Hotellit lähellä
Sands Expo,
Las Vegas

Plussat: At least the crew was friendly

Miinukset: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Plussat: Not a lot.

Miinukset: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Miinukset: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Plussat: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Miinukset: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Plussat: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Miinukset: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Miinukset: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Miinukset: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Plussat: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.