Santiago de Compostela hotellit lähellä Praza do Obradoiro

Plussat: Excellent breakfasts, and comfortable rooms. We had one dinner in the restaurant, and there were too different lamb dishes on the menu. We ordered the cheaper one at €23 each, but were brought and charged for the more expensive one at €36 each. We pointed this out and found the response unsatisfactory, as we were charged for the more costly one anyway.

Miinukset: The shower tended to leak under the door.

Plussat: The hotel is right in the heart of the old city and next to the Cathedral. Actually the hotel Itself is a landmark. Staff is very pleasant and helpful. Restaurant is a must try.

Plussat: It is a wonderful place Museum like, but warmth and in 'the' central location. Rooms are excelente in size, the bar is welcoming and they know how to prepare a great Negroni.

Miinukset: Main restaurant is wonderfull, but some of the servers should show more patience with tourist's..

Plussat: Fabulous location, excellent breakfast, buildings

Miinukset: Beds and inroom services

Plussat: Absolutely wonderful Parador - the best we have stayed in. Historic building full of interest everywhere. Meal in the restaurant exceptional value and excellent breakfast. Service superb. Very highly recommended.

Plussat: Location is excellent.　Building straucuture is old and charming enough. I love it. If we could have a good view and bath tub, our evaluation would be the highest.

Miinukset: No natural light.

Plussat: First class ineverything. Beautiful location. Excellent breakfast. Nice staff. A superb hotel .

Plussat: Proximty to St James Cathederal and center of tourist district.

Miinukset: Did not have the luxuries and conveniences you would expect of a 5 star hotel. Was much more comparable to a 3.5 star hotel.

Plussat: Location, premises, atmosphere & staff

Miinukset: Nothing

Plussat: The location and the room

Miinukset: Street noise

Plussat: location, location, location

Plussat: Miljöö - vanha pyhiinvaeltajien majatalo, joka muistutti lähinnä linnaa.

Miinukset: Huoneessa ei ollut hyvä ilmanvaihto.

Plussat: location

Miinukset: not 5 star service

Plussat: The location was fantastic right in the heart of the historical centre.

Miinukset: As this hotel claims to be a 5 Star GL you do not expect to be told you have to ask for a bathrobe or complimentary slippers. Also there were no coffee/tea making facilities in the room which you would expect in this type of hotel.

Plussat: friendly service

Miinukset: room too hot, no tea making facilities in room

Plussat: excelent location

Miinukset: room was far away from the entrance of the hotel

Plussat: The hostal itself is beautiful, a place to visit. It is perfectly located in the middle of Santiago. The food is very good and the staff very kind.

Plussat: I like the facilities , the views. Very clean and modern rooms. Excellent treatment at front desk and employees

Plussat: Good Breakfast albeit the hot food was cold

Miinukset: Very poor Wi Fi

Plussat: We LOVED the 3rd floor terrace off the library with the view of the River.

Plussat: The bedrooms, location, staff, free parking, good breakfast... We loved it!

Miinukset: Nothing, we loved everything. We wished we would have stayed for longer.

Plussat: Brilliant five star hotel within walking distance of the Cathedral and historic centre. King sized beds and very comfortable rooms. Stayed here at the end of October for two days as a treat for finishing the Camino, with our grandchildren who loved the fitness room and pool (Yes the pool temperature is cool, but get swimming and you will soon warm up - couldn't get the kids out). Nice views over the gardens, and very quiet location at night.

Miinukset: Didn't have the breakfast at 16.5 Euro - plenty of cheaper options near-by. Had a few bar meals with drinks which for a five star hotel were reasonably priced (two glasses of red wine 6 Euro - large pizza 10).

