Saskatoon hotellia

Plussat: Everything was great!!

Plussat: The location was perfect and the breakfast was amazing.

Plussat: Service was excellent

Plussat: The bed was exceptional!

Miinukset: Nothing!

Plussat: The location, the staff, and uniqueness of the hotel were all excellent. Boutique hotel in the heart of the city.

Plussat: Excellent breakfast each morning. I particularly enjoyed having English breakfast tea available and served in a china teapot. (This does not happen in most hotels). The bed was very comfortable and pillows were perfect. I like the security in the elevators

Miinukset: I would have appreciated it if there could have been a high quality breakfast tea available in the coffee/tea selection in the room. I am a dedicated tea drinker and like to start my day with straight up good quality black tea like English breakfast or Assam. Earl Grey is a highly flavoured tea. Please note that tea drinkers are as particular about their blend of tea as are your coffee lovers!

Plussat: It is a nice hotel but no nicer than the Canalta, Oyen AB we stayed in the night before. Is a matter of fact the Canalta was much, much more spacious with a mini sink and microwave. The Canalta was also almost $100. less per night. Also there appears to be no special deals to be found on any of the travel search engines like there are for many other hotels.View of the river was great and the staff were lovely at The James.

Plussat: The staff was excellent. Very nice accommodations.

Plussat: Exceptional cleanliness and very modern and nice decor

Miinukset: No

Plussat: Excellent, lots of options. Large facility and friendly staff.

Miinukset: There was nothing we didn't like - very welcoming staff and great facility.

Plussat: Gym and pool

Miinukset: nope

Plussat: I had a great 7th floor view to watch the airport … a fridge and micro … all was clean … the A/C - Heater was great and didn't sound like a gas generator running all night … easy to find as all the roads in identify the airport route and the hotel is right in front of it. Was in Saskatoon for Rob Zombe Concert. Fun, Great time. Accommodations really help for a successful, fun trip … .. . 3rd this year. Won't go back to the previous 2 hotels. See you again.

Miinukset: I fine with this hotel … .. will be back.

Plussat: clean and bright great staff

Miinukset: no

Plussat: The breakfast was the best we’ve ever had.

Miinukset: Prices on the pop machine was a bit high

Plussat: The room was spacious and comfortable.

Plussat: Clean rooms. Breakfast. Staff is very welcoming

Miinukset: I called ahead for ajoining rooms. To hep my daughter with her children. We booked in on time. And another customer had smoked in the non smoking room. There were no other ajoining rooms available. Also a few mishaps looking for available rooms.

Plussat: The location is quiet. The staff is very friendly. It's easily accessible from circle drive and minutes away from all amenities. The complimentary breakfast is wonderful & the salt water pool and hot-tub are also very nice. I highly recommend this hotel

Plussat: I like this hotel and have stayed here several times: Its close to the Airport, offers a convenient and fast shuttle, very friendly & courteous staff, clean & comfortable rooms, and a nice complimentary breakfast.

Plussat: Complimentary breakfast was good, staff was helpful and very pleasant

Plussat: The breakfast was very good compared to the other 3 hotels we stayed along our trip

Plussat: The staff was friendly and it was quiet. The bed was very comfortable.

Plussat: Staff are super nice

Miinukset: The scrambled eggs. Everything else was great

Plussat: The room and facilities were great

Miinukset: The breakfast was quite lacking.

Plussat: Friendly staff and clean rooms. Very comfortable beds and pillows. Had an amazing sleep!

Miinukset: Nothing bad to report

Plussat: It was a very good hotel all around. Also included a very good breakfast

Plussat: The cleanliness overall, the friendliness of the front desk staff, the fresh baked cookies, the pool & water slide!

Miinukset: The hotel room door takes a bit of time to close.

Plussat: The breakfast was great The room was well laid out and quiet. Lots of parking area. Staff was very friendly and helpful. Cleanliness was superb. Price was reasonable. Had all the amenities

Miinukset: Access from the main street could have been better. The signage at the hotel was quite small and just indicated Best Western, did not mention Blairmore.

Plussat: Pet friendly and they had a pet care package! Free toiletries and great breakfast! Very happy with our stay!

Plussat: Very clean, courteous staff.

