Santiago de Compostela hotellit lähellä Parque De Bonaval

Plussat: Excellent breakfasts, and comfortable rooms. We had one dinner in the restaurant, and there were too different lamb dishes on the menu. We ordered the cheaper one at €23 each, but were brought and charged for the more expensive one at €36 each. We pointed this out and found the response unsatisfactory, as we were charged for the more costly one anyway.

Miinukset: The shower tended to leak under the door.

Plussat: The hotel is right in the heart of the old city and next to the Cathedral. Actually the hotel Itself is a landmark. Staff is very pleasant and helpful. Restaurant is a must try.

Plussat: It is a wonderful place Museum like, but warmth and in 'the' central location. Rooms are excelente in size, the bar is welcoming and they know how to prepare a great Negroni.

Miinukset: Main restaurant is wonderfull, but some of the servers should show more patience with tourist's..

Plussat: Fabulous location, excellent breakfast, buildings

Miinukset: Beds and inroom services

Plussat: Absolutely wonderful Parador - the best we have stayed in. Historic building full of interest everywhere. Meal in the restaurant exceptional value and excellent breakfast. Service superb. Very highly recommended.

Plussat: Location is excellent.　Building straucuture is old and charming enough. I love it. If we could have a good view and bath tub, our evaluation would be the highest.

Miinukset: No natural light.

Plussat: First class ineverything. Beautiful location. Excellent breakfast. Nice staff. A superb hotel .

Plussat: Proximty to St James Cathederal and center of tourist district.

Miinukset: Did not have the luxuries and conveniences you would expect of a 5 star hotel. Was much more comparable to a 3.5 star hotel.

Plussat: Location, premises, atmosphere & staff

Miinukset: Nothing

Plussat: The location and the room

Miinukset: Street noise

Plussat: location, location, location

Plussat: Miljöö - vanha pyhiinvaeltajien majatalo, joka muistutti lähinnä linnaa.

Miinukset: Huoneessa ei ollut hyvä ilmanvaihto.

Plussat: location

Miinukset: not 5 star service

Plussat: The location was fantastic right in the heart of the historical centre.

Miinukset: As this hotel claims to be a 5 Star GL you do not expect to be told you have to ask for a bathrobe or complimentary slippers. Also there were no coffee/tea making facilities in the room which you would expect in this type of hotel.

Plussat: friendly service

Miinukset: room too hot, no tea making facilities in room

Plussat: excelent location

Miinukset: room was far away from the entrance of the hotel

Plussat: The hostal itself is beautiful, a place to visit. It is perfectly located in the middle of Santiago. The food is very good and the staff very kind.

Plussat: The rooms is spacious with large bed and very comfortable

Miinukset: Cleaning is not careful enough for a five stars hotel

Plussat: Very Clean, nice to park, good location.

Miinukset: Indoor Swiming pool impossible to relax because guests use that like a amusement park.

Miinukset: They charged me 15€ for a special baby dish with boiled eggs and potatoes. Same price as one of the main courses. Not to mention that first they incorrectly sent fried eggs with french fries and not even apologized for the mistake. Small things that indicate that personnel is not well prepared. That's the only bad experience I had there. The rest was very good.

Plussat: Staff going extra mile to make it special for my new husband and I. Room was beautiful and the platter delivered was a special touch.

Miinukset: The dinner wasn’t very nice. No air conditioning in the room.

Plussat: All was more than expected taking into consideration the present situation here in Spain. I was really impress and happy with my 1 night stay. I will comeback 100%

Plussat: Lighting in room was ok

Miinukset: Door lock was not working ok.

Plussat: Everything was ok. I would like to highlight the calm in my room, view, etc.

Plussat: hieno sisustus,siistit huoneet ja hyvä palvelu.

Miinukset: kallis aamiainen

Plussat: Room was spacious and very quiet. The bed was large and extremely comfortable, and the bathroom excellent with bath, shower & bidet.

