Howard Johnson by Wyndham Scottsdale Old Town

Good location and great value for the money. They are starting a remodel of the property. The outside looks great/attractive. The rooms aren't actually that bad. Staff is great.

A few issues. I checked in & got settled in the room only to find, when I went to go out for the evening, that I was locked in my room literally. The deadbolt lock would not work or turn when I turned the door handle. I went to use the phone in my room but found it had NO phone cord attached to it! I used my cell to fall the front desk. The young lady that helped me was great. After sever minutes of both of us trying to get this door open finally it opened. I packed up my stuff and she moved me to another room. That room was fine. Upon checking out, I noticed on my bill a $ 6.99 per day fee for "Going Green" This has happened before, so be aware, they add this fee no matter how many days you stay?? I was only there for ONE night. Did I "Go Green" by not wanting my bed sheets & towels replenished NO. I didn't have the opportunity to request since I was there only ONE night. This fee is just an excuse to charge an additional fee each day. Besides, If I'm using less linen service, why charge me more if I'm using less?? Does not make sense. I did challenge this fee and the issue was resolved. CHECK YOUR BILL!! The day of check out, I did get a polite call reminding me (about 30-40 minutes before) that checkout time is 11:00. I never had this happen at other hotels. You better be out on time because the "Check-out Police" (a very diligent/polite man is outside checking to see that you are vacating). Instead, why not call a guest to see if all is fine in there their room upon checking in instead of a checkout reminder. Lets face it we know when check out time is. Felt pushy to me. Not sure I would stay here again.

Didn’t like the fact that it took the a/c in our room almost all day to finally get cold.