Plussat: ExcellentNothing

Plussat: Convenient location

Plussat: Safe neighbourhood. Rose is a great host. Provides a healthy breakfast with fresh fruits, eggs and bacon. An extra large bathroom upstairs and down and a powder room upstairs as well. If you like a clean comfortable and cosy family place, this is it

Miinukset: Did not spend a lot of time.

Plussat: Very comfortable bed and bedroom; big bathroom; wonderful breakfasts! And very lovely hostess!

Plussat: My stay with Rose at Wild Rose Bed & Breakfast is in one word: exemplary! Rose is the most gracious of hostesses. She rolled out the red carpet for me and I felt very safe, very welcome and very comfortable. If I am ever going to be in Saskatoon again I will definitely call Rose and book with her.

Miinukset: The only thing I didn't like - was that I wish I had been able to spend more time with Rose in Saskatoon.

Plussat: Breakfast was delicious! The bathtub is AMAZING. Everything is new and comfortable. Rose is really kind and caring.

Plussat: Clean

Plussat: The house is gorgeous and very well kept, with a good hot breakfast to start guests off on a good note. It's in a quiet neighbourhood, which is really nice, and makes for a very relaxing stay in Saskatoon. We didn't get to explore the city much but it seems like it would make a good base for this, and there is a lovely garden in the back. Great job Rose for running such a sweet and comfortable place!

Miinukset: It is a little hard to find, as there is no sign outside the house to indicate that it is a B&B. Breakfast is at the same time for all guests, which makes sense but might not be best for travellers in a hurry.

Plussat: Rose is a super nice person. Felt right at home.

Miinukset: All good.

Plussat: The host Rose made you feel right at home after a stop from a gruelling roadtrip. Her home was beautifully furnished, well kept and clean. The bathroom was amazing. The garden was well kept and is a lovely place to have a morning coffee. Rose's breakfast was delicous, with lots of extra fruits. I couldn't recommend enough staying at Wild Rose B&B. Rose is a wonderful lady with a rich life story. Thank you for a great stay at your B&B.

Miinukset: Nothing. Rose was a fantastic host.

Plussat: Rose was an excellent host. She provided us with a wonderful cooked breakfast, even obliging with our dietary requests. Her accommodation was very clean, comfortable and her hospitality was beyond expectation. Her locations was very convenient to the airport, restaurants and other facilities, with the neighbourhood quiet although being located on a fairly major road.

Miinukset: Leaving!

Plussat: Staff were very friendly and helpful! Room we had was very cozy and comfortable! Amazing breakfast!

Plussat: Very nice staff at checkin. Substantial and tasty breakfast. Spotlessly clean room.

Plussat: Awesome room, awesome breakfast. Excellent rates!

Plussat: I love everything about this hotel.

Plussat: Beds were super comfy.

Miinukset: It would have been nice to have glass wine glasses. The front desk accommodated with glass tumblers.

Plussat: Excellent experience

Miinukset: Nope

Plussat: Great location. Lovely new property with nice sized rooms and very comfortable beds. Liked that breakfast was included

Plussat: Omg the rom was absolutely stunning. No carpet. The shower was wow!!

Miinukset: Absolutely nothing

Plussat: The beds were comfy. The hot tub was warm. And there was a pool

Miinukset: First thing I noticed was a dirty wall. Not sure why they ran my credit card for 200 and then presumably again the night for room cost so am hoping I didn’t get charged $370 for one night as I didn’t get initial receipt for 200. As I was walking in noticed a sign by pool saying temporarily closed and asked front desk about it and she said not till November for repair but yet sign was still there. Later it had a note saying the ladder was not working at one end. Very confusing. And how about receipts for the initial 200 I had to put down as well as a refunded receipt.

Plussat: I like everything about this hotel!

Plussat: Clean

Miinukset: Parking wasn’t good

Plussat: This hotel was clean and very nice! It is minutes to great restaurants and across the street from a nice little mall. The heated underground parking is a definite bonus!!!

Plussat: Clean newer property, comfy beds, great breakfast!

Miinukset: All great - nothing comes to mind.

Plussat: I liked that I had a kitchenette which worked really well for our family. It was clean, comfortable, quiet and relaxxing.

