bad internet and bad receptionist

Plussat: The breakfast buffet was delicious. The rooms were clean and had good air conditioning. The staff were friendly.

Miinukset: The TV didn't work in our room all day the day of our checkout and we were hoping to catch a soccer match so we tried in the bar/lounge area and the TV also did not work there and no one came back to let us know whether the TV was gonna work or not. The staff were friendly but not on the same page.

Plussat: Room w nice view to the pool

Miinukset: Water runs cold and hot when shower

Miinukset: Meals are poorly prepared for presentation. The staff needs to be updated on current dishes that will not just be for the locals but for the global tourism that is arriving to San Miguel de Ayende . You need Bilingual staff in all of the hotel.

Plussat: Not one complaint! Great food, comfy bed, heated pool, best massage at the spa, music at breakfast, convenient shuttle to city center, friendly staff and the design of the hotel was beautiful.

Miinukset: It was perfect and we would stay there again.

Plussat: Amazing comfortable beds, and free transportation every hour, from the hotel to the center if the city, and back. The hotel is very far and this helped so much.

Miinukset: Wi-Fi was horrible, poor to no connection. ADDITIONALLY , menu items for room service, it says it comes all as a package, however when we noticed we got only partially what's on the menu, they told it us it was a "this or that" deal, even though on the phone the lady taking my order never asked me.

Plussat: The colonial architecture. The food in the restaurant was tasty.

Miinukset: Would have liked a/c, however it was manageable.

Plussat: Is a great place to stay.

Miinukset: Having a tooth Brush

Plussat: Great staff (special acknowledgement to the shuttle's driver). Two thumbs up to food and facilities.

Miinukset: The overall expirience would've been great if newer mattresses were available.

Plussat: In general is pretty, comfortable and safety and clean

Miinukset: Long distance to the downtown, and no to much around

Plussat: Peaceful atmosphere

Miinukset: The breakfast

Plussat: Location is perfect as it is away from the noise of the city

Miinukset: Maid service very spotty

Plussat: Breakfast was very slow in its service and the coffee was never really hot. The fruit was good and the personnel polite and friendly.

Miinukset: As I said....the coffee was never hot and it did seem to take an hour to poach an egg.

Plussat: It’s a beautiful hotel, very clean and very new with the Hacienda style.

Miinukset: Doesn’t have Air conditioner, this should be installed. It feels warm at night because it is not always possible to open the windows.