Hua Ting Hotel & Towers

I have not receive any information for the facilities and the rules in the Hotel. Although I book an executive room and stay with my two kids 12 and 15 years old, the hotel count my second kid (12 years old) because of his height as an adult and I had to pay extra for his breakfast. The problem is not the payment. The problem is that nobody of the staff explain anything. Swimmimg pool and gym are closed. If I knew this info I will not book this hotel. Additionally the hotel double charge me for the same stay and further more the hotel staff is rude and not willing to help me solving my case with double charge.

Everything was terrible especially their staffs

The breakfast was the only highlight of this stay.

We arrived at the hotel and the staff were dealing with a difficult situation with another guest. They seemed aggravated and continued to have a bad attitude when checking us in - not a nice first impression. Secondly, the pool, spa facilities are CLOSED till September 30th. There was no pre warning given upon this. We saw mould on the bathroom tiles, stain marks on the carpet and the overall decor was drab and outdated. I wouldn't recommend to use the overpriced snacks either. On the whole, I felt extremely dissatisfied with the Hua Ting and hope they improve for the better.