Miinukset: The room was on the small side for my husband, daughter and I.

Plussat: The room was surprisingly spacious, as was the shower, I loved the bbq access outside on the main floor, and the bed was extremely comfortable.

Plussat: Loved how clean all the facilities were all the time. That patio was nice to sit at in the hotel in the evening. The staff was always friendly and helpful, I would recommend this hotel to anyone wanting a nice clean, comfortable friendly space.

Plussat: The hotel is brand new and was very clean and nice. The bed was comfortable and it was nice to have a sofa, desk and kitchenette. Decent continental breakfast and good location- very close to Prairieland Park and not far from downtown.

Miinukset: The rooms are not sound proof and the doors are quite heavy and slam shut. As people started getting up and leaving their rooms in the morning it was impossible to continue sleeping. I wish the hotel would have been built a little better to prevent this from happening.

Plussat: I love that it is clean and modern. It has a bar/restraunt downstairs with a Starbucks. We love the fact there is good parking for if you are going on a trip and need to be close to the airport with a shuttle ride.

Plussat: Good service Shuttle

Plussat: Location near the airport was perfect and loved the convenience of the shuttle.

Plussat: Convenient, friendly great customer service and very clean.

Plussat: Very clean and inviting

Miinukset: The bed was very hard and caused a sore back.

Miinukset: Unclean hotel...

Plussat: Great service and staff!

Plussat: Great location especially with the long day of travel, great value as well.

Plussat: Clean, comfortable and pleasant to the eye

Plussat: Proximity to airport

Miinukset: N/A

Plussat: Room was excellent.

Miinukset: No hot tub Found hair from previous guest in bathroom as I was having shower.

Plussat: Location

Miinukset: Room chargers were different, hard to check in and check out, manager hard to deal with. Over charging other customers as well. Hair in the eggs. Last experience was good but I got food poisoning and that was not even looked at either. Told not to return

Plussat: I am disappointed that no regular caffeinated black tea is offered on their coffee and tea service. I've stayed here a number of times and asked each time. This is a fairly basic product offering.

Plussat: Travelled with infant, king room had a microwave and fridge. Overall excellent stay

Miinukset: Pool is ice cold

Plussat: Clean, great location, good breakfast.

Plussat: Breakfast

Plussat: Very clean, very nice staff

Plussat: CONTINENTAL BREAKFAST

Miinukset: HARD TO ENTER THE PARKING LOT FROM THE STREET

Plussat: Handy for our purposes; very reasonably priced, great breakfast variety.

Plussat: Great breakfast variety and well kept stocked.

Miinukset: Charged my credit card an extra $20 that was not returned. Clerk said the $20 was for any additional charges that would not be processed if there were no extra services required.

Plussat: It's consistently clean and comfortable whenever I stay here

Plussat: Excellent friendly staff. Very comfortable beds. Rooms were great size . Great location as our event was at the Western Development Museum.

Miinukset: There was nothing not to like.

Plussat: Situated perfectly for what we needed. Good size room which was nice and clean. The cleaning staff seemed to be working hard doing deep cleans in a couple of the rooms. Attached restaurant was OK, not excellent value but OK. Comfortable beds, lots of towels.

Miinukset: Breakfast was cheap stuff, the bread smelt of vinegar. Skimmed milk was off on the second morning.

Plussat: gOOD BREAKFAST good location. friendly staff

Plussat: Room was spacious and comfortable. Breakfast choices and quality was excellent!

Miinukset: There were no fire walls/doors in the very long hallway of rooms. Scary!

Plussat: On the way to Winnipeg. The breakfast was good.

Plussat: internet & breakfast was good. bed very comfortable.

Miinukset: hair on floor in br and a dirty or lipstick stained towel.

Plussat: Clean and staff very helpful.

Miinukset: Beds could be better.

Plussat: Good breakfast

Plussat: The staff were very friendly!

Miinukset: When booking the hotel the description indicated that there was a pool. This hotel doesn't have a pool.

Plussat: The bed was comfy and the breakfast was great with hot food included.

Miinukset: Nothing.

Plussat: Very clean and quiet the staff were very friendly

Plussat: The front desk staff was great

Miinukset: The location was terrible, I felt very unsafe

Plussat: Tikitiboo location, close to downtown, YXE, liquor store. Breakfast was good. Room size was excellent with large bar fridge.

