Shimla hotellit lähellä Shimla Mall

Plussat: The room was excellent and perfect location. The food was great. The staff was extremely courteous and friendly. We thoroughly enjoyed the old world charm ))

Plussat: I asked for king size bed. But hotel gave us two twin beds joined. Otherwise it was great experience

Plussat: The breakfast despite being a buffet was personalised as per my children’s demands. The was cooperative and friendly

Miinukset: The accent chairs in d bedrooms are old and ageing. They need to be replaced. Not at all like other Oberoi hotels.

Plussat: Excellent breakfast. Very courteous and well trained staff. Great service at reception, excellent room service . Best location, right on Mall Road, 5 star Hotel.

Miinukset: The terrace restaurant has limited menu

Plussat: The staff went above and beyond to Ensure we had a great time.

Miinukset: Stayed too short

Plussat: Staff gestures welcoming us so warmly . Loved it

Miinukset: Everything we found is good, nothing wrong.

Plussat: The hotel is full of old world charm - it’s like stepping back in time (in a good way) The location is great - in the pedestrianised heart of Shimla The staff were incredibly friendly and helpful. I loved my stay!

Miinukset: My room was great and huge - but sadly the view was over the car park rather than out across the hills

Plussat: Excellent location, hospitable staff, clean rooms and good food.

Plussat: Everything from the location to the staff was nice!

Miinukset: The court house is blocking the valley view but apart from that everything else was fine.

Plussat: Location and cleanliness

Miinukset: Dinning and breakfast cost much higher

Miinukset: Breakfast could be better specially PARANTHAS

Plussat: Property and it's location

Miinukset: Great value for money.

Plussat: Overall very good

Miinukset: Minimum fruit options

Plussat: The staff was excellent.

Miinukset: Could have had more amenities

Plussat: 1) Rooms were well maintained with cozy bed and a good seating area near the window with awesome views. 2) Dosa in breakfast was very good. 3) staff were friendly and good in restaurant, room service, security, bell boys,... however with the exception of reception and some of the senior staff(looked like) who somehow, we felt were not very welcoming though their service was not a concern.

Miinukset: 1) Gym wasn’t operational, pool is not temperature controlled 2)Food options in BF were good but mostly fried ones.

Plussat: The property was good from outside but the view from room was so bad kindly update my views on there website

Miinukset: View from room was so bad

Plussat: We were there to celebrate my husband’s birthday. They arranged a small birthday cutting ceremony for us with their team. And a surprise was waiting for us in our room , the room was beautifully decorated with roses and balloons. The room has complimentary local fruits for guests to relish. The breakfast buffet was lavish and tasteful. All in all its a beautiful property to enjoy your stay at Shimla.

Plussat: The level of customer care offered by staff is above excellent.

Plussat: Beautiful property and location !

Plussat: Magnificent panoramic view of western Shimla and the surrounding hillsides from the 1st floor bedroom window!

Miinukset: The access. Although 200m or so from the very eastern end of The Ridge main street, it is up a hill, then up another non-vehicle track, thne up 4 floors in an external lift, then along to the main hotel building and finally 6/7 steps up to the door into Reception! Once you get there it's fine, and they send sherpas to help with the baggage, but it can be daunting for the less mobile. However, once inside, it's fine, although the restaurant serves a pretty much all indian menu, not a lot for foreigners of other dietary preferences.

Plussat: location was great and wonderful staff..

Plussat: Great view from our bedroom window, large, comfy bed, really friendly and helpful staff, good food at breakfast and in the evenings - a la carte menu very reasonably priced and with good variety. Porter available to get bags up the hill. Nice walk into Shimla - couldn't really fault it!

Miinukset: Not really a complaint, just a comment - Large room, not in itself a problem, but heater supplied struggled to warm it up (February visit, cold nights). Steep climb from the road, not for those with mobility problems

Plussat: Booked it for senior citizens, every time they wanted to go out they had to walk down hill but while going back they were picked up at the designated point in less than 5 mins

Plussat: Nice, comfortable place with a cosy ambience. Good quality place with great service staff (except front/reception). Excellent views.

Miinukset: The front office staff was a bit rude and weird about the payment, we booked to pay at hotel and had a late check-in (which we informed much earlier in advance). He insisted we pay before we arrive, threatened that the room would be let go if no payment before 1am, after we were already travelling on the bus. It was difficult to manage and had the hotel informed us earlier to pay it would have been reasonable.

Plussat: Good location staff and food excellent

Miinukset: All good

Plussat: The view

Miinukset: The bed was solid! Long walk back up very steep hill no vehicle access.

Plussat: There is nothing to Like

Miinukset: We were not provided any support to get picked & drop down till where our car was parked. The hotel is situated at a height which was very uncomfortable to climb. No Hot water available in such cold weather.

Plussat: Service was exceptional, they honestly could not do enough to help. Views were incredible.

Plussat: Location, View and service. thanks

Miinukset: Climbing up is steep

Plussat: Location

Miinukset: It was freezing cold, even in the room

Plussat: Location

Miinukset: The reception staffs were rude..I had got 2 reminders within 10 min span. The checkout time was 12pm and I got first reminder at 12.10pm on which I said will need another 20 min. At 12.25pm another chaser was embarrassing.

Plussat: Restaurants and location were great! Also spa was excellent!

