Mandarin Oriental Pudong Shanghai

You should definitely go to Mandarin Oriental especially if it’s your first time in Shanghai! Wow! What an amazing experience! Everyone here is so nice and friendly! Even the other foreign guests! They seem to enjoy the hotel so much! I extremely enjoyed my stay! They will make you feel special! I’m so happy when I left! After Shanghai, I went to Guangzhou and looked for Mandarin Oriental there because of the service in Pudong was so great! They helped me and my friends with our things! November 1-2, the kind check-in lady officer is SO AWESOME! She was very patient and kind to me. She also suggested some of the hotel’s services I would need and would enjoy. She was also there when we checked-out! The hotel is near all the tourist spots! Everything was a 5 star experience! The concierge, calling for a taxi, the super clean rooms. My room was so clean and the smell was SO GOOD! The ambience of the room felt so relaxing! I didn’t get scared even I stayed alone. The Club Lounge people are all great! WOW! The food here is amazing, too! All freshly prepared! Thank you so much for a wonderful time! When I come visit Shanghai, I will definitely go to Mandarin Oriental! Thanks so much!

The property location is very strategic within Laujiau Financial City and walking distance to the Pearl Tower. However, what set this property apart is the staff attentiveness.

Courteous and helpful staff. Excellent limousine service. Good river view

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My husband and I had a fantastic stay-cation at MO and were treated so well from the beginning to the end of our stay there. Pool and facilities in the fitness area were great and the Spa is amazing!! Breakfast was great and good restaurants available for you to dine! Very peaceful and tranquil even though it is located in the CBD. Thank you to Cloris, Davin, Samuel, Lawrence, Melissa, Bancy, Lily, Betty and everyone else that welcomed and treated us so well! We can’t wait to be back there and also try other MO hotels around the world now.

A+ for service. Due to a misunderstanding between the hotel, booking, and I, an extra night was booked under my name mistakenly. But the hotel were quick to fix that issue at no additional charge. Not only that but they upgraded my room, gave me a cake for my daughter's birthday, and they provided me with late checkout free of charge! The room I was given was amazing with absolutely breathtaking views of the bund and Pudong's financial district.

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