Plussat: The staff were great and security were top knotch.Slept very well knowing.

Miinukset: Nil.

Plussat: staff was very helpful and pleasant. /room was well cleaned

Plussat: Great breakfast

Miinukset: Our room was never made up. We got new towels but the beds were never made.

Plussat: Check in was quick. Breakfast had a good variety of choices. Near many restaurants within walking distance.

Plussat: I liked everything. They were friendly and the hotel was clean, quiet and very comfortable. It also was very affordable.

Miinukset: Nothing I totally enjoyed myself I will be back for sure.

Plussat: It was in my top 3 hotel experiences!

Plussat: The buffet breakfast was OK and the attendant was very friendly.

Miinukset: The front desk people where not able to speak very clear English and where very hard to understand . I couldn't believe they where asking for $150.00 damage deposit.

Plussat: Cleanliness, cozy bed, pillows and linen. Detail touches in the rooms

Plussat: The price

Miinukset: Bed are hard No cottons from the customer Pool to much p4

Plussat: The room layout was really nice. I really thought the long countertop was a great idea as it made the room look neat and tidy. I would recommend this place to others.

Miinukset: The carpets needed to be shampooed.

Plussat: The free breakfast was perfect with its choices.

Miinukset: Wish they had better selections for regular television

Plussat: Location

Plussat: Location

Miinukset: No fridge in room, no coffee or tea in room and for that price maybe 2 bottles of water could be supplied.

Miinukset: No screen on window, big enough opening a child could fall out.

Plussat: Enjoyed our stay, zero complaints

Miinukset: There was nothing we disliked.

Plussat: Exceptional staff offering excellent service.

Plussat: It’s like a second home with the luxury and feeling of a being in a modern and exciting location of downtown

Miinukset: The new charges for the pets

Plussat: Pool, hot tub and waterslide

Miinukset: Elevator very slow and had trouble with the key cards

Plussat: The staff was excellent!

Miinukset: We received the smallest room with one queen bed. We have to kids and use a play pen and a crib. The room is exceptionally small including the bathroom. It just made our entire stay uncomfortable. We won't be returning.

Plussat: Location was great. Rooms were clean and beds comfortable. Staff were exceptionally friendly.

Miinukset: Had a horrible time trying to book a room directly. I ended up on booking.com which I prefer not to use! There was lots of hallway noise as people returned to their rooms during the night.

Plussat: Great location ,great room with a great view

Miinukset: Room was too close to the elevator

Plussat: Food, facilities, quietness

Plussat: The customer service was amazing! The pool/water park was clean and well maintained! We enjoyed the slide! It was very busy but expected at this time of year.

Miinukset: I am disappointed that you have to pay 15 dollars to park with the price of the rooms. Not have a continental breakfast is a downfall, the cost of room service and the restaurants are over priced. The room did not have a microwave.

Plussat: The breakfast had gluten free options for toast and waffles.

Plussat: Hotel was great. Pool was clean and a good temperature. Staff monitors slide. Room was clean and breakfast was great. My family and I enjoyed our stay at this hotel.

Plussat: Rooms are very spacious! Breakfast was great! Pool was great for my toddler

Miinukset: We left a chain there but somehow room service didn't find it. We know exactly where it was left but they where unable to find it.

Plussat: Hotel was excellent staff opened waterslide early so guests could use it in the morning!

Plussat: Staff upgraded our room to a corner king size room. Loved it

Miinukset: Jets on hot tub didn’t work well

Plussat: This was a very clean and very well maintained hotel. The pool, waterslide and hot tub were excellent. The free breakfast was also excellent with fresh waffles, pancakes, ham, eggs, juice, etc. The staff were also excellent and attentive. This was excellent value for the money no question.

Plussat: Staff, cleanliness, location, breakfast, pool and waterslide

Miinukset: Hot tub was not working

Plussat: My son loved the pool and water slide. Breakfast was good

Miinukset: No complaints, very satisfied with everything

Plussat: Location

Miinukset: Adjoining room was not sound proof even a little

Plussat: This was a great property, pet friendly. Great staff, very helpful!

