Grand Central Hotel Shanghai

Aamiainen aika hyvä, olisi voinut olla hintaansa nähden runsaampi. Sijainti hyvä, kävelymatkan päässä paljon nähtävää, metrot lähellä jne.

Näköala ikkunasta ei ollut ok. Se oli *sisäpihalle*, olisi saanut olla kaupungille.

Great location, excellent facilities, lovely spacious room and generally pleasant and helpful staff (management excepted). Good value for such a hotel in central Shanghai (rip-off rate for lost keycard excepted).

I lost a keycard while there and was charged 10 USD (on top of a 600+ dollar invoice). They pointed to some small print justifying this and tried to maintain this was a realistic price based on the cost to replace the card. I have lost keycards around the world and around China where they are replaced at no cost. These are bog-standard customised credit card style keycards found everywhere and can be bought online (customised for the hotel) in the USA for 0.2 dollars. I would be surprised if they cost more than 0.1 dollars to buy in China. Tried to negotiate with a totally inflexible manager (as the desk staff cannot reverse this and seem embarrassed by the situation) but kept repeating his 2 points: it’s in the small print and anyway it really costs us this. Such a needless way to antagonise customers and get negative comments on an otherwise great hotel. I will certainly remember this hotel but for the wrong reasons...