Rio All-Suite Hotel & Casino

The food and the food choices were amazing! Check in was a complete breeze.

The first night I found out the hard way that my bed headboard was sticky and I looked at it and it seemed like a drink was splashed across the headboard and never wiped down. So when I sat up against the headboard, my shirt literally stuck to the headboard. And it felt like I was peeling off the headboard. The pillows are extremely lumpy and I felt like I was using rocks to put my head on. The sofa was terrible. I sat down and instantly fell in like there was no support for the cushion. Only to find out that when I pulled the bed out that the frame was broken and literally had a huge dip in the bed. The curtain seemed like it was going to rip off at any given moment. The water in the shower ran cold. It felt like there was no hot water available. I hate complaining and honestly the last time I complained about a hotel was when we found bed bugs. So this would have to be the 2nd time I’ve had a problem with a hotel.

I have never been waiting for room registration for 2 hours like that? Employees are crowded but only 2 people work. Nobody cares about the waiting of customers