Miinukset: Nothing

Plussat: We loved the room:it was spacious with comfortable beds,a pull out sofa, chair & nice washroom. It could have fit 4-6 people comfortably but there were three of us.Coffee machine worked well.The pool was nice and fairly spacious. Some staff were awesome!

Miinukset: A large, beautiful room with a walk-in closet,however there was no light inside it.The seats in the dining area were uncomfortable & too low for the tables.They did not have hot/boiling water at breakfast for tea and oatmeal. Some staff were unwelcoming.

Plussat: Clean spacious and well located

Plussat: The day staff was super friendly and helpful! The beds are super comfortable. It is very clean. They have renovated and has a real Scandinavian feel. Shampoo, conditioner and body wash were provided in the shower. The kitchen was well appointed. The rooms have nice roomy desks and a large tv. The wifi is fast and reliable.

Miinukset: Parking is difficult to back out of in the front. Park at the back if you can. The night staff was constantly on his phone, talking loudly. I heard an argument from my room that made me feel quite uncomfortable. I booked a room with a bathroom, but it was a room with a bathroom outside by the kitchen that they put a "private" sign onto. That didn't stop anyone from using it. In the morning when I woke up, someone was showering in "my bathroom", so I had to hunt down another washroom to use. This inn has more of a hostel feel, which is ok if you know that up front.

Plussat: Good location, extremely clean

Plussat: Breakfast wasn't great. Could have skipped and gone to a restaurant.

Miinukset: The mattress was too hard. When we booked I did not know that we had a very small room and had to share a washroom.

Plussat: Quite easy to get in and out Check in was easy you were treated like a person

Plussat: The shared space is like home and pretty clean.

Miinukset: A little bit noisy in the morning and the room is a bit too small for 2 people.

Plussat: The rooms, bathrooms, actually everything is really clean and that is so comforting. The staff and owners were all so friendly and welcoming. The value for money! Perfect! It's a very nice place, and I would recommend it to anyone going to Saskatoon!

Miinukset: Not much I didn't like! It's a very nice place, and I would recommend it to anyone going to Saskatoon!

Plussat: cleanness, location

Miinukset: no private bath ..... room is small but comfy

Plussat: Exceptionally clean

Plussat: Good location and very clean rooms. Wifi was good and beds comfortable.

Miinukset: Did not realise it was shared bathroom, which was annoying in the morning to be able to get into due to demand. Have to take shoes off throughout the corridors and rooms. Liked having a window for fresh air but staff and visitors were often smoking right outside. Rooms were very small.

Miinukset: Room got too warm overnight - uncomfortable.

Plussat: The bed and pillows were very comfortable room was bright with sun in the window. Great view

Plussat: The character of the hotel is very unique. Location is great.

Miinukset: No, enjoyed everything about it.

Plussat: Beautiful old-world character and historic charm in decor. Nice location on river walk. Easy to access downtown shops and restaurants

Miinukset: Noisy, echo-y hallways, expensive food on-site.

Plussat: beautiful location

Miinukset: price of any extras was a lot. restaurant was pricey.

Plussat: Location, comfy bed, character of hotel

Miinukset: Fire alarm went off early morning, told to stay in room but no update so remained on edge

Plussat: All the standards of a hotel room, nothing exceptional.

Miinukset: The beds were very squeaky-couldn’t roll over in bed without waking up your partner. Room service was very pricey for the quality of food and our bathroom door wouldn’t shut fully.

Plussat: I mainly judge hotel stays on three key items... comfort of the bed, the shower, and the wifi. All were good, no issues with any.

Miinukset: Nothing comes to mind

Plussat: Good location , staff friendly , confortable bed

Miinukset: On my Arrival , platine status was not acknowledge , was not offer An upgrade or access to member lounge

Plussat: Beautiful building. Great location.

Miinukset: Very noisy.

Plussat: Location and history

Plussat: Beautiful hotel which was very charming!

Miinukset: N/A

Plussat: The staff was impeccable and very helpful, the room was spacious and quiet even though we were right by the elevator, and the parking was very convenient.

Miinukset: Having to pay extra for parking.

Plussat: I loved the location.

Miinukset: I had to pay for parking.

Plussat: Location, location, location, it has it all. A great place to stay if you have business or shopping to do downtown.