Plussat: Loved the feeling of the hotel. Lovely staff. Bar very pleasant

Miinukset: Breakfast too expensive, hence hardly any customers. Restaurant for dinner was too expensive, so mostly empty. Bathroom was not very private. Frosted glass into the barhroom was fine, but nothing to make the toilet more private

Miinukset: Noise insulation of the room not perfect

Plussat: Friendly staff, able to book in and check out early due to flight arrival and departure times. Restaurant food excelent.

Miinukset: Expected the room size to be bigger possibly due to the photo shots shown on the web. Room size was ok though.

Plussat: The facility was lovely and the staff was very polite and helpful. We especially enjoyed the food in the downstairs lounge and restaurant.

Plussat: area

Miinukset: positiom poor

Plussat: The room was very comfortable, both it and the bathrooms were very clean with good selection of soaps etc. Cleaning staff friendly too.

Miinukset: The pool is lovely but very small, the steam room (turkish bath) didn't work very well and it would be nice to have a better selection of english speaking tv channels

Plussat: The Palacio offerred 5 star accomodations at 3 or 4 star prices. The room was quiet, large, beautifully decorated.

Plussat: The hotel was well situated and peaceful. It was modern and comfortable.

Miinukset: It was a shock on departure on Saturday morning to discover that breakfast did not begin until 8am. This is OK perhaps on a Sunday but not what one would expect from this standard of hotel on a Saturday

Plussat: The hotel was stylish and well-equipped in a nice location, within a 7/8 minute walk of all the sights of Santiago de Compostela

Miinukset: The breakfast was expensive for the buffet display on offer - and our waitress was rather casual, lacking customer service awareness.

Miinukset: as there was a bar advertised but no bar opened most of the time

Plussat: in a very quite area of the city and the mini bar though limited free

Miinukset: in common with most spanish hotels there was no tea/coffee facilities in rooms

Plussat: The hotel lacked athmosphere,--But the Receptionest was very Helpfull and plesent.

Miinukset: The hotel did not seem to be a 5 star . The Hotel is situated down the hill from the town. I think I would prefer one closed to the town center.

Plussat: location excellent within walking distance to all the sights. good selection for breakfast staff very pleasant . Got upgrade to a lovely bright room very comfortable ,very clean , reception staff very helpful with directions etc. Would stay here again.

Plussat: I have been here before. I have returned. And I shall return. Great in everything.

Miinukset: Nothing at all.

Plussat: Room comfort and cleanliness.

Plussat: The staff were friendly and helpful except in one case. The bed was comfortable. The place was clean and the building had a cosy feel to it.

Miinukset: The hotel advertises on its website that it has a restaurant and it gives a menu in the room with times. However it does not open the restaurant at this time. No decent explanation was given that night when we wanted to eat.We had to trudge in the rain to find a restaurant. The room was very hot with faulty air/con we could not change and the bathroom was even hotter. The location is near to the old city but no mention is made of steep paths or steps to get there. We changed hotels after one night. They said they would change the website but it hadn't been the last time I looked two days ago.

Plussat: The ambiance. The hard working and pleasant staff who were always ready to be of assistance.

Miinukset: The initial impression was a bit strange. The woman at reception tried to be helpful, but missed the mark a bit. I was not aware the key card operated the electricity as well which was a fact of great merriment to some of the people lounging about. I felt quite foolish.

Plussat: Excellent staff ,the wonderful character of the building.

Miinukset: No restaurant for evening meal

Plussat: Aamiainen oli monipuolinen ja aamiaishuone viihtyisä. Hotellin tunnelma ja sisustus viehättäviä.

Miinukset: Ylimmän kerroksen kattoikkunoista ei oikein nähnyt ulos ja sateen ropina oli aika meluisaa.

Plussat: I booked this room for my family and they loved it. Staff were really nice and understood we needed to return one night earlier because of the coronavirus situation.

Plussat: Behind the stone facade at the front there was a beautiful hotel with a peaceful garden, and shaded rooms which were furnished with lovely old wooden features. The rooms had plenty of space and were tastefully decorated and were a treat to return to at the end of a day siteseeing.