Plussat: FOOD WAS GOOD,ITS ON MALL. MANY SHOPS AND RESTAURANTS NEARBY . NEAR THE GOVT. LIFT

Miinukset: BATHROOM WAS STINKING LIKE GUTTER. STAFF CAME TO CLEAN TWO TIMES BUT THE SMELL DID NOT GO. WE REQUESTED TO CHANGE THE ROOM, THEY REFUSED SAYING NO ROOM AVAILABLE ALTHOUGH THEY WERE SELLING THE ROOMS AT HIGHER RATES DUE TO WEEK END CROWD. NOTHING LIKE 4STAR. RATING BETWEEN 2-3 STAR.

Plussat: The view, the location and the confort of the bed.

Miinukset: I booked a room, according to booking.com and the hotel, with a bath. Once arrived in the room, there was no bath. I asked to the staff and they answered me that there is no bath in this type of room (premium rooms with kitchenette). We wanted to take a shower and the water was completely yellow ( I have made a picture) and we called someone from the staff. He made run the water during at least 10 minutes till to get a proper colour for water. I think the breakfast time is not adapted for a family with kids. Indeed, the breakfast starts at 8:30.

Plussat: This hotel is right on Mall Road so its easy to walk around the shops and lower bazaar. We had a small balcony at the back of the hotel and the view is spectacular.

Miinukset: Room was cold on arrival but a n extra heater was brought straight away, as was anything else we asked for.

Plussat: The room, the jacuzzi, the staff, the food, the location just on the Mall...

Miinukset: Nothing, everything was great

Plussat: The hotel host an awesome stay and is well sighted. The hotel met our expectations in all ways be it room or staff. We had a wonderful stay. A suggestion that please lower your restaurant rates as are way expensive. Rest we had fun and well done keep up the good work.

Plussat: Great location

Miinukset: Very noisy, joined wall with a restaurant playing loud music until 22:30

Plussat: Bed was ok. Restaurants were good and had live singing. Food was good. Location is very nice.

Miinukset: The room was so dirty and the curtains and carpet looked as if it hadn’t been cleaned for a long time The sofa upholstery was stained. The room was not well prepared to receive new guest. Food from the previous guest had been left in the drawer. We requested for a better room and they gave us the next day. But overall I can only give 3 star for the room.

Plussat: Services so fast.. And location so strategy.

Miinukset: Quilt bed so many hairs.... And abit smelly.

Plussat: Location

Plussat: Very good served by a good staff

Miinukset: A small shelf could be provided in the toilet for keeping items and specs etc while taking a shower

Plussat: Location was impressive. It is connected to the mall and they have their own lift. Food was good and relishes the dinner with live music. The sudden rain was making the experience much exciting. Staffs are pleasing and very supportive. They were simply exceptional...

Miinukset: Nothing to complain as such. Everything was ideal but they could make the bed bit more comfortable.

Plussat: The location was excellent. Bed linens, towels and room were clean. I will come back again. In the cold weather, the rooms were warm. The hotel own elevator to mall road is one of the plus point of the hotel

Miinukset: Upon check-in, i was told breakfast was not in the price paid. Had to use the confirmation mail sent by booking.com

Plussat: view and location of the hotel, excelleent

Miinukset: from parking lot to lobby those staps , but overall was very good

Plussat: Housekeeping was prompt in their service.

Miinukset: The internet connection was not good, I was significantly delayed during checkout. Staff could have been more polite.

Miinukset: rooms are small compare to the pricing applied

Plussat: Excellent location Direct access to The Mall Nice food and ambience.

Miinukset: Some stink in the corridors in second floor.

Plussat: Location was excellent and very handy for the main mall area. Dinner was excellent and we wish we had eaten there both nights. Staff were very attentive.

Miinukset: Breakfast was not brilliant, although adequate. The main problem was the cold bedroom due to poor central heating and ill fitting windows and doors. We finished up putting our coats over the bed to warm up. Also, as access to the Mall and the main road is by stairs, they should keep them clear when it snows. Very dangerous in places.

Plussat: room size is small....

Plussat: Very bad location. Poor service.

Miinukset: No facilities for extra bed. Photo given in the site doesn't carify the location. Too much walk n stairs took to reach hotel.

Plussat: It was a nice stay.

Miinukset: The hotel staff was highly co operative.

Plussat: The place is almost inside the market. its a 5 minute walk. the area is safe even. event at night u can walk around. the staff are great and rooms are well maintained.

Miinukset: its it a no driving area. so have to wall to the hotel from the drop off point. which is around 10 minutes. you to pay the guys who are carrying the luggage. its not arranged by the hotel. the rooms are given without heaters during winter, you have to pay extra for that.

Plussat: cleanliness and ambience

Plussat: nothing.

Miinukset: everything

Plussat: The service and the behaviour of the serving staff is very good. They attend you like ur families.

Miinukset: Without lift to reach 3rd floor was very hilaours thing after sight seen of full day, if they do something then take 10/10 marks.

Plussat: Utmost comfort

Miinukset: Little isolated place and far from car parking. No car parking with hotel.

Plussat: The cleaning of city

Miinukset: Transport facility

Plussat: Location is great. Staff is always ready to help you with a smiling face. Property is neat and clean. The owners were more than happy to upgrade me to valley view room. Recommended big time. Will definitely stay here again.

Miinukset: Nothing to dislike

Plussat: Room space and staff support...

Miinukset: Room was good but not worth of 4100 something.. location was not good even car can not go there. So not satisfied with the money which taken for it...

Plussat: Good clean rooms toilets lilen

Miinukset: Location in between market far from Mall road specially Hill area need to climb up

Plussat: Not recomended

Miinukset: Every thing