Plussat: Comfort and location.

Miinukset: Our room needed dusting.

Plussat: Quiet Comfortable updated

Miinukset: No

Plussat: The love how HUGE the king suite is. It's a rare find with hotel rooms.

Plussat: Clean and in a very good location

Miinukset: Seperate parking fee

Plussat: Pet friendly

Plussat: Overall, the hotel was nice, well-maintained, and aesthetically pleasing.

Miinukset: Well, I left a bottle of wine in the fridge and within half an hour, one of the cleaning ladies stole my bottle. It was a gift from a friend, so I'm really quite disppointed. When I phoned, the front staff were incredibly unhelpful and did nothing.

Plussat: The size of the room was fantastic and the bathroom exceeded my hopes.

Miinukset: Didn’t like the extra $15 per day for parking.

Plussat: Convenient location and nice rooms.

Plussat: Breakfast was terrific

Miinukset: I had a problem understanding the accent of the employee who booked me in, and the $15 parking fee was sprung on me - no advance knotice.....

Plussat: I loved that the staff were very welcoming and patient whenever I had questions. They were also very helpful when I found out that I left behind a garment bag. Immediately, the front desk clerk made sure that housekeeping brought it to the front for me to pick up.

Miinukset: Unfortunately I did find something that the previous guest had left under one of the beds when I arrived with my family. The staff was very courteous and let housekeeping know about the trouble.

Plussat: The staff are very friendly and the view is awesome. The room is very clean and comfortable. The bed the blinds the windows. The toiletries, lighting, everything is just perfect.

Miinukset: They could really use some bellhops handling luggages from the drop off to the room like the other Marriot Hotels i’ve been or maybe it’s a security issue. I don’t know. I asked while checking in if someone can help me with my luggages, he’s willing to help me out but he’s alone so he can’t...Also if your digestive system is still in the works during late nights (probably still working out the time difference) it’s a little hard to find a place to eat since the restaurant closes by 10 or 11 PM depending on the day.

Plussat: This hotel is more updated! The place is perfect for location Great interactions with the staff. We wanted a late check out which was no problem. We had air conditioning in the room that we could adjust. Huge blackout curtains. Hotel was quiet! Complimentary bottled water was a plus!

Miinukset: The pillows weren’t the greatest. But it wasn’t terrible!

Miinukset: Know one to help with your luggage. The guys just stood behind reception and watched while a 60 Something woman empties her vehicle goes and gets the luggage trolley, loads up the trolley and then pushes it inside the hotel and up to reception

Plussat: Location is wonderful. Stayed for Rock the River.

Miinukset: Hotel rooms are showing their age. Upgrades needed. Foresee it coming with just being bought.

Plussat: It was just a perfect experience. Best place I have stayed in years!

Miinukset: Nothing

Miinukset: extra 15$ per night for parking.

Plussat: I thought I had booked us a room with one queen bed and our room had two beds, I went to the front desk and they made an easy switch and gave us a gorgeous corner room with skylight. The skylight and panoramic view was awesome.

Miinukset: Everything was fabulous.

Plussat: Location and the swimming hot tub area.

Miinukset: Air conditioner compressor motor sounded like an idling train locomotive every time it kicked in. How can a person rest ? Shower head was low budget. Food in restaurant was mediocre and overpriced at best in one visit. The next time it was delivered cold

Plussat: Every thing was great

Miinukset: No not a thing great location great food

Miinukset: We went for conference for 3 nights, and there was a block of rooms for conference for group rating. I checked and was able to get a better room for $40/night cheaper through a third party booking site than the group rate.

Plussat: Location

Miinukset: Change to hypo-allergenic bedding. Nothing is worse than arriving after a long drive and having to wait even longer for housekeeping to come to the room with bedding people wont die from. Remove the feathers entirely.

Plussat:

Miinukset: The parking was horrible due to all the parking slots were full and then trying to turn around then to find out no spots so had to park across the street.

Plussat: The view from our room was amazing.

Miinukset: Had to pay almost $12 a day for parking. Should be complimentary for hotel guests.

Plussat: the staff was wonderful the room was lovely

Miinukset: there was no cold water. even the water in the toilet was hot. maintenance said they fixed it and left me chocolates. but the water remained hot.