Miinukset: 1. Breakfast was rather expensive at 14.50 2. Staff seemed thin on the ground: those on reception seemed to be rushed off their feet, and we never saw anyone behind the bar, so we never bought a drink! 3. Wasn't very happy with them putting my dob on their own hotel database without asking me. (I requested it be deleted.)

Plussat: The set price menu in the restuarant was both excellent value and quality

Plussat: Lovely bathroom really comfortable beds and smashing breakfast.

Plussat: Beautiful and comfortable

Plussat: NH is upscale, contemporary and well-deserving of it's 5-star rating. The staff is very friendly, the amenities are excellent and best of all, it's a 10-minute walk from the center of the town. I would recommend the hotel for couples and families, the hotel is appealing to both. We had a great stay and would consider the hotel chain again.

Plussat: young lady at front desk very helpful,also lady at dinner ;breakfast good but lacked hot food

Miinukset: pool(s) were cold,esp indoor; pillow on bed far too high..had to resort to using blanket as pillow; instructions for operating aircondition not clear

Plussat: Fabulous hotel in great location. Pool and leisure facilities were excellent

Plussat: Very comfortable rooms, excellent bathrooms good position

Plussat: Great rooms, location, personel, service was great

Miinukset: no

Plussat: Good service, modern decor and good value for money. Also a nice swimming pool and leisure area.

Miinukset: Not really! The Room Service Menu seemed very steeply priced!

Plussat: I like the facilities , the views. Very clean and modern rooms. Excellent treatment at front desk and employees

Plussat: Good Breakfast albeit the hot food was cold

Miinukset: Very poor Wi Fi

Plussat: We LOVED the 3rd floor terrace off the library with the view of the River.

Plussat: The bedrooms, location, staff, free parking, good breakfast... We loved it!

Miinukset: Nothing, we loved everything. We wished we would have stayed for longer.

Plussat: Brilliant five star hotel within walking distance of the Cathedral and historic centre. King sized beds and very comfortable rooms. Stayed here at the end of October for two days as a treat for finishing the Camino, with our grandchildren who loved the fitness room and pool (Yes the pool temperature is cool, but get swimming and you will soon warm up - couldn't get the kids out). Nice views over the gardens, and very quiet location at night.

Miinukset: Didn't have the breakfast at 16.5 Euro - plenty of cheaper options near-by. Had a few bar meals with drinks which for a five star hotel were reasonably priced (two glasses of red wine 6 Euro - large pizza 10).

Plussat: Loved the feeling of the hotel. Lovely staff. Bar very pleasant

Miinukset: Breakfast too expensive, hence hardly any customers. Restaurant for dinner was too expensive, so mostly empty. Bathroom was not very private. Frosted glass into the barhroom was fine, but nothing to make the toilet more private

Miinukset: Noise insulation of the room not perfect

Plussat: Friendly staff, able to book in and check out early due to flight arrival and departure times. Restaurant food excelent.

Miinukset: Expected the room size to be bigger possibly due to the photo shots shown on the web. Room size was ok though.

Plussat: The facility was lovely and the staff was very polite and helpful. We especially enjoyed the food in the downstairs lounge and restaurant.

Plussat: area

Miinukset: positiom poor

Plussat: The room was very comfortable, both it and the bathrooms were very clean with good selection of soaps etc. Cleaning staff friendly too.

Miinukset: The pool is lovely but very small, the steam room (turkish bath) didn't work very well and it would be nice to have a better selection of english speaking tv channels

Plussat: The Palacio offerred 5 star accomodations at 3 or 4 star prices. The room was quiet, large, beautifully decorated.

Plussat: The hotel was well situated and peaceful. It was modern and comfortable.

Miinukset: It was a shock on departure on Saturday morning to discover that breakfast did not begin until 8am. This is OK perhaps on a Sunday but not what one would expect from this standard of hotel on a Saturday

Plussat: The hotel was stylish and well-equipped in a nice location, within a 7/8 minute walk of all the sights of Santiago de Compostela

Miinukset: The breakfast was expensive for the buffet display on offer - and our waitress was rather casual, lacking customer service awareness.

