New York-New York Hotel & Casino

Bed was comfortable people were super nice

Staff was great very courteous and professional. Room was very nice great value for the price.

Nothing very satisfied.

I feel like the hotel did a great job setting up accommodations for physical distancing among guests - machines spaced out, plexiglass between players, hand washing stations, sanitizer stations. I was also really impressed with the “welcome kit” that contained face masks, hand sanitizer and a tool for opening doors and pressing elevator buttons, etc. The food at the restaurants was very good and the pool was refreshing.

It seemed like no changes were made to the arcade set up - it was very crowded and virtually impossible to keep distance from other guests. As a result, we decided not use the arcade at all. Also, the smell of smoke was present throughout the common areas of the hotel. Lastly, the cost of drinks at the pool was also ridiculously high.

Having a mini fridge and coffee pot

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