Plussat: The room was decorated in a newer fashion and was a good use of space. Free internet was also appreciated.

Miinukset: The hotel was under renovation which unfortunately did not allow us to enjoy the hotel facilities. The restuarant was very nice but the pounding and beeping from backing up of machines during the renovation was very distrubing. We did not enjoy the hotel at all except to sleep.

Plussat: location was good,

Miinukset: Web site should have stated that hotel was under construction and no pool available. Front desk could not even answer my questions because of noise very frustrating experience not happy customer!!!

Plussat: They were able to take care of us even though they never received our reservation from booking.com

Miinukset: Pool/waterslide was closed for renos.

Plussat: It is in the downtown area close to the business that we have there and I can walk to work.

Miinukset:

Plussat:

Miinukset: They did not have a room reserved for us, they could not find anything with our confirmation number - they did end up giving us anoth3er room but were going to charge us more since it was a suite until I spoke up....The parking lot at this hotel is horrible!!

Plussat: good location, nice lounge and food wasvery good. comfortable rooms

Miinukset: I had booked a king size reservation and upon arrivao the hotel changed the room to two queen. the sleep number beds are noit comfortable at all.

Plussat: The reception staff gave us free parking across the hotel for the night/day. It was much appreciated.

Miinukset: There was only a smoking room available and the smell of smoke lingered in the bed linens - dissipated after awhile but was not pleasant initially.

Plussat: price

Miinukset: I was given pet room to stay for first night. They change later on by request.

Plussat: Friendly staff as always. Clean room, great location with plenty of eating and drinking options in walking distance

Miinukset: Parking a bit right for large vehicles

Plussat: Great price for a quick reservation

Miinukset: Construction was on site haha

Plussat: Clean and quiet

Miinukset: Bad pillows

Plussat: It was convenient to where we needed to be. It was fairly quiet. The parking was very convenient.

Miinukset: No, every thing was satisfactory.

Plussat: The rooms are incredibly clean, the beds are comfy, the staff is friendly and efficient, and the location was perfect for my needs.

Plussat: Easy check in. free parking outside room.comfy bed clean bathroom

Plussat: It was handy &afordable

Plussat: Front Desk personal are great, rooms are very clean as is the rest of the hotel. Restaurants and shopping close by.

Miinukset: parking was a bit of an issue if you wanted to park in front of your room due to the restaurant patrons, but not a major problem.

Plussat: Pet friendly and nice room.

Plussat: This is the second trip we made to this hotel. Overall we are happy with the stay. The space is good and the staff were excellent.

Miinukset: The bed sheet was not made up properly. We don’t think it’s dirty but because the sheet was wrinkled it feels that way. There were stains in the bathroom wall. We ordered room service. One of the dishes we ordered was cold.

Miinukset: This was one of the worst hotels I have ever stayed at. I was visiting for work and upon arrival, they lost my prepaid two-night hotel stay. Rather then just figuring it out, I stood there for 15 minutes while staff and management stood looking confused at what to do. I did finally get a room but my reservation and payment was still lost. No one spoke to me about this at all over the next three days I was at the hotel. The staff that worked the conference wasn't great either - rude at some points with no happy faces. Several meals during that conference were inedible (items were cold, hard, greasy, poorly made) and very expensive and the table service was non-existent. I took my own dishes out into the hall after waiting over an hour for my plate to be removed. After dinner coffee was finally served after the plates were removed - once - with no refills. My bed was fairly comfortable and the room was clean, however, the vent was disgusting that was blowing the air into my room. The next morning I also had an invoice for the full amount slipped under my door, confirming they had not solved the problem - until I went down and it was fixed - but refused to give me a zeroed out invoice after I asked twice. This extended stay was exceptionally disappointing and I will never return to this hotel. How I was treated just trying to check in as a guest was unnecessary, but the overall experience was not isolated to one or two things. It was the whole stay.

Plussat: They have the most helpful friendly staff.

Miinukset: There wasn't anything not to like.

Plussat: It was a quiet floor.

Miinukset: The bed was uncomfortable, the couch was old and wasn't really all that clean. The bedroom wasn't closed off from the other part of the room. I was supposed to have a jaccuzi tub and it didn't.