Plussat: Very nice hotel in all respects.

Miinukset: Nothing

Plussat: all the staff in good humour. I loved my room wake up in the morning and my door leads straight out to the fresh air. The man in the bar really frindly and helpful.

Plussat: Huone oli todella siisti, tilava ja upeasti sisustettu vanhaan tyyliin. Muutenkin hotelli oli oikein tyylikäs ja viihtyisä. Sijainti hyvä, ystävällinen palvelu.

Plussat: The hotel was very comfortable and the breakfast was very good. I would go back again.

Miinukset: I was in the front part and it was a very noisy bedroom to be in. I did stay an extra night with you and was moved to a much more suitable room.I did not feel I was on a race track.

Plussat: I loved the garden and the birds, it was very peaceful and relaxing.

Miinukset: No

Plussat: Charming hotel with delightful character. Excellent facilities and convenient location

Plussat: Very pleasant room in the old part of the hotel overlooking the garden. Location is right on the edge of the old town.

Miinukset: Stopping outside to drop off bags at a busy time (6pm).

Plussat: breakfast looking out at garden

Miinukset: lack of bar food

Plussat: Parking next ddor, central position (no driving], value for money, facilities

Miinukset: No outloook, despite the ads!

Plussat: value for the money shame about the weather

Plussat: akk was good

Miinukset: the breakfast was good but too expenciv

Plussat: Nice place close to Santiago chatedral

Miinukset: Little smell of sink in the room when you arrive After using the shower and the lavatory it disappears

Plussat: The room

Miinukset: The receptionist does not speak English well

Miinukset: There was noise in the hotel in the morning. There were construction work being done staring at 8am without previous communication to guests.

Plussat: Staff at reception and in bar/ restaurant v helpful and friendly. Lovely room v clean

Miinukset: No vegan or vegetarian option on evening menu

Plussat: Location

Plussat: comfortable,elegant,clean. Great breakfast. great location.... out of the main tourist section but within walking dsitnce of the main sights. Great area for shopping . Staff friendly and helpful

Plussat: The service was excellent, perfect location and the personnel was courteous and helpful.

Miinukset: I am used to shower curtains but they are not common in Europe.

Plussat: I thought that the hotel was lovely. We wouldnt have changed anything.

Plussat: I liked the rooms and food. The staff at breakfast were very nice.

Miinukset: limited use of the internet. We had been travelling for several days and needed to use the internet. I was surprised that usage was limited in such a nice hotel.

Plussat: Very helpful and friendly staff.

Miinukset: None.

Miinukset: The room's temperature was very low when we arrived. The internet is too much expensive

Plussat: location /parking in hotel garage/size of room

Plussat: Central location, courteous and helpful staff, spotlessly clean, excellent service

Plussat: The staff were excellent of the first order, I stay in hotels all over the world and have never meet as any as freindly.

Miinukset: pool, sauna and gym seemed closed all the time.

Plussat: Room, location.

Miinukset: Staff, especially the old lady at the reception was extremely unfriendly and not helpful. Very noisy from the hallway at night. No private parking lot, but public parking was not far way. The loading-unloading zone in front of the hotel was not clear and inconvenient.

Plussat: The breakfast was lovely. The barman Juan Carlos was exceptionally friendly and went out of his way to find drinks that we liked and was very welcoming and helpful during the whole time we were there.

Miinukset: Nothing

Plussat: Staff were very friendly, location very close to restaurants and bars, old town was lovely a couple of mins walk to Cathedral, lovely walk to Cultural City well worth a visit public bus is available if needed.

Plussat: Very central right opposite the entrance to the old part

Plussat: Breakfast was excellent. Everything met our expectations. For sure I will recommend this hotel to my friends.

Miinukset: I do not have comments.

Plussat: Location

Plussat: modern, clean, nice design, good location

Miinukset: no private parking, however public parking nearby

Plussat: Location, location, location . . .