Miinukset: as there was a bar advertised but no bar opened most of the time

Plussat: in a very quite area of the city and the mini bar though limited free

Miinukset: in common with most spanish hotels there was no tea/coffee facilities in rooms

Plussat: The hotel lacked athmosphere,--But the Receptionest was very Helpfull and plesent.

Miinukset: The hotel did not seem to be a 5 star . The Hotel is situated down the hill from the town. I think I would prefer one closed to the town center.

Plussat: Breakfast was very good, with great diversity and good quality. Room quite good and comfortable. Staff very friendly. Excellent location, at a walking distance (15 min) from downtown.

Miinukset: The parking places in the garage are quite tight. The information pack in the room could be more comprehensive.

Plussat: The room was very clean and comfortable

Miinukset: The bed was a bit small

Plussat: The staff is really extraordinary people and always willing to go the extra mile to help with a smile and always very courteous.

Miinukset: perhaps the parking entrance a bit narrow

Plussat: Amazing value, 15 mins walk from historical center, hence not crazy overcrowded during peak season . Excellent quality, friendly staff and Incrédible discount prices considering the hotel standard

Plussat: Emaculately clean . Lovely helpful staff

Plussat: Very friendly staff Offering umbrella on rainy day Explaining about parking and how to get to sights Rooms are extreme comfortable and cozy

Miinukset: AC in room was not working Elevator is a bit frightening for people scared of heights

Plussat: New and clean.

Miinukset: No restaurant

Miinukset: Very nice hotel, but seriously overpriced. Outdated 1980's decor and style.

Plussat: good ratio quality/money

Plussat: really close to the city centre, 15 minutes walk. Nice bed, good bathroom.

Plussat: Excellent! Great hotel!

Plussat: the decoration.

Miinukset: the cleanliness of the bathroom. We changed room once and the new one wasn't better.

Plussat: The hotel was fabulous and the rates we got with yourselves were excellent, 75 euros per night for the room for bed and breakfast, unbelievable!

Plussat: I was meeting a very good friend that I hadn't seen in six weeks. We stayed in for three days straight and ordered room service. The staff offered complete privacy which was wonderful. My friend and I will always remember this time we had together to talk, talk, talk.

Miinukset: Yes, unfortunately, the trays from our room service were not picked up promptly. It was a bit embarassing to see them accumulating outside our room especially when we took the time to inform the staff that they were ready to be picked up. We felt a bit ignored.

Miinukset: 'English Breakfast' cold and not replenished quickly,

Plussat: I loved the ease of staying at the Gran Hotel Santiago, the room was quickly and efficiently cleaned and everything was tidied nicely. My son (6 years) said we have to stay there again for their toasted ham and cheese sandwiches! I'm allergic to fish and when we didn't understand some of the items on the dinner menu, they carefully wrote a translation so that I was reassured about what I could and could not eat. The hotel is really well placed for going into the main town of Santiago, we actually walked all the way because the bus didn't turn up. It is also close enough to take a taxi back from the town centre, without it costing the earth!

Miinukset: I thought the cooked food for breakfast was not good, the quality of the sausages and eggs were terrible.However, they also had pastries, toast, cheese etc so there was plenty else to choose from. In the room, the TV does not swivel so you can only view it from one bed. Minor problems compared with the rest of the place.

Plussat: Room, location.

Miinukset: Staff, especially the old lady at the reception was extremely unfriendly and not helpful. Very noisy from the hallway at night. No private parking lot, but public parking was not far way. The loading-unloading zone in front of the hotel was not clear and inconvenient.

Plussat: The breakfast was lovely. The barman Juan Carlos was exceptionally friendly and went out of his way to find drinks that we liked and was very welcoming and helpful during the whole time we were there.

Miinukset: Nothing

Plussat: Staff were very friendly, location very close to restaurants and bars, old town was lovely a couple of mins walk to Cathedral, lovely walk to Cultural City well worth a visit public bus is available if needed.

Plussat: Very central right opposite the entrance to the old part

Plussat: Breakfast was excellent. Everything met our expectations. For sure I will recommend this hotel to my friends.

