Santa Fe Suites

Cancelled stay due to poor facilities.

The suites are located in a quite part of town, close to grocery and restaurants options.

After checking in with my dog, they placed us in the 'animal friendly' room. The room smelled of urine and had numerous stains on the carpet. Bedspread was very worn and also smelled. I immediately opened the room window to get fresh air, but decided to leave since the smell was too strong. Staff were kind in dealing with the cancellation.

staff cold, unresponsive

price for room reasonable, beds comfortable, liked having small kitchen

2 of 3 Staff at front desk was very cold; . Asked to speak to Mgr and it appeared staff lied about Mgr being on site as he appeared to be sitting in the office at his desk. We had a concern and wanted to discuss with Mgr as it was a safety issue and the staff could have cared less. They were completely unresponsive and would not even tell the Mgr about the issue, didn't show any concern or compassion..