Wyndham Garden Schaumburg Chicago Northwest

Was disappointed.

Somewhat in close vicinity to shopping, just had to go out and around. Each room equipped with mini fridge.

Mostly everything else. Keys didn't work on the door not once, but twice. Put me in a handicap accessible room when I asked not to when I booked. (They did switch me but not until the second day of the trip.) Not much to look at. Bed was not very good or comfortable. Poor customer service, front desk wasn't equipped with extra towels or really anything else. Told my wife that they couldn't giv her more Kleenex because "housekeeping was gone for the day." Had to track down housekeeping to get my extra towels on first day. Disappointed with my stay.

Switching owners, somewhat abandoned.

The staff are quite nice and attentive.

Dirty, my bed sheets appeared unwashed. Noisy, as many ventilators and machines seem to be misfunctioning. It is an old hotel, and many things desperately need to be renewed.