Miinukset: A hotel of this quality should have more than one computer for patrons' usage.

Plussat: location/convenience, staff attention to our needs for info on (a) the city (b) transport (c) meals.

Plussat: Excellent treatment

Plussat: Excellent position, convenient for the lanes leading to the cathedral and the shopping areas. Nice large comfortable room. Excellent dining room with large choice buffet breakfast. Reception staff helpful, especially karen.

Miinukset: We were also offered a room at the back of the hotel. It was much smaller and with no view at all. The hotel bar was very poor and unwelcoming. There are several steps from reception to the one lift, but no 'ramp', so suitcases had to be lifted. Hotel staff will help you... If they are available.

Plussat: Nice hotel, excellent location in the city center. We did not have breakfast included but, there is a cafe across the street which is very convenient. . Staff was very friendly and always ready to help.

Miinukset: We arrived after midnight, starving and tired and found out that hotel doesn't have restaurant or room service, anyway, staff gave us directions to go to a place to eat which is open until 2.30 am, 2 blocks from the hotel

Plussat: Nice modern hotel, very friendly staff, walking distance to everywhere in the old town - will be back to stay again.

Miinukset: Car parking available in public car park across the road at additional overnight charge

Plussat: modern clean hotel

Plussat: The hotel is very modern inside, very tastefully decorated and appointed. We chose it because it was very close to where our daughter lives. Staff couldn't have been more friendly or helpful. Room and bed were a good size and very comfortable.

Plussat: The location, staff friendly and helpful, it was clean. Luis waiter was super supportive and friendly.

Miinukset: Wi-fi access is not available in the room 411 (at the end of the corridor), needs to be fixed

Plussat: Good views of Santiago and great breakfast! Also hotel parking for free.

Miinukset: a bit further away from downtown Santiago

Plussat: It was clean, comfortable, quiet and good value for money.

Plussat: Breakfast, room, location.

Miinukset: We arrived earlier than standard check-in time and were offered a room without a balcony. We refused this because a balcony is essential for us and our booking details (room facilities) confirmed a balcony had been booked. The reception staff denied this and said it was at their discretion! I said we would not stay if a balcony was not provided as per the booking contract. They said that if we waited for four hours they would see what they could find. They did provide us with the booked specification later so why was this initial denial made? Were they saving the room for someone else? The hotel is excellent and we would love to return but either the hotel needs to honour the booking description or the booking.com site needs to be amended to say that a balcony is not guaranteed (in which case we would have to book elsewhere).

Plussat: All

Miinukset: We loved the place

Miinukset: Henkilökunta oli epäkohteliasta erityisesti receptionissa. Palvelua ei edes yritetty .

Plussat: Very close to the center.

Plussat: Service

Miinukset: nothing

Plussat: Big room

Miinukset: Old TV

Plussat: location perfect for us

Miinukset: expensive breakfast we went to a local cafe instead

Plussat: clean and 15 min walking distance to centre

Miinukset: By no stretch of the imagination a 4 star hotel. we also stayed at the sercotel Los Abetos outside the town and there is no comparasion in the two hotels, though both graded as 4 star. It is a good 2 star by UK standards.

Miinukset: Internet service was not at a level that is acceptable - very slow in browsing

Plussat: The swimming pool

Miinukset: Should have had a room with balcony, this was not the case. Not a proper / comfortable bar area or residents lounge

Plussat: cleanliness was excellant,ideal location for town center, only 15 minutes walk

Miinukset: be prepared for a wait trying to get a drink from the bar, never any staff

Plussat: Pool was out of order therefore a rip off

Plussat: A lovely, spacious room and excellent buffet breakfast.

Miinukset: The pool was not yet open for the year though it was being prepared. The walk into the historic centre, although not very far, was rather dull though it was possible to vary it slightly by going through the park.

Plussat: It was friendly, large rooms, modern bathroom, clean and warm.