Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian

The location of the hotel was perfect downtown and the luxury of the hotel.

A few people of the staff were not polite and we had to take our breakfast at the room because of the corona virus. Everything in the hotel was closed, like the bar, restaurant, no bike rental allowed. We didn’t even get a voucher for a next stay because of the limited services available.

Breakfast was great but expensive. Room was huge, bed v comfy and sheets gorgeous. Little 5 star touches were all there the only thing that really let it down were a couple of the staff and when you're paying that sort of money it should be perfection!

Bar man was rude, we couldn't see anywhere to sit in the immediate area and when we found a table just alongside he refused to serve us there and just shrugged at me when I said where else would you suggest we sit! Also reception staff where efficient but not friendly.