Carpet in room was stained, mattress was not supportive/ sagged. It’s a motel, not a hotel.
No snacks to purchase (candy, chips, etc. )
Excellent Hotel Choice near beach!
Upscale hotel very close to the beach. The interiors are very well appointed and well thought off. The heated pool and hot tub are quite awesome and the pool side bar is a blessing. They have got cabanas on pool side, which can either be reserved or on first come first serve basis (did not use, so not so sure). The Solaire in house restaurant is quite upscale and offers quite a variety of sumptuous eating options. Overall an excellent hotel with courteous staff.
The rooms are a bit small, which probably is due to the expensive real estate and demand for rooms in the area. The room service is quite slow, if at all they turn up to service you, which was slightly disappointing. Parking could be a problem if you get in late in night, and the parking spots are quite close together. I was quite worried That someone is going to bang into my car while opening the door.
Santa Cruz High School Class of '66 50th reunion
The hotel staff gave our party of 150 people 5 star service, the food created for the buffet was excellent, valet service for our guests was a wonderful touch, the ballroom was spacious with tasteful decor, and our private room was clean and well designed. Above all our event planner was knowledgeable and accommodating!
I can't come up with a negative comment.
the rooms were small
No complaints. Accommodated all of our requests. Would stay here again.
Restaurant service was terrible!!
Overall this is a good hotel with very nice staff. What I expect from a Marriott. Everything was clean and there was tons of parking for self park. Our room was spacious and the hotel was quite. The pool looked very popular for families and the restaurant always had people in it- but we didn't visit either.
Not sure why they charge you to self park @ $10 a night.
Hotel Paradox: business luxury that is clean, quie
The staff is actually warm and welcoming, not just cold or professional. The rooms are smart and clean and the beds are unusually comfortable. The decor and cleanliness of the pool area is refreshing; the bar attached to the pool deck is a very nice touch.
The jets in the spa were weak to non-existent. I am a "spa snob" though, so my judgment may be overstated. I have a bad back, so I always look for places with a spa. I am, nevertheless, glad that the Paradox had a spa: the water was hot and the water was clean. For that, I am grateful. However, without working jets, I have to give the Paradox less than a perfect rating. Please excuse my snobbery.
Hope this helps to improve the hotel...
Overall I really liked the concept of the hotel. My room was comfortable and well designed. The lobby, pool area, and touches like the mats by the elevator were nice. Staff was very helpful and kind when I complained about the pool issues, the manager of the restaurant let me know that they're going to hire a pool attendant.
This hotel is a distance from the beach and on a very busy road so I feel like the people including myself book it because of the pool area which has a great design and an area to eat outside and enjoy the sun. There were clear rules around the pool, no kids under 14 in the hot tub, no children not potty trained in the pool, no jumping or diving from the sides of the pool. No employee of the hotel or restaurant was enforcing these rules when I was there for a 2 day getaway from my home in San Francisco. I witnessed a baby in a diaper in the heated pool, there were children under 14, under 5 years old and babies, with their parents in the hot tub, and adults and children dive bombing the pool so I was getting splashed with water when I was trying to relax. This hotel is in the Marriott chain, Marriott knows what's safe and posted all of the rules, the hotel needs to enforce them so everyone, people with kids and without, can enjoy their stay.
Parking situation was odd. Lot was under construction and hard to understand how to enter the hotel. Don't think that there should have been a charge for self parking.
Great facility, good location. Sweet shower! Nice towels. Coffee maker and fridge in room. Comfortable beds.
nothing off hand
Hotel Paradox, Autograph Collection sijaitsee keskustassa, ja Santa Cruz Wharf (laituri) 5 minuutin ajomatkan päässä ja Santa Cruz Beach Boardwalk (huvipuisto) 6 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja express-sisäänkirjautuminen. Tämä hotelli tarjoaa liikeasiakkailleen 6 kokoushuonetta. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 423 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hotel Paradox, Autograph Collection on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.