Miinukset: I do not have comments.

Plussat: Location

Plussat: modern, clean, nice design, good location

Miinukset: no private parking, however public parking nearby

Plussat: Location, location, location . . .

Miinukset: A hotel of this quality should have more than one computer for patrons' usage.

Plussat: location/convenience, staff attention to our needs for info on (a) the city (b) transport (c) meals.

Plussat: Excellent treatment

Plussat: Excellent position, convenient for the lanes leading to the cathedral and the shopping areas. Nice large comfortable room. Excellent dining room with large choice buffet breakfast. Reception staff helpful, especially karen.

Miinukset: We were also offered a room at the back of the hotel. It was much smaller and with no view at all. The hotel bar was very poor and unwelcoming. There are several steps from reception to the one lift, but no 'ramp', so suitcases had to be lifted. Hotel staff will help you... If they are available.

Plussat: Nice hotel, excellent location in the city center. We did not have breakfast included but, there is a cafe across the street which is very convenient. . Staff was very friendly and always ready to help.

Miinukset: We arrived after midnight, starving and tired and found out that hotel doesn't have restaurant or room service, anyway, staff gave us directions to go to a place to eat which is open until 2.30 am, 2 blocks from the hotel

Plussat: Nice modern hotel, very friendly staff, walking distance to everywhere in the old town - will be back to stay again.

Miinukset: Car parking available in public car park across the road at additional overnight charge

Plussat: modern clean hotel

Plussat: The hotel is very modern inside, very tastefully decorated and appointed. We chose it because it was very close to where our daughter lives. Staff couldn't have been more friendly or helpful. Room and bed were a good size and very comfortable.

Plussat: The location, staff friendly and helpful, it was clean. Luis waiter was super supportive and friendly.

Miinukset: Wi-fi access is not available in the room 411 (at the end of the corridor), needs to be fixed

Plussat: Good views of Santiago and great breakfast! Also hotel parking for free.

Miinukset: a bit further away from downtown Santiago

Plussat: It was clean, comfortable, quiet and good value for money.

Plussat: Breakfast, room, location.

Miinukset: We arrived earlier than standard check-in time and were offered a room without a balcony. We refused this because a balcony is essential for us and our booking details (room facilities) confirmed a balcony had been booked. The reception staff denied this and said it was at their discretion! I said we would not stay if a balcony was not provided as per the booking contract. They said that if we waited for four hours they would see what they could find. They did provide us with the booked specification later so why was this initial denial made? Were they saving the room for someone else? The hotel is excellent and we would love to return but either the hotel needs to honour the booking description or the booking.com site needs to be amended to say that a balcony is not guaranteed (in which case we would have to book elsewhere).

Plussat: All

Miinukset: We loved the place

Miinukset: Henkilökunta oli epäkohteliasta erityisesti receptionissa. Palvelua ei edes yritetty .

Plussat: Very close to the center.

Plussat: Service

Miinukset: nothing

Plussat: Big room

Miinukset: Old TV

Plussat: location perfect for us

Miinukset: expensive breakfast we went to a local cafe instead

Plussat: clean and 15 min walking distance to centre

Miinukset: By no stretch of the imagination a 4 star hotel. we also stayed at the sercotel Los Abetos outside the town and there is no comparasion in the two hotels, though both graded as 4 star. It is a good 2 star by UK standards.

Miinukset: Internet service was not at a level that is acceptable - very slow in browsing

Plussat: The swimming pool

Miinukset: Should have had a room with balcony, this was not the case. Not a proper / comfortable bar area or residents lounge

Plussat: cleanliness was excellant,ideal location for town center, only 15 minutes walk

Miinukset: be prepared for a wait trying to get a drink from the bar, never any staff

Plussat: Pool was out of order therefore a rip off

Plussat: A lovely, spacious room and excellent buffet breakfast.

Miinukset: The pool was not yet open for the year though it was being prepared. The walk into the historic centre, although not very far, was rather dull though it was possible to vary it slightly by going through the park.

Plussat: It was friendly, large rooms, modern bathroom, clean and warm.