Plussat: The Bathroom made me feel like a millionaire! Even though I was on a work trip, my evenings felt like a luxury vacation

Miinukset: They gave me my damage deposit back in cash, I thought that was kind of weird... but not a big deal.

Miinukset: They need better pillows

Plussat: Thé rooms are nicely appointed

Miinukset: No bath mat in the bathroom

Plussat: Location / Room layout and and very good housekeeping

Plussat: Like the internal garden atmosphere...

Miinukset: The room was too warm than expected and the fan was a bit loud as well.

Plussat: The hotel is located near the airport and has a bar.

Miinukset: I stayed there twice in a 10 day period, the toilet ran constantly in the first room and the fridge was loud in the second room.

Plussat: Loved the updated room and also the location.

Miinukset: The lobby could use a good cleaning.

Miinukset: Parking is $15 and is not included in the rate.

Plussat: Guest product quality was really good.

Miinukset: In room coffee was terrible and not from a brand I'd heard of before.

Plussat: Location

Plussat: The staff were great. We left a modest tip for the cleaning staff and received a sweet letter of thanks. The bed was incredibly comfortable and the shower had great power. I also LOVE a large bathroom countertop, and this one was nice and big.

Miinukset: Nicely remodelled, but like so many hotels, they left the old, tiny bathtub. A minor issue, however. The lights were incredibly bright near the bed. It was tough to get soft lighting for the evening.

Plussat: Absolutely nothing. Worst experience ever.

Miinukset: Horrible staff, bunch of liars. Rooms were not upto the mark, we found undergarments from previous guest left in the closets.

Plussat: In room food ordered was awesome. And the pool/ hot tub was set to perfect temperature, comfy beds, beautiful room

Miinukset: Staff when I checked in were stuck up and treated me like I was of a lower class, staff in the evening and night were not at all like this so yeah I have mixed feeling that’s leaning towards The not so good side on how I was treated by staff there

Plussat: Staff were friendly, location is great, Starbucks and bar on the main floor. Food was great (buffet breakfast on site). Overall a great stay.

Miinukset: Very minor issues - bathroom fixtures were loose. They had hot water issues the day of our stay but it didn't really make a huge difference as they were fixed before the end of the day (of our arrival)

Plussat: Staff is so helpful Location is great

Plussat: Location

Miinukset: Breakfast facilities

Plussat: The location is excellent.

Miinukset: Walls are fairly thin, easy to hear drunk neighbours. Bathrooms are outdated.

Plussat: Friendly staff

Miinukset: No safe in the room

Plussat: The location was good and it was fairly quite.

Miinukset: I asked about parking and the explanation was minimal. No price was given until we checked out. The pool ran out of towels so we called down to get more and they told us to get the ones from our room. We were out so we had to track down a house keeper.

Plussat: The hot tub was hot

Miinukset: The staff was not overly friendly. Walk into a stifling hot room. The tv - you need to bring binoculars in order to see it because it’s so small. Was disappointed in the continental breakfast.

Plussat: The water slide and pool was enjoyed by all that participated. Well kept and very clean.

Plussat: The beds. Are very comfortable!

Miinukset: Every thing was good

Miinukset: needs to be updated

Plussat: Breakfast was nice

Miinukset: Our toilet plugged and when we advised the staff we were given a plunger and told to fix it ourselves. Would have been nice if the bill had been adjusted in our favour for the work we had to do, but nothing was even offered. Not impressed! We won’t be back.

Plussat: Staff are great

Miinukset: No microwave in the room it could have been much better if they do have one each room and breakfast is not that good no sausage or bacon not much to choose on

Plussat: Proximity to airport, north exit routes, etc

Plussat: Lobby was fabulous

Miinukset: the rooms were old and run down and the bed was very uncomfortable.

Plussat: The hotel was great, we cannot say anything bad about the hotel or our stay there. The people that work at the reception desk were very friendly and very helpful. We loved our stay.

Plussat: Price and location

Miinukset: N everything was fine

Plussat: Very friendly staff

Miinukset: Wish the front doors were automatic sliding doors. When you have a lot to carry hard to open swing doors.

Plussat: Staff were